NAPA Super Car Care Center


Overall Rating 4.46/5Overall Rating 4.46/5Overall Rating 4.46/5Overall Rating 4.46/5rating 4.46

416 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
90% Would Recommend
Latest Review 18 days ago
Allen J. on 12/29/2017
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Allen said the staff at the business was courteous and the service was prompt. He also enjoyed the waiting room with the television in it.
Vehicle: Ford Explorer
Category: Service
Service Date: 11/22/2017
Review Created: 12/29/2017
This review was collected via phone interview by Customer Research Inc.
Josh R. on 12/12/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Josh said he took his vehicle to this business for an inspection and they docked him on some things. His vehicle failed the inspection. He took his vehicle to his normal place for inspection and it passed with no problems. He stated he thought that was kind of sketchy.
Vehicle: Ford Pickup
Category: Service
Service Date: 11/21/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
Robert P. on 12/08/2017
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Robert said the business got the job done.
Vehicle: Dodge Pickup
Category: Service
Service Date: 11/30/2017
Review Created: 12/08/2017
This review was collected via phone interview by Customer Research Inc.
Will B. on 12/05/2017
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Will said his experience was great. The facility closed at 4, but they stayed open to take his vehicle in on a Sunday. He received super awesome service.
Vehicle: Volkswagen Passat
Category: Service
Service Date: 12/03/2017
Review Created: 12/05/2017
This review was collected via phone interview by Customer Research Inc.
Jaison V. on 12/04/2017
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Jaison said the staff are nice and quick.
Vehicle: Volkswagen GTI
Category: Service
Service Date: 12/01/2017
Review Created: 12/04/2017
This review was collected via phone interview by Customer Research Inc.
Frank C. on 12/01/2017
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Frank said the price was high.
Vehicle: Toyota Highlander
Category: Service
Service Date: 11/29/2017
Review Created: 12/01/2017
This review was collected via phone interview by Customer Research Inc.
Seth K. on 12/01/2017
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Seth said his experience with this business went quickly and it was painless. The gentlemen that works at this place was very professional and his overall experience was wonderful.
Vehicle: Kia Sorento
Category: Service
Service Date: 11/28/2017
Review Created: 12/01/2017
This review was collected via phone interview by Customer Research Inc.
Rasheen H. on 11/22/2017
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Rasheen said the service is really good. The staff is really friendly and they make sure that the customer is taken care of.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 11/17/2017
Review Created: 11/22/2017
This review was collected via phone interview by Customer Research Inc.
Alex L. on 11/21/2017
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Spoke with Adrian. She said they completed everything in a timely manner and the were efficient.
Vehicle: Volvo XC60
Category: Service
Service Date: 11/18/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Chip J. on 11/21/2017
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Chip said they were very helpful and he appreciated their services.
Vehicle: Mercury Sable
Category: Service
Service Date: 11/20/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Rebecca C. on 11/16/2017
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Rebecca said she did not have any problems, and the staff are really nice.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 11/11/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
Jaime P. on 11/16/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Jaime said it took all day for a simple tire change and the inventory on tires is not very big.
Vehicle: Audi Q5
Category: Service
Service Date: 11/02/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
David S. on 11/15/2017
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David said everyone was very friendly.
Vehicle: Dodge Pickup
Category: Service
Service Date: 11/11/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
WILLIAM E. on 11/13/2017
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"Great service as always"
I have taken all of my vehicles here for twelve years. Even before it was Napa an was called Ocean air. The staff hs always been great and they do good work!
Vehicle: Chrysler Pacifica
Service Date: 11/12/2017
Review Created: 11/13/2017 06:21 AM
Henry C. on 11/09/2017
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Henry said the service was good, but it was a little slow.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 11/06/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
Don H. on 11/09/2017
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Don said everything went smooth, quick, and they treated him nice.
Vehicle: Mitsubishi Eclipse
Category: Service
Service Date: 11/06/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
Billy C. on 11/07/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Billy said the employee lied to him. He went in for a vehicle inspection. He was told the license plate light was not working. Billy asked if the light bulbs needed to be replaced. The employee advised him that the light bulbs were not the problem and then quoted him over $100 for them to find the problem. Billy left, bought 2 light bulbs, installed them and fixed the problem himself. He came back to the business to show that the problem was fixed. He then had to wait another 2 1/2 hours for his vehicle to be re-inspected. He will not be back.
Vehicle: Ford F-150
Category: Service
Service Date: 11/03/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Ariel A. on 11/07/2017
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Ariel said her whole family uses this business. They do good work.
Vehicle: Dodge Journey
Category: Service
Service Date: 11/04/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Al O. on 11/03/2017
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Al said they have been doing a great job. He suggested they keep up the good work and continue to be friendly. They provide good service and everyone there should know.
Vehicle: GMC Yukon XL
Category: Service
Service Date: 10/31/2017
Review Created: 11/03/2017
This review was collected via phone interview by Customer Research Inc.
Anthony K. on 10/27/2017
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Anthony said the service was done and it was complete.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 10/23/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 416 in total