Reviews
PA
Paul A.
North Carolina
Toyota Tacoma

07/25/2018
Category:
Service
Paul said this business provides great service. The staff provided great customer service.
Recommended
This review was collected via phone interview by Customer Research Inc.
SH
Sylvia H.
Charlotte, NC
07/15/2018
Customer Service and The Environment
In this day and age of customer reviews and company feedback we can respond quickly and just say yes service was great or no if it was not. However I want to take this opportunity to share my comments. From my first customer experience to my most recent and all in between I have found this company living and providing service which is exactly as it's name implies. DD, what would they do without you. I had a vehicle crisis recently with one of our company vehicles, she was able to fit me in and quickly get me on my way. The environment and atmosphere is comfortable and it makes you want to come back and tell others. My Honest Mechanic you get my vote as Charlotte's #1 in service, quality and customer commitment.
Recommended
MY
Marcus Y.
Charlotte, NC
Honda Civic

07/14/2018
Category:
Service
Marcus said he's been going to the business for a while and they've always done a great job on his vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
RD
Richard D.
North Carolina
Dodge Pickup

07/14/2018
Category:
Service
Richard said the service the staff provided was on time. The price was right ,and they were congenial and helpful.
Recommended
This review was collected via phone interview by Customer Research Inc.
EP
Earline P.
North Carolina
Chrysler Town & Country

07/11/2018
Category:
Service
Earline said they were very honest and it was a nice family atmosphere. They are very personable and the business has fair pricing.
Recommended
This review was collected via phone interview by Customer Research Inc.
SI
Solomon I.
Concord, NC
Honda Accord Sdn

07/11/2018
Category:
Service
Solomon said the facility was ready for him at his appointment time and finished the work in a timely manner.
Recommended
This review was collected via phone interview by Customer Research Inc.
EA
Erik A.
Harrisburg, NC
Honda Pilot

07/06/2018
Category:
Service
Erik said he has a great relationship with the service mechanics.
Recommended
This review was collected via phone interview by Customer Research Inc.
JF
John F.
Charlotte, NC
Toyota 4Runner

07/06/2018
Category:
Service
John said the staff at the business are great and they do excellent work.
Recommended
This review was collected via phone interview by Customer Research Inc.
RF
Ryan F.
North Carolina
Chevrolet Silverado 1500

06/11/2018
Category:
Service
Ryan said the business did a great job and they were also easy to work with.
Recommended
This review was collected via phone interview by Customer Research Inc.
MD
Melanie D.
Concord, NC
Hyundai Sonata

06/11/2018
Category:
Service
Melanie said they are great to work with and the prices are fair.
Recommended
This review was collected via phone interview by Customer Research Inc.
EL
Elie L.
Charlotte, NC
Kia Rio

06/08/2018
Category:
Service
Elie said the business is honest, they get the job done and they are great people.
Recommended
This review was collected via phone interview by Customer Research Inc.
AV
Alan V.
North Carolina
Honda Civic Si

06/08/2018
Category:
Service
Alan said he was happy with the service, but whoever took his vehicle for a test drive decided to go through his cd's. That is why he wouldn't recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
CG
Courtney G.
North Carolina
Honda Civic Sdn

06/08/2018
Category:
Service
Courtney said the business completed her vehicle services in a quick manner. The staff at the facility are nice.
Recommended
This review was collected via phone interview by Customer Research Inc.
JP
Josh P.
North Carolina
Hyundai Santa Fe Sport

06/06/2018
Category:
Service
Josh said the staff was amazing.
Recommended
This review was collected via phone interview by Customer Research Inc.
SV
Steve V.
North Carolina
Toyota Highlander

06/01/2018
Category:
Service
Steve said the staff were very communicative, the work was done on time, and they were good people.
Recommended
This review was collected via phone interview by Customer Research Inc.
GS
Griffin S.
North Carolina
Volvo XC60

06/01/2018
Category:
Service
Griffin said they explained things clearly and the price was good.
Recommended
This review was collected via phone interview by Customer Research Inc.
EA
Elizabeth A.
North Carolina
Honda Accord Sdn

05/19/2018
Category:
Service
Elizabeth said the staff members were good and personable. They took care of everything, while being efficient, nice, and honest.
Recommended
This review was collected via phone interview by Customer Research Inc.
EC
Evan C.
Charlotte, NC
Ford Explorer Sport Trac

05/16/2018
Category:
Service
Evan said this business has always helped him out. They are straight up and have good prices.
Recommended
This review was collected via phone interview by Customer Research Inc.
TP
Travis P.
North Carolina

05/10/2018
Category:
Service
Travis said everything was good. They are all around great people and take good care of him.
Recommended
This review was collected via phone interview by Customer Research Inc.
BP
Bettye P.
Charlotte, NC
Honda Accord Coupe

05/09/2018
Category:
Service
Bettye said that her experience with the staff at the facility has been great.
Recommended
This review was collected via phone interview by Customer Research Inc.