Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

2770 Reviews

ReScore Reviews™ (34)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.35294/5Overall Rating 2.35294/5rating 2.35294rating 2.35294rating 2.35294
94% Would Recommend
100% Business Response
Latest Review about 3 hours ago

Reviews


Verified Customer
North Palm Beach, FL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
The new service advisor, Gordon, was very good
The new service advisor, Gordon, was very good.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/12/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit. Have a great day!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

DE
Diane E.
Jupiter, FL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Service Rep
I appreciated the service I received the last time I brought my car into Napleton. Gordon the representative in the service department that helped me has given your dealership another chance. I was ready to have nothing more to do with Napleton because of past experiences but because of how well I was treated this last visit I'm staying. He was professional, pleasant and treated me as a valued customer something that isn't all that common any longer.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/11/2019

Thank you so much for the wonderful review of our staff and store! We appreciate your business and look forward to your next service visit. Enjoy your day!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

CB
Charlie B.
West Palm Beach, FL
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
In and out
Although I had trouble setting the appointment online to take advantage of the applicable discounts, my service Advisors, Daileen Berni and Casey Greatorex were able to take care of me. With their prompt and courteous attention to my service needs I was able to get in and out on time, and also, with their suggestions and advice I was able to make wiser service decisions for my vehicle. Thanks!
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/11/2019

Thank you so much for the wonderful review of our staff and store! We appreciate your business and look forward to your next service visit. Enjoy your day!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

RJ
Robert J.
Riviera Beach, FL
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Another great experience!
Daileen my regular service manager recognized my car and was at my door as I put my car in park. Everything was done and ready as promised. Great service as always.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/11/2019

Thank you so much for the wonderful review of our staff and store! We appreciate your business and look forward to your next service visit. Enjoy your day!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
Riviera Beach, FL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Great service
Very professional, thorough and friendly.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/11/2019

Thank you so much for the wonderful review of our staff and store! We appreciate your business and look forward to your next service visit. Enjoy your day!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
Riviera Beach, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Quick and Helpful Service
Scheduled an online appointment and the service provided by Gordon was fantastic. Will return for future car services.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/11/2019

Thank you so much for the wonderful review of our staff and store! We appreciate your business and look forward to your next service visit. Enjoy your day!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
Jupiter, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Excellent service with exceptional courtesy.
I had a unique issue with a tire hazard and Casey handled it well and expediently.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/11/2019

Thank you so much for the wonderful review of our staff and store! We appreciate your business and look forward to your next service visit. Enjoy your day!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

AD
Akia D.
Palm Beach Shores, FL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Gordon Was an amazing advisor
My service advisor was very helpful. He was very professional. He followed up with me quickly and explained the diagnosis. I experienced the best service from an advisor during this visits with Gordon Hummel.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/11/2019

Thank you so much for the wonderful review of our staff and store! We appreciate your business and look forward to your next service visit. Enjoy your day!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

JL
Jennifer L.
Juno Beach, FL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
I’m usually disappointed
The past few experiences were not as great. I was pleasantly surprised with the friendly professionalism.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/11/2019

Thank you so much for the wonderful review of our staff and store! We appreciate your business and look forward to your next service visit. Enjoy your day!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

CW
Charles W.
Jupiter, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Easy & efficient
The process was simple and the staff was efficient and courteous...the wait was less than expected and actually somewhat relaxing
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/11/2019

Thank you so much for the wonderful review of our staff and store! We appreciate your business and look forward to your next service visit. Enjoy your day!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

SP
Stephen P.
Loxahatchee, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Great Service and quick turnaround
Thank you for great service and quick turnaround.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/11/2019

Thank you so much for the wonderful review of our staff and store! We appreciate your business and look forward to your next service visit. Enjoy your day!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

JB
Jessica B.
West Palm Beach, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Gordon
Great customer service
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/10/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next servie visit! Have a great day!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

MM
Maureen M.
Boca Raton, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Great customer service
The guys at Napelton are super friendly, fast, courteous, honest, and professional. I appreciate being able to get my car in right away and have less than a few hours turn around. It’s nice that they provide a service to pick you up and drop you off and clean your car as well. Thanks again Pablo and all the staff, you guys are awesome!
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/10/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next servie visit! Have a great day!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
Loxahatchee, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Very efficient and organized
Napleton did a great job of taking care of my car
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/10/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next servie visit! Have a great day!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
Jupiter, FL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Routine Service
I have never been disappointed with the level of service that Daileen provides. She is very efficient, professional and always make me feel welcome.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/10/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next servie visit! Have a great day!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

EF
Eva F.
Lake Park, FL
2018 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2019 Category: Service
Johnny service guy is great friendly always makes sure all is goid frombthe time you wLk in to the 5ime you leave
Johnny great employee always on top of things like his customer services
Im glad i bought my new car from you folks
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/10/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next servie visit! Have a great day!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

NC
Nancy C.
Boynton Beach, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2019 Category: Service
customer service
JAMIE WAS ATTENTIVE, INFORMATION WAS GIGEN TO ME ABOUT FUTURE SERVICES...
NANCY S. CORRAL
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/08/2019

Thank you for the wonderful review of our staff and store. We truly appreciate your business and look forward to your next service visit. Have a great day!

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
Jupiter, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Service
Hyundai service is top of the line!
Hyundai staff are courteous and helpful. The waiting area is much better since the remodel. The service department is well run with solid teamwork.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/08/2019

Thank you for the wonderful review of our staff and store. We truly appreciate your business and look forward to your next service visit. Have a great day!

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

RR
Rita R.
Riviera Beach, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Service
Great Service
Everyone was pleasant and courteous and work was done as requested.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/08/2019

Thank you for the wonderful review of our staff and store. We truly appreciate your business and look forward to your next service visit. Have a great day!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

RE
Russell E.
Jupiter, FL
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Service
Great service staff
Dani was y service advisor & was able to get me out in a reasonable amount of time. Also following up with a breakdown of some concerns to look at in the near future.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/08/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit. Have a great day!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com