Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

2705 Reviews

ReScore Reviews™ (34)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.35294/5Overall Rating 2.35294/5rating 2.35294rating 2.35294rating 2.35294
94% Would Recommend
100% Business Response
Latest Review about 6 hours ago

Reviews


JL
Jennifer L.
Juno Beach, FL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
I’m usually disappointed
The past few experiences were not as great. I was pleasantly surprised with the friendly professionalism.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/11/2019

Thank you so much for the wonderful review of our staff and store! We appreciate your business and look forward to your next service visit. Enjoy your day!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

CW
Charles W.
Jupiter, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Easy & efficient
The process was simple and the staff was efficient and courteous...the wait was less than expected and actually somewhat relaxing
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/11/2019

Thank you so much for the wonderful review of our staff and store! We appreciate your business and look forward to your next service visit. Enjoy your day!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

SP
Stephen P.
Loxahatchee, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Great Service and quick turnaround
Thank you for great service and quick turnaround.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/11/2019

Thank you so much for the wonderful review of our staff and store! We appreciate your business and look forward to your next service visit. Enjoy your day!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

JB
Jessica B.
West Palm Beach, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Gordon
Great customer service
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/10/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next servie visit! Have a great day!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

MM
Maureen M.
Boca Raton, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Great customer service
The guys at Napelton are super friendly, fast, courteous, honest, and professional. I appreciate being able to get my car in right away and have less than a few hours turn around. It’s nice that they provide a service to pick you up and drop you off and clean your car as well. Thanks again Pablo and all the staff, you guys are awesome!
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/10/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next servie visit! Have a great day!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
Loxahatchee, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Very efficient and organized
Napleton did a great job of taking care of my car
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/10/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next servie visit! Have a great day!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
Jupiter, FL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Routine Service
I have never been disappointed with the level of service that Daileen provides. She is very efficient, professional and always make me feel welcome.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/10/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next servie visit! Have a great day!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

EF
Eva F.
Lake Park, FL
2018 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2019 Category: Service
Johnny service guy is great friendly always makes sure all is goid frombthe time you wLk in to the 5ime you leave
Johnny great employee always on top of things like his customer services
Im glad i bought my new car from you folks
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/10/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next servie visit! Have a great day!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

NC
Nancy C.
Boynton Beach, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2019 Category: Service
customer service
JAMIE WAS ATTENTIVE, INFORMATION WAS GIGEN TO ME ABOUT FUTURE SERVICES...
NANCY S. CORRAL
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/08/2019

Thank you for the wonderful review of our staff and store. We truly appreciate your business and look forward to your next service visit. Have a great day!

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
Riviera Beach, FL
2016 Hyundai Tucson
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/07/2019 Category: Service
Wait time need improvement
Each time that I do in I make an appointment but it does not seem to matter because the wait time is still long. Sometimes shuttle service is available if you let them know ahead of time if not you will have to wait as well. Overall communication and wait time needs improvement.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/11/2019

Thank you for your recent feedback. I apologize for any inconvience we may have caused you. It is never our intention to waste anyones time. Have a great day!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
Jupiter, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Service
Hyundai service is top of the line!
Hyundai staff are courteous and helpful. The waiting area is much better since the remodel. The service department is well run with solid teamwork.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/08/2019

Thank you for the wonderful review of our staff and store. We truly appreciate your business and look forward to your next service visit. Have a great day!

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

RR
Rita R.
Riviera Beach, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Service
Great Service
Everyone was pleasant and courteous and work was done as requested.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/08/2019

Thank you for the wonderful review of our staff and store. We truly appreciate your business and look forward to your next service visit. Have a great day!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

RE
Russell E.
Jupiter, FL
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Service
Great service staff
Dani was y service advisor & was able to get me out in a reasonable amount of time. Also following up with a breakdown of some concerns to look at in the near future.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/08/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit. Have a great day!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

CV
Carmine V.
Jupiter, FL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019 Category: Service
excellent service from the moment you arrive at the dealership to leaving the place of business
5 STAR
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/06/2019

Thank you so much for the wonderful review of our staff and store! We appreciate your business! Have a great weekend!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

GO
Glenn O.
West Palm Beach, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019 Category: Service
Hyundai review
All. Around good service.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/06/2019

Thank you so much for the wonderful review of our staff and store! We appreciate your business! Have a great weekend!

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

CD
Connie D.
Jupiter, FL
2009 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019 Category: Service
Great service department.
I had to have a major job on my car -- an engine replacement. I am very happy that Daileen Berni is my service advisor as this was a very long process dealing with the extended warranty company. She always had my best interest in mind and helped make a difficult process much more bearable. She is always excellent every time I bring the car in for any kind of servicing. So far, everything is going well with the new engine.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/06/2019

Thank you so much for the wonderful review of our staff and store! We appreciate your business! Have a great weekend!

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
West Palm Beach, FL
2018 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/05/2019 Category: Service
My Tuscon
Had a great experience getting my Tuscon serviced .
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/06/2019

Thank you for the recent review. If there is anything we can do to make sure your next service visit is a five star experience, please let us know. Have a great day!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
Riviera Beach, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Great service
Definitely would recommend Napleton Hyundai
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/06/2019

Thank you so much for the wonderful review of our staff and store! We appreciate your business! Have a great weekend!

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
West Palm Beach, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Good Service
Appointments kept on time. Staff very cordial.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/06/2019

Thank you so much for the wonderful review of our staff and store! We appreciate your business! Have a great weekend!

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

LB
Louis B.
Miami, FL
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019 Category: Service
Good service as expected
Quick and reliable personalized service
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/06/2019

Thank you so much for the wonderful review of our staff and store! We appreciate your business! Have a great weekend!

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com