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Murfreesboro Auto Repair

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(588 Reviews)
87
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5
Original Review
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
2
Total ReScores
3.5
ReScore Average
87
Net Promoter Score ®

Business Details

About

Automotive repair is an industry where people believe it's hard to get honest, quality service. Our auto repair business has built its reputation serving Middle Tennessee with quality service and open, honest communication for the last 20 years. Our motto is honesty, communication, quality and we stand strong on those foundations. Automotive repair is an industry where people believe it's hard to get honest, quality service. Our auto repair business has built its reputation serving Middle Tennessee with quality service and open, honest communication for the last 20 years. Our motto is honesty, communication, quality and we stand strong on those foundations.

We know that for you to trust a business you have to feel you are heard. We will communicate what we find in a thorough inspection and explain so that you can understand and make an informed choice. Questions are welcome.

MAR services and repairs all makes and models! We offer a 4-year/48,000-mile warranty (industry best); One Year Nation-Wide Warranty; offer FREE loaner vehicles; have ASE Certified Technicians with a Master Certified Technician overseeing all work; offer Free shuttle service; and will put only the best quality parts available on your vehicle, with no-low-ball estimates to get you in the door. We want quality customers who understand the importance of maintaining their vehicle and value a professional relationship.
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Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(615) 895-0060

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
2008 Business Campus Dr, Murfreesboro, TN 37130
Murfreesboro Auto Repair's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(588 Reviews)

NR
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Nathan R.
Murfreesboro, TN
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/05/2019
verified customer Verified Customer
$100 for a radiator cap
Place was clean, people where very nice, but the prices just didn't sit right with me. I had my previous car looked at and when it was something as simple as a radiator cap, they only charged me for the cap. Here I had to pay the full overheat inspection, labor, and for the gas cap which cost me over $100... Just for an $8 cap I could have replaced myself if only I had watched YouTube first.
Not Recommended
Eric I., Owner Operator from Murfreesboro Auto Repair responded on 06/29/2019 09:30 AM

We are sorry you feel dissatified with your experience. We did a coolant pressure test which is what allowed us to discover the cap was leaking. The cap only leaked when pressure was placed on the system. So a full diagnostic was performed on your vehicle. We shared the diagnostic fee upfront. We on occasions have unfair evaluation on sevices when compairing on a apple to oranges level. Clients at times can get better pricing on purchasing parts themselves or performing work themselves. We are glad we were able to help with your car. We are dissappoint that you do not see the value of the services we provide.

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