Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

2766 Reviews

ReScore Reviews™ (34)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.35294/5Overall Rating 2.35294/5rating 2.35294rating 2.35294rating 2.35294
94% Would Recommend
100% Business Response
Latest Review about 20 hours ago

Reviews


Verified Customer
West Palm Beach, FL
2013 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Great Staff
Great Staff
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/29/2019

Thank you so much for the awesome review of our staff and store. We appreciate your business and look forward to your next service visit. Enjoy your day.

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

RC
Rocco C.
West Palm Beach, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2019 Category: Service
Happiness in Service
My mechanic Jacob and my service writer Jhonny are the two biggest reasons I continue to have my car serviced at Napleton Hyundai on Northlake. Always going above and beyond to make sure I am completely satisfied. Thank you as always gentleman
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/27/2019

Thank you so much for the wonderful review of our staff and store. We apprecaite your business and look forward to your next service visit.

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

SS
Steven S.
West Palm Beach, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2019 Category: Service
Personalized attention to owner requests
Keep up the good work
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/27/2019

Thank you so much for the wonderful review of our staff and store. We apprecaite your business and look forward to your next service visit.

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
Jupiter, FL
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2019 Category: Service
Warranty Work
Went in for warranty work. Gordon Hummel was great. He knew want was needed to be done and explained everything to me.
Felt very comfortable that the service work would be done without any pressure to have any additional service done on the vehicle.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/27/2019

Thank you so much for the wonderful review of our staff and store. We apprecaite your business and look forward to your next service visit.

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

MP
Maria P.
Riviera Beach, FL
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2019 Category: Service
Great services!
I was very happy with the time. All my questions were answered
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/27/2019

Thank you so much for the wonderful review of our staff and store. We apprecaite your business and look forward to your next service visit.

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

PS
Paul S.
Riviera Beach, FL
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2019 Category: Service
First routine service
Excellent
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/27/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit. Enjoy your day!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

KM
Keith M.
West Palm Beach, FL
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Routine 5,000 mile maintenance for our Elantra GT
The maintenance work (oil & filter change, fluid level check, tire & brake inspection) was performed in the promised time. My service advisor was Pablo Minier. Pablo was honest and friendly and offered a complimentary car wash that was also completed while I waited for the car at the dealership.

This is my first Hyundai vehicle. I'm discovering that the car and the personnel at Napleton's are reliable and trustworthy.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/24/2019

Thank you so much for the wonderful review of ourstaff and store. We appreciate your business and look forward to your next service visit! Enjoy your weekend!

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

AF
Andrew F.
Fort Lauderdale, FL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Good Service
The service person who managed the work was very welcoming, flexible, helpful and great to work with.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/24/2019

Thank you so much for the wonderful review of ourstaff and store. We appreciate your business and look forward to your next service visit! Enjoy your weekend!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

TM
Theresa M.
Jupiter, FL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Routine Service
Very efficient and friendly employees. I am VERY sorry to hear that Daileen is leaving. She is a wonderful asset that Napleton is losing. She has been an exceptional representative for the dealership.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/23/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit.

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

TP
Thomas P.
Jupiter, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Friendly and convenient
Took care of my needs efficiently
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/23/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit.

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

JC
Joanne C.
North Palm Beach, FL
2008 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Daleen
She is so helpful and I always make sure she is my representative when I come in.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/23/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit.

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
Jupiter, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
My last visit
Quick service. Excellent communication. Great work.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/21/2019

Thank you for the excellent review of our staff and store! We appreciate your business and look forwawrd to your next service visit!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

LF
Lisa F.
Palm Beach Shores, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2019 Category: Service
service girl
Excellant
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/20/2019

Thank you so much for the awesome review of our staff and store! We appreciate your business and look forward to your next service visit! 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

NP
Natasha P.
Riviera Beach, FL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2019 Category: Service
Pablo Minier was great.
Pablo in the service department has been excellent everytime we've had our Tuscon serviced. Friendly and professional.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/20/2019

Thank you so much for the awesome review of our staff and store! We appreciate your business and look forward to your next service visit! 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
Palm Beach Shores, FL
2011 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2019 Category: Service
Service rep very professional
Very good.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/20/2019

Thank you so much for the awesome review of our staff and store! We appreciate your business and look forward to your next service visit! 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

IT
Irena T.
Riviera Beach, FL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019 Category: Service
Good Service
Good Service
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/20/2019

Thank you so much for the awesome review of our staff and store! We appreciate your business and look forward to your next service visit! 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
Lake Worth, FL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019 Category: Service
Service
Great service
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/20/2019

Thank you so much for the awesome review of our staff and store! We appreciate your business and look forward to your next service visit! 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

SM
Snezana M.
North Palm Beach, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019 Category: Service
Organized
Never got confused, everyone is pleasant and tried the best
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/20/2019

Thank you so much for the awesome review of our staff and store! We appreciate your business and look forward to your next service visit! 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

JM
John M.
Rockaway, NJ
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019 Category: Service
Profresenal people
Done
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/20/2019

Thank you so much for the awesome review of our staff and store! We appreciate your business and look forward to your next service visit! 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
Riviera Beach, FL
2014 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019 Category: Service
Good service
Great job
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/20/2019

Thank you so much for the awesome review of our staff and store! We appreciate your business and look forward to your next service visit! 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com