Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

2764 Reviews

ReScore Reviews™ (34)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.35294/5Overall Rating 2.35294/5rating 2.35294rating 2.35294rating 2.35294
94% Would Recommend
100% Business Response
Latest Review about 15 hours ago

Reviews


TV
Timothy V.
Hobe Sound, FL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2019 Category: Service
Rhonda was super!
Went to another Hyundai service dealer and they could not find the issue. Napleton service dealer found the problem and fixed it within two hours...great service.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/01/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit. Enjoy your day!

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

DF
David F.
Lake Worth, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2019 Category: Service
Excellent service and service writer
Our service writer gave us excellent service. The issue we had was resolved; service was very satisfactory.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/01/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit. Enjoy your day!

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

CK
Cathleen K.
Riviera Beach, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2019 Category: Service
good service
good experience
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/01/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit. Enjoy your day!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

LA
Lauren A.
Boynton Beach, FL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2019
5 Stars for Joe Ward
After having been frustrated by a couple of other Hyundai dealerships, we met a great salesman, Joe Ward, who earned our business. Through a combination of candor and commitment Joe addressed our concerns and got us over the finish line. If you're in the market for a new car, then I highly recommend a visit to see Joe at Napleton's North Palm Hyundai.

Verified Customer
Jupiter, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2019 Category: Service
Thanks
Everything was great
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/29/2019

Thank you so much for the wonderful review of our staff and store! We appreciate your business and look forward to your next service visit! Enjoy your day!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

AH
Abe H.
Riviera Beach, FL
2016 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2019 Category: Service
16 ooo mile checknup
Excellent service.Great staff. Everybody is helpful. & attentive. Joey & Dalene are exceptional . Also Michael
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/29/2019

Thank you so much for the wonderful review of our staff and store! We appreciate your business and look forward to your next service visit! Enjoy your day!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

SS
Steven S.
West Palm Beach, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2019 Category: Service
Why I like them
The staff is very helpful
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/26/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit! Enjoy your weekend!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

LP
Lauren P.
North Palm Beach, FL
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019 Category: Service
Great service
Napleton Hyundai provides a great customer service. It’s one of few places I trust to take my vehicle. I highly recommend Daileen. She does a great job letting me know what services my car needs now and in the future.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/24/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your buiness and look forward to your next service visit!

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

SG
Susan G.
Lake Worth, FL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019
Good experience
Very nice dealership. Buying a car is never easy but they made the experience not too painful. Our salesman Lonnie was very knowledgable and Scott the finance manager was very pleasant patient and professional. A good dealership

BH
Beverly H.
Juno Beach, FL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019 Category: Service
Hyundai
My service representative was knowledgeable professional and prompt. She was a pleasure to work with.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/24/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your buiness and look forward to your next service visit!

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

RZ
Ronald Z.
Rome, NY
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019 Category: Service
Friendly employees
Greeted with a smile. Service completed as promised.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/24/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your buiness and look forward to your next service visit!

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

KM
Ken M.
Juno Beach, FL
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2019 Category: Service
My Service Advisor is Awesome!
My service Advisor is Daileen and she is awesome! Thank you for the outstanding assistance she provides me. Daileen is highly competent and professional. I appreciate her prompt attention whenever my Santa Fe requires service.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/24/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your buiness and look forward to your next service visit!

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
Loxahatchee, FL
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2019 Category: Service
Great Service
My service advisor was great, very kind, informative, and fast.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/24/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your buiness and look forward to your next service visit!

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

FL
Fred L.
Riviera Beach, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2019 Category: Service
Good first impression
Car seemed to ride better after the service.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/24/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your buiness and look forward to your next service visit!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

JH
John H.
Boca Raton, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2019 Category: Service
Work in done within time parameters given.
Product delivered at a reasonable cost. I also enjoy the full safety inspection. No hard sell.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/24/2019

Thank you for the awesome review of our staff and store! Your loyalty means the world to us! Have a great day!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

NR
Nicole R.
Pompano Beach, FL
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Great service
Service writer was kind and everyone was polite and helpful.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/20/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit.  Have an amazing day!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

JG
Joseph G.
Riviera Beach, FL
2013 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
People are friendly and accommadating.
Outstanding service
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/20/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit.  Have an amazing day!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

CN
Concetta N.
Jupiter, FL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Service Department was prompt to greet me and write up my maintenance needs.
Gordon, was very polite, knowledgeable, and car was done when promised
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/20/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit.  Have an amazing day!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
West Palm Beach, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
April 10 service visit
You're asking me about the service I had on April 10th and I don't recall my car being in for service on April 10th maybe you need to check your records
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/18/2019

Thank you forr the recent review of our staff and store. This survey was related to your most recent visit from March 28th of this year. Have a wonderful day!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

KL
Kathleen L.
Riviera Beach, FL
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Highly Accommodating!!!
I loved the concierge car service to my home while waiting for my Hyundai Service. I was amazed that the 2 tires I purchased were a lower price than Costco! They price match any tire!!
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/18/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forwrard to your next service visit. 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com