Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

2151 Reviews

ReScore Reviews™ (15)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
94% Would Recommend
Latest Review about 19 hours ago

Reviews


DC
Daisy C.
Conyers, GA
2014 Hyundai Azera
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2018 Category: Service
The best
I love Hyundai they have great cars and great service

FB
Fernando B.
Conyers, GA
2011 Hyundai Equus
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Overall Rating 1/5rating 1rating 1rating 1rating 1
06/24/2018 Category: Service
Poor Customer response time
With 3 service associates available...Why have a Customer wait????
CHAD D., Service Manager from Nalley Hyundai responded on 06/25/2018

I apologize for your unpleasant experience with Nalley Hyundai. Let me assure you that customer service is our number one priority. I would like the opportunity to speak with you and try to resolve your concerns. Please contact me at 678-781-6341.

Thank You,
Chad Dalton
Service Manager
Nalley Hyundai
678-781-6341


SB
Shaneka B.
Lithonia, GA
2013 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Service !!!
Great service each time I come in!
Justin was a pleasure to work with
KUDOS!

SF
Stephen F.
Lithonia, GA
2012 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
brent is amazing
brent is amazing his customer service is unbelievable, he's well versed and knowledgeable in his field and is very profeciant at trying to get the customer the best price

DH
Dominic H.
Snellville, GA
2012 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Helpful
Great service

JE
Jacqueline E.
Decatur, GA
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
The people!! From the mechanics to the svc Mgr!!
I always get the best work for he best price !!

GM
Gwen M.
Covington, GA
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Justin Johnson is wonderful and always there whenever you need him. He cares for his clients
I will never go anywhere else for serving my vehicles

TH
Toi H.
Lithonia, GA
2016 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Nalley Hyundai
The Service Representative, Justin is amazingly attentive to my needs and concerns and he knows the vehicle.

Anonymous avatar
Verified Customer
Atlanta, GA
2014 Hyundai Sonata Hyb
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Customer Service
Reps keep you laughing to past the time

CC
Carlos C.
Decatur, GA
2013 Hyundai Veloster
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2018 Category: Service
Brent took care of me with providing the best help he can!
Awesome reliable place!

Anonymous avatar
Verified Customer
Decatur, GA
2012 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
My service rep
He is excellent everytime!

KT
Kimberly Ann T.
Oxford, GA
2018 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Friendly Service
I made an appointment & everything was quickly taken care of. Brent greeted me & was very courteous. He answered all of my questions, and found out some information I needed.

Anonymous avatar
Verified Customer
Covington, GA
2015 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Service
Justin in the service department was great! He made sure that I was taken care of. I will be returning for future service appointments.

DG
David G.
Griffin, GA
2012 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Service
Appointment started on time. The service attendant was very professional. I asked a question and he gave me a very professional answer. All questions were answer. I have taken my car to a local service shop for routine oil changes. My car has almost 200,000 miles on it. I wanted a certified Hyundai mechanic to check my vehicle. I had the center complete a multi-function inspection. I would like to have my 2012 Genesis Sedan run as long as possible. They assured me that it would at least it was good at the point. We love the body style and the handling of this car . My main concern is to keep her (wife) safe while driving. I have not had any major issues with this car.

Thanks Hyundai

AB
Ashley B.
Decatur, GA
2018 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Great service
I’ve been going to this particular dealership for service on my previous Hyundai as well as my current and I have always been thoroughly pleased with their professionalism and overall service.

AL
Aaron L.
Lithonia, GA
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Aaron L.
Everyone is so nice they make you feel comfortable.

GM
Gary M.
Mcdonough, GA
2012 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
quick in & out
great service. needs more service coupons

Anonymous avatar
Verified Customer
Lithonia, GA
2015 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Justin Service Advisor
I have been going to Nalley for a while now. I must say Justin is outstanding. He takes excellent care of me. He has made each visit special. I am very particular when it comes to my brown genesis and he handles me with care each time.

DF
Doreen F.
Stone Mountain, GA
2013 Hyundai Sonata Hyb
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2018 Category: Service
Great service!
Excellent!!

LS
Luz S.
Stone Mountain, GA
2017 Hyundai Tucson
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/07/2018 Category: Service
When they do it right for the best job service for customers
I am so dissatisfied
CHAD D., Service Manager from Nalley Hyundai responded on 06/08/2018

I apologize for your unpleasant experience with Nalley Hyundai. Let me assure you that customer service is our number one priority. I would like the opportunity to speak with you and try to resolve your concerns. Please contact me at 678-781-6341.

Thank You,
Chad Dalton
Service Manager
Nalley Hyundai
 678-781-6341