Overview

Overall Rating 4.16/5Overall Rating 4.16/5Overall Rating 4.16/5Overall Rating 4.16/5rating 4.16

1215 Reviews

ReScore Reviews™ (33)

ReScore
Overall Rating 4.18182/5Overall Rating 4.18182/5Overall Rating 4.18182/5Overall Rating 4.18182/5rating 4.18182
Original
Overall Rating 2.21212/5Overall Rating 2.21212/5rating 2.21212rating 2.21212rating 2.21212
80% Would Recommend
100% Business Response
Latest Review about 22 hours ago

Reviews


AD
Abraham D.
St. Louis, MO
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Thanks Napleton Hyundai
Great service, 5 starts service and products
Emily G., Customer Relations Director from Napleton Hyundai responded on 05/16/2018

Thank you so much for your positive feedback! We love to hear that our customers are happy! I look forward to working with you again soon!

Emily Garrison
Business Development Manager
Napleton Hazelwood Hyundai
O: 314-817-9000 ext 2307
C: 314-359-7744
E: egarrison@napleton.com

LC
Loretta C.
Saint Louis, MO
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
2008 Hyundai Santa Fe
They care for their customers. Any problems I had on my vehicle. They made sure to get back me as soon as possible.
Emily G., Customer Relations Director from Napleton Hyundai responded on 05/16/2018

Thank you so much for the glowing review! We appreciate your business and look forward to working with you again soon!

Emily Garrison
Business Development Manager
Napleton Hazelwood Hyundai
O: 314-817-9000 ext 2307
C: 314-359-7744
E: egarrison@napleton.com

LM
Linda M.
Saint Louis, MO
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Routine service
Quick service with a smile!
Emily G., Customer Relations Director from Napleton Hyundai responded on 05/14/2018

Thank you so much for your positive feedback! I love to hear that our customers are happy! We look forward to seeing you again soon for service!

Emily Garrison
Business Development Manager
Napleton Hazelwood Hyundai
O: 314-817-9000 ext 2307
C: 314-359-7744
E: egarrison@napleton.com

LW
Linda W.
Saint Louis, MO
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Service
People are fantastic. Appointments done in timely manner.
Emily G., Customer Relations Director from Napleton Hyundai responded on 05/14/2018

Thank you for your positive feedback! I love hearing that our customers are happy! We look forward to servicing your vehicle in the future!

Emily Garrison
Business Development Manager
Napleton Hazelwood Hyundai
O: 314-817-9000 ext 2307
C: 314-359-7744
E: egarrison@napleton.com

ND
Nehemiah D.
Saint Louis, MO
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Always awesome
The service here has always been awesome. However a recent addition on game day was particularly convenient. Game Day Hot dogs was a welcome surprise!
Emily G., Customer Relations Director from Napleton Hyundai responded on 05/12/2018

Thank you so much for the positive feedback! We love knowing our customers are happy! I am glad to hear the hot dogs are a hit, any suggestions for additional condiments are always welcome!

Emily Garrison
Business Development Manager
Napleton Hazelwood Hyundai
O: 314-817-9000 ext 2307
C: 314-359-7744
E: egarrison@napleton.com

TS
Tamara S.
Bridgeton, MO
2015 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Awesomeness
Outstanding service!
Emily G., Customer Relations Director from Napleton Hyundai responded on 05/12/2018

Thank you for your positive feedback! I love to hear that our customers are staying with our service family for their maintenance needs! 

Emily Garrison
Business Development Manager
Napleton Hazelwood Hyundai
O: 314-817-9000 ext 2307
C: 314-359-7744
E: egarrison@napleton.com

Verified Customer
Mt Zion, IL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Great Service
Quick and professional
Emily G., Customer Relations Director from Napleton Hyundai responded on 05/09/2018

Thank you for your positive feedback! I am glad we were able to exceed your expectations with the length of our service and our professionalism! We look forward to keeping you in our service family!

Emily Garrison
Business Development Manager
Napleton Hazelwood Hyundai
O: 314-817-9000 ext 2307
C: 314-359-7744
E: egarrison@napleton.com

Verified Customer
Florissant, MO
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Service
Everything went well, although it seemed overly exspensive.

LN
Lee N.
Hazelwood, MO
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
No Hassles
Good quick service. Fulfilled what was needed and did not try hard sales pitch for anything, how refreshing. Thanks for taking care of us.
Robert A B. from Napleton Hyundai responded on 05/02/2018

Thank you for your feedback. 


Verified Customer
Maryland Heights, MO
2008 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Nice experience
I am satisfied with my car service

AF
Aulderay F.
Black Jack, MO
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
The location and the staff was very helpful.
Nothing further to comment.
Robert A B. from Napleton Hyundai responded on 04/26/2018

Thank you we look forward to seeing you again


Verified Customer
Saint Louis, MO
2007 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
location and availability
Great job
Robert A B. from Napleton Hyundai responded on 04/26/2018

Thank you for your service


SF
Scott F.
Florissant, MO
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2018 Category: Service
service was great
yes,always do
Robert A B. from Napleton Hyundai responded on 04/26/2018

Thank you for your service


AF
Allen F.
Saint Louis, MO
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Very good service
Service advisor Alyssa is very good. She found my promblem right away. Alyssa always gave me update news on the repair
Robert A B. from Napleton Hyundai responded on 04/20/2018

Thank you for your service


TW
Tieka W.
Florissant, MO
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Customer Service is great!!
Jeff was amazing. He assured me everything was going to be ok with my car.
Robert A B. from Napleton Hyundai responded on 04/18/2018

Thank you for your service we look forward to seeing you again


NZ
Nicholas Z.
Saint Louis, MO
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
good quality of work
The car was worked on as soon as i arrived. keep up the good work.
Robert A B. from Napleton Hyundai responded on 04/18/2018

Thank you for your visit look forward to seeing you again


SV
Susan V.
De Soto, MO
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Great customer service!
Service and customer service is great!
Robert A B. from Napleton Hyundai responded on 04/18/2018

Thank you and for your feedback


Verified Customer
Saint Ann, MO
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
close to home
wonderful
Robert A B. from Napleton Hyundai responded on 04/14/2018

Thank you for your service 


LP
Lisa P.
Saint Ann, MO
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Customer service
Great service
Robert A B. from Napleton Hyundai responded on 04/14/2018

thank you we look forward to seeing you again


MW
Mary W.
Florissant, MO
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Great service
Got into service bay, got signed in, out in a hour and a half for maintenance which included oil change, tire rotation, battery install, temp recall taken care of, and then car was washed and returned to me. Good appointment
Robert A B. from Napleton Hyundai responded on 04/14/2018

Thank you we look forward to seeing you again