Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

2828 Reviews

ReScore Reviews™ (35)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.31429/5Overall Rating 2.31429/5rating 2.31429rating 2.31429rating 2.31429
94% Would Recommend
100% Business Response
Latest Review about 2 hours ago

Reviews


LC
LISA C.
Riviera Beach, FL
2013 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2015 Category: Service
Excellent service
the service is always fantastic at Napleton. My car, however, is not so fantastic. I haven't been happy with the Veloster since I bought it.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/28/2015

Thank you for your excellent review.  I am sorry to hear you arent happy with your vehicle.  Please feel free to reach out to me if you ever need anything.

Have a great day,

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com

BF
BONNE F.
Jupiter, FL
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2015 Category: Service
The people who work there
Loved Calvin, the gentleman who signed me in
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/27/2015

Thank you for your wonderful review!  We look forward to providing you with exceptional service in the future.

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com

Verified Customer
Riviera Beach, FL
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2015 Category: Service
Great customer service!
Absolutely satisfied with the fantastic customer experience, from the oil change personnel Jesse, to the dealers salesman Jaime! Hope it stays this way!
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/27/2015


Thank you for your wonderful review! We look forward to providing you with exceptional service in the future.

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com

RP
Richard P.
Jupiter, FL
2013 HYUNDAI ELANTRA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2015 Category: Service
Holly Torres
True Professional The Best Service Advisor I have ever had. She kept me informed in regards to the Status of my Elantra
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/25/2015

Thank you for your wonderful review!  Have a safe and happy holiday!

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com

TF
TAHVIA F.
West Palm Beach, FL
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2015 Category: Service
Very friendly very helpful
I love this place
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/25/2015


Thank you for your wonderful review! We look forward to providing you with exceptional service in the future.

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com

SH
SANDRA H.
West Palm Beach, FL
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2015 Category: Service
They try harder
We only needed 2 tires for our Genesis and Rob & Mike went to the manufacturer and got a "great" discounted price for us as the tread was way down after only 11,000 miles. Like I said "they try harder".
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/22/2015

Sandy,

Thank you so much for your excellent review!  You will always be one of our VIP guests.
Have a great weekend!

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com

AS
APRIL S.
West Palm Beach, FL
2014 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2015 Category: Service
Great service
Very nice service center employees
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/21/2015

April,
Thank you for your 5 star review!  We look forward to providing you with exceptional service in the future!

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com

AP
ALFRED P.
North Palm Beach, FL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2015 Category: Service
Great Service
Customer service
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/20/2015

Alfred,
Thank you so much for your excellent review!  We look forward to providing you with exceptional service in the future.

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com

TC
TERRY C.
Jupiter, FL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2015 Category: Service
Jesse Garcia was amazing,
He went above and beyond, great customer service
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/20/2015


Terry,
Thank you for your excellent review! We look forward to providing you with exceptional service in the future.

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com

JA
JULIO A.
West Palm Beach, FL
2015 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2015 Category: Service
SERVICE
MIKE, THE SERVICE ADVISOR DID A GREAT
JOB RECOGNIZING THE PROBLEM WITH
MY BRAKES
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/20/2015

Julio,
Thank you for your excellent review! We look forward to providing you with exceptional service in the future.

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com

JS
JANET S.
West Palm Beach, FL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2015 Category: Service
The Service Manager truly cares about the customer!
The Service Manager truly cares about taking care of the customer's needs, provides timely service and ensures the vehicle issue is corrected the first time!
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/20/2015

Janet,

Thank you so much for your kind words and for being one of our VIP customer's.  You let me know if there is anything you ever need and I will handle it personally.

Have a great day!

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com

Verified Customer
Riviera Beach, FL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2015 Category: Service
knowledgable svc advisor
Quick, accurate service done right the first time
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/18/2015

Thank you for your wonderful review!  Please let us know if there is anything we may assist you with in the future.

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com

ML
MICHAEL L.
North Palm Beach, FL
2009 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2015 Category: Service
Great Service!
Michael in Service at North Palm Beach Hyundia provides a fantastic experience!
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/18/2015

Thank you so much for your 5 star review!  We hope to always provide the level of service that you expect. 

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com

JW
Josephine W.
Jupiter, FL
2009 HYUNDAI SANTA FE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2015 Category: Service
Service appointment
Very efficient even on a busy day--as was the case when I arrived!
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/15/2015

Thank you for your wonderful review!!!  We look forward to providing you with exceptional service in the future!

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com

RM
ROBERT M.
Jupiter, FL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2015 Category: Service
Amazing staff
There is no reason to take your vehicle to any other service department
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/15/2015


Thank you for being one of our VIP customers!

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com

PB
PAUL B.
Jupiter, FL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2015 Category: Service
5
punctual and great customer service.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/13/2015


Paul,

Thank you for your excellent review.  We look forward to providing you with 5 star service in the future!

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com

BZ
BARRY Z.
Palm Beach Gardens, FL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2015 Category: Service
service for recall on 2015 Genesis
I would rate service at five stars
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/13/2015

Barry,
Thank you for your excellent review!  Let us know if there any way we can assist you in the future.  Thanks again!

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com

BF
BRUCE F.
West Palm Beach, FL
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2015 Category: Service
Jesse Garcia
Jesse was attentive to my needs and kept me informed and tried to educate me on the reasons my car needed attention.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/12/2015


Thank you for your wonderful review!  We look forward to providing you with exceptional service in the future.

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com

GK
GARY K.
Riviera Beach, FL
2008 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2015 Category: Service
good service
Service Rep. was courteous an knowledgeable. Car was serviced in a timely manner.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/12/2015


Gary, we greatly appreciate your wonderful review of our staff!  Please let us know if there is anything we can do for you in the future.

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com

JW
JOHN W.
Jupiter, FL
2013 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2015 Category: Service
Customer care
Everything done as needed in a timely manner
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/12/2015


Thank you for your wonderful review of our staff.  We look forward to providing you with exceptional service in the future!

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com