Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

2813 Reviews

ReScore Reviews™ (35)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.31429/5Overall Rating 2.31429/5rating 2.31429rating 2.31429rating 2.31429
94% Would Recommend
100% Business Response
Latest Review about 18 hours ago

Reviews


LK
Lorraine K.
Jupiter, FL
2013 Hyundai Genesis Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
Daileen Berni is terrific
Service advisor Daileen Berni efficient, friendly and knowledgeable.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 07/16/2019

Thank you so much for the wonderful review of our staff and store. Your kind words go a long way. We appreciate your business and look forward to your next service visit. 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

SB
Stuart B.
Jupiter, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
Great service
Very happy with the service I received. Pablo was my service advisor and he was very straightforward and honest. I usually avoid dealership service except for warrany work but Napletons Service is fair priced, thorough and fast. Thank you.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 07/16/2019

Thank you so much for the wonderful review of our staff and store. Your kind words go a long way. We appreciate your business and look forward to your next service visit. 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
Loxahatchee, FL
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
Pablo Minier
Pablo Minier, was very polite and explained me step by step everything. He let me know what was going on and didn’t let me wonder ( like other experiences I had in other places)
The whole staff was incredibly good!
Thank you for that !
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 07/16/2019

Thank you so much for the wonderful review of our staff and store. Your kind words go a long way. We appreciate your business and look forward to your next service visit. 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

JT
James T.
Palm Beach Gardens, FL
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2019 Category: Service
Service
Excellent service department. Always a good experience.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 07/13/2019

Thank you so much for the wonderful review of our staff and store we appreciate your business and look forward to your next service visit.

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

NB
Nora B.
Riviera Beach, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
Promt and Curtious Service
Pablo won me over just by staying in touch with me on the phone every step of the way. When I met him, due to his efforts and great personality, I told him that my next follow up visit would be to you on Northlake Blvd.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 07/13/2019

Thank you so much for the wonderful review of our staff and store we appreciate your business and look forward to your next service visit.

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
Palm Beach Gardens, FL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
Excellent!
The people working here are very knowledgeable and professional. They are friendly and courteous and always puts the customer first.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 07/13/2019

Thank you so much for the wonderful review of our staff and store we appreciate your business and look forward to your next service visit.

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

JF
Jennifer F.
Riviera Beach, FL
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
Great service.
Happy customer. Thank you for always providing premier service.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 07/13/2019

Thank you so much for the wonderful review of our staff and store we appreciate your business and look forward to your next service visit.

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
Boynton Beach, FL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
Prompt Delivery
Great service and my adviser went beyond his promise to have the car serviced within two hours (the car was actually done after just one hour). I definitely recommend this dealership.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 07/13/2019

Thank you so much for the wonderful review of our staff and store we appreciate your business and look forward to your next service visit.

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

JG
Joel G.
Riviera Beach, FL
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
SAME AS ALWAYS
I BOUGHT THE CAR HERE 8 YEARS AGO. I HAVE HAD IT SERVICED HERE AS SCHEDULED. THE CAR RUNS A WELL AS IT DID ON THE FIRST DAY. TELLS A LOT ABOUT HOW THE VEHICLE WAS MADE AND HOW IT HAS BEEN SERVICED. I COULD NOT BE MORE PLEASED WITH HYUNDAI AND NAPLETON.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 07/13/2019

Thank you so much for the wonderful review of our staff and store we appreciate your business and look forward to your next service visit.

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
West Palm Beach, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
Great customer service
Pablo was very helpful when it came to explaining what services should be done to my Hyundai Elantra. He also let me know what services I should expect to make for my next appointment. Waiting area was clean and quiet.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 07/10/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit.

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

JB
Jasmine B.
Tampa, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
Very professional
I DON’T USUALLY do surveys but I must share how professional Johnnie and deandre were during my visit. I was a bit hesitant getting my car serviced out of town but the whole team was very welcoming... as I picked up my car I noticed how my car gleamed from being washed IT LOOKED BRAND NEW THANKS TO NAPLETON HYUNDAI FOR OVER EXCEEDING EXPECTATIONS AND MAKING ME COMPLETELY SATISFIED :)
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 07/10/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit.

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

JM
James M.
Merrimack, NH
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
service
Great service- Cassie is a true pro
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 07/10/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit.

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

PF
Priscilla F.
North Palm Beach, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2019 Category: Service
Fast, Efficient, Polite and very helpful
Gordon was the gentleman who took care of me. He was polite and thorough, guided me through the process and had the shuttle take me home. I was pleased with the service I received.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 07/10/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit.

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
Jupiter, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2019 Category: Service
Courteous, efficient and friendly service.
Always a pleasure doing business.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 07/10/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit.

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

CG
Cheryl G.
Lake Park, FL
2014 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2019 Category: Service
Customer service
Customer service was very professional.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 07/10/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit.

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

JD
Jorge D.
Lake Worth, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
Friendly & helpful employees
Excellent service
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 07/06/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit. Enjoy your weekend!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
Palm Beach Gardens, FL
2016 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
The people.
The service advisor was able to explain the various functions of the vehicle for me.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 07/06/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit. Enjoy your weekend!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

SP
Stephen P.
Loxahatchee, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
30,000 check up Great!
very fast service. My service consultant Darileen was great, very friendly.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 07/06/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit. Enjoy your weekend!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

MC
Mary C.
Boynton Beach, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
Customer’s Time is Valuable
Each time that I have had my car services my appointment time is honored and the time I’m promise for completion of service is honored. No extended wait time. Love it!!
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 07/06/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit. Enjoy your weekend!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

BR
Barry R.
West Palm Beach, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2019 Category: Service
Service and attention
Totally happy from the time my service attendant introduced himself until I left.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 07/05/2019

Thank you so much for the wonderful review of our staff and sore. We appreciate your business and look forward to your next service visit.

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com