NAPA Super Car Care Center

Overview

Overall Rating 4.46/5Overall Rating 4.46/5Overall Rating 4.46/5Overall Rating 4.46/5rating 4.46

417 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
90% Would Recommend
Latest Review 7 months ago

Reviews


AJ
Allen J.
Virginia Beach, VA
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2017 Category: Service
Allen said the staff at the business was courteous and the service was prompt. He also enjoyed the waiting room with the television in it.
This review was collected via phone interview by Customer Research Inc.

SM
Sean M.
Virginia Beach, VA
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2017 Category: Service
Sean said the business did not try to cheat him and they corrected any major problems on his vehicle. They did it in a timely manner and they inspected the work he did on the vehicle.
This review was collected via phone interview by Customer Research Inc.

JR
Josh R.
Virginia Beach, VA
Ford Pickup
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
12/12/2017 Category: Service
Josh said he took his vehicle to this business for an inspection and they docked him on some things. His vehicle failed the inspection. He took his vehicle to his normal place for inspection and it passed with no problems. He stated he thought that was kind of sketchy.
This review was collected via phone interview by Customer Research Inc.

RP
Robert P.
Virginia Beach, VA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2017 Category: Service
Robert said the business got the job done.
This review was collected via phone interview by Customer Research Inc.

WB
Will B.
Virginia Beach, VA
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2017 Category: Service
Will said his experience was great. The facility closed at 4, but they stayed open to take his vehicle in on a Sunday. He received super awesome service.
This review was collected via phone interview by Customer Research Inc.

JV
Jaison V.
Virginia Beach, VA
Volkswagen GTI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2017 Category: Service
Jaison said the staff are nice and quick.
This review was collected via phone interview by Customer Research Inc.

FC
Frank C.
Corolla, NC
Toyota Highlander
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/01/2017 Category: Service
Frank said the price was high.
This review was collected via phone interview by Customer Research Inc.

SK
Seth K.
Virginia Beach, VA
Kia Sorento
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2017 Category: Service
Seth said his experience with this business went quickly and it was painless. The gentlemen that works at this place was very professional and his overall experience was wonderful.
This review was collected via phone interview by Customer Research Inc.

RH
Rasheen H.
Norfolk, VA
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2017 Category: Service
Rasheen said the service is really good. The staff is really friendly and they make sure that the customer is taken care of.
This review was collected via phone interview by Customer Research Inc.

AL
Alex L.
Virginia Beach, VA
Volvo XC60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017 Category: Service
Spoke with Adrian. She said they completed everything in a timely manner and the were efficient.
This review was collected via phone interview by Customer Research Inc.

CJ
Chip J.
Virginia Beach, VA
Mercury Sable
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017 Category: Service
Chip said they were very helpful and he appreciated their services.
This review was collected via phone interview by Customer Research Inc.

RC
Rebecca C.
Virginia Beach, VA
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2017 Category: Service
Rebecca said she did not have any problems, and the staff are really nice.
This review was collected via phone interview by Customer Research Inc.

JP
Jaime P.
Virginia Beach, VA
Audi Q5
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/16/2017 Category: Service
Jaime said it took all day for a simple tire change and the inventory on tires is not very big.
This review was collected via phone interview by Customer Research Inc.

DS
David S.
Virginia Beach, VA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2017 Category: Service
David said everyone was very friendly.
This review was collected via phone interview by Customer Research Inc.

WE
WILLIAM E.
Virginia Beach, VA
Chrysler Pacifica
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2017
Great service as always
I have taken all of my vehicles here for twelve years. Even before it was Napa an was called Ocean air. The staff hs always been great and they do good work!

HC
Henry C.
Virginia Beach, VA
Volkswagen Jetta Sedan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/09/2017 Category: Service
Henry said the service was good, but it was a little slow.
This review was collected via phone interview by Customer Research Inc.

DH
Don H.
Virginia Beach, VA
Mitsubishi Eclipse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2017 Category: Service
Don said everything went smooth, quick, and they treated him nice.
This review was collected via phone interview by Customer Research Inc.

BC
Billy C.
Chesapeake, VA
Ford F-150
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/07/2017 Category: Service
Billy said the employee lied to him. He went in for a vehicle inspection. He was told the license plate light was not working. Billy asked if the light bulbs needed to be replaced. The employee advised him that the light bulbs were not the problem and then quoted him over $100 for them to find the problem. Billy left, bought 2 light bulbs, installed them and fixed the problem himself. He came back to the business to show that the problem was fixed. He then had to wait another 2 1/2 hours for his vehicle to be re-inspected. He will not be back.
This review was collected via phone interview by Customer Research Inc.

AA
Ariel A.
Virginia Beach, VA
Dodge Journey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2017 Category: Service
Ariel said her whole family uses this business. They do good work.
This review was collected via phone interview by Customer Research Inc.

AO
Al O.
Virginia Beach, VA
GMC Yukon XL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2017 Category: Service
Al said they have been doing a great job. He suggested they keep up the good work and continue to be friendly. They provide good service and everyone there should know.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 417 in total