Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

2425 Reviews

ReScore Reviews™ (16)

ReScore
Overall Rating 4.9375006/5Overall Rating 4.9375006/5Overall Rating 4.9375006/5Overall Rating 4.9375006/5rating 4.9375006
Original
Overall Rating 2.375/5Overall Rating 2.375/5rating 2.375rating 2.375rating 2.375
94% Would Recommend
Latest Review about 3 hours ago

Reviews


Verified Customer
Stockbridge, GA
2016 Hyundai Equus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Ustomer service
Great experience

SL
Sandra L.
Lithonia, GA
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Lightbug
Brent awesome he is a keeper

JP
Jo C P.
Decatur, GA
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Excellent Service from start to finish!
Fast, dependable, friendly service. Nice facility and waiting area.

EJ
Ebrima J.
Lithonia, GA
2014 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Brent
Brent always delivers great customer service with everyone he interacts with.

Verified Customer
Bogart, GA
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Taking care of their customers
I had no problems getting my car in for service. Getting my online appt setup and a discount to use was great. Know my car is in it's best condition is all I care about and the fact they care is why I will continue to go there to get great service.

Verified Customer
Decatur, GA
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Service
Great service. reasonable prices.

KE
Karen E.
Atlanta, GA
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Service of engine
I experienced very polite and efficient service from my service representative

PL
Priscilla L.
Atlanta, GA
2018 Hyundai Sonata
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/11/2018 Category: Service
Repairs on new car with only 2,000 miles
Customer Service needs improvement
CHAD D., Service Manager from Nalley Hyundai responded on 10/15/2018

I apologize for your unpleasant experience with Nalley Hyundai. Let me assure you that customer service is our number one priority. I would like the opportunity to speak with you and try to resolve your concerns. Please contact me at 678-781-6341.

Thank You,
Chad Dalton
Service Manager
Nalley Hyundai
678-781-6341


CW
Carl W.
Lithonia, GA
2014 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Customer Service
Good Character!

KR
Kenneth R.
Stone Mountain, GA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Customer Service
It was a pleasant experience, by being a new car owner. The staff reassured me that I would be well taken care of. The service was quick and inexpensive. Thanks alot!!!

MW
Mione W.
Covington, GA
2017 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
everything
I do think the oil change is a bit to high, every time I come back it more money

JB
Jacquelyn B.
Decatur, GA
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
The employees are so kind and they make you feel like family!
I purchased my 2017 Sonata 2016! Service has always been exceptional!

GK
Gloria K.
Gadsden, AL
2013 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Loyalty
Great place for service...Fast,Friendly and get the Right the 1st time...Thanks

NS
Nick S.
Conyers, GA
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Awesome service
I’ve been bringing both my Hyundai vehicles to this dealership for the past 2 years. Brent Gordon, my advisor, is absolutely the most professional advisor I’ve ever had. Super quick, clean waiting area, and top notch all around. I highly recommend this dealership and the service department.

PR
Pamela R.
Decatur, GA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Great Customer Service
Nalley Hyundai is the best. My service advisor Justin was great. Very professional and friendly. He made sure everything was taken care of. He was with me from the time I arrived until I left. He is such a people person. Thanks to such great customer service.

LW
Latricia W.
Covington, GA
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Great Customer Service
Also like coming to Nalley for my car needs. Customer service is Great

Verified Customer
Lithonia, GA
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
The Service Department Only!
My service representative is awesome. Justin is always polite and provides you with all necessary recommendation for your vehicle in a timely manner. He makes a bad day brighter because you know he is going to make sure your car is in great hands. If you want great customer service go to Nalley Hyundai (Stonecrest formerly Lithonia, GA) location. Ask for Justin in the service department.

Verified Customer
Stockbridge, GA
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Great Service!
Thanks

Verified Customer
Lawrenceville, GA
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Great service at Nalley Hyundai
The customer service was excellent!!!

SW
Sherri W.
Lithonia, GA
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Sherri Williams
Great service to my vehicle. I always receive honest feedback and their Service Manager Chad Dalton is the best. It's was a pleasurable visit! Thank you!