Reviews
RH
Robin H.
Jefferson, OH
2018 Hyundai Santa Fe
Verified Customer
Great staff, great service
We have bought 6 vehicles from Nassief. We love the way they make you feel welcome and not pressured. The service department is top-notch. We recently directed a young couple just starting out to them and could not have been more pleased with the way they were treated.
Recommended
NASSIEF S. from Nassief Hyundai responded on 11/09/2018
Thank you for the positive response. i look forward to servicing your Hyundai in the future.
Verified Customer
Jefferson, OH
2014 Hyundai Santa Fe S
Verified Customer
Great service
Saw a potential problem in alignment and took care of it during routine oil change
Recommended
LP
Lisa P.
Jefferson, OH
2013 Hyundai Santa Fe S
Verified Customer
So close to my home and I bought my vehicle here.
I must say this visit was so much better than the last. The time it took to do the work on my vehicle was much improved. The service team were very pleasant and kind.
Recommended
NASSIEF S. from Nassief Hyundai responded on 11/09/2018
Thank you so much for the kind words Lisa! im glad we improved from the last visit and look forward to serving you again.Benny Hinkle
GS
Gail S.
Ashtabula, OH
2011 Hyundai Santa Fe
Verified Customer
Service
Good Service as Always Plus a Car Wash !!
Recommended
DONALD D M. from Nassief Hyundai responded on 10/29/2018
EVERYTHING WAS GOOD AND HE WILL RESCORE US AS HE THINKS HIS WIFE GOT CONFUSED.
Verified Customer
Ashtabula, OH
2016 Hyundai Elantra
Verified Customer
Service
My battery died in my 2016 Hyundai Elantra. They didnt have a new battery in stock so they gave me a loaner car for a few days while they were waiting for my part to come in. Great service and all covered under my warranty!
Recommended
JR
James R.
Ashtabula, OH
2010 Hyundai Sonata
Verified Customer
Well done
Great job and efficient check-up ... Will do business again ...
Recommended
MM
Melissa M.
Rock Creek, OH
2013 Hyundai Tucson
Verified Customer
Impeccable service.
The service department is always friendly and helpful. Safety concerns with the vehicles were truly treated as priority, doing everything to get my vehicle into service as soon as absolutely possible. $550 in labor hurt for less than $100 worth of parts but I have learned Nassief is not the exception in outrageous cost, that is the norm. Absolutely no complaints about the people.
Recommended
EH
Ewing H.
Austinburg, OH
2017 Hyundai Santa Fe
Verified Customer
Quality Service
I have used Nassief for the past 25 years and find that that are knowledgeable, affordable and friendly.
Recommended
Verified Customer
Conneaut, OH
2013 Hyundai Sonata
Verified Customer
Service Dept.
I'm pleased with staff and their service.
Recommended
TR
Tiffany R.
Ashtabula, OH
2011 Hyundai Sonata
Verified Customer
Excellent Service
Continue to receive great service and meet great staff.
Thank you
Thank you
Recommended
SL
Sandra L.
Geneva, OH
2017 Hyundai Sonata
Verified Customer
staff
always good service
Recommended
NASSIEF S. from Nassief Hyundai responded on 10/03/2018
Thank you for your response and keeping your business local.
NI
Nicholas I.
Conneaut, OH
2011 Hyundai Sonata
Verified Customer
Very Pleased!
Prompt and respectful service. Thank you!
Recommended
NASSIEF S. from Nassief Hyundai responded on 09/20/2018
Thank you for your response and keeping your business local.
LS
Lynett S.
Ashtabula, OH
2017 Hyundai Tucson
Verified Customer
Great Service !!!
GREAT Overall Service !!!!!
Recommended
NASSIEF S. from Nassief Hyundai responded on 09/14/2018
Thank you for your response and keeping your business local.
A
A.
Ashtabula, OH
2007 Hyundai Entourage
Verified Customer
GOOD SERVICE GOOD PEOPLE
LIKE DEALING WITH NASSIEF
Recommended
NASSIEF S. from Nassief Hyundai responded on 09/13/2018
Thank you for the response and keeping your business local.Don MitchellService ManagerNassief Auto Group
Verified Customer
Geneva, OH
2018 Hyundai Sonata
Verified Customer
Oil change
The service department was right on the ball, they told me I had a recall on my car and they would fix rignt now and they did.
Mary Beth cooked a hot day for my lunch, thanks.
The mechanic explained it all to me, very dedicated employee.
Ron helped pass the time it took!
Mary Beth cooked a hot day for my lunch, thanks.
The mechanic explained it all to me, very dedicated employee.
Ron helped pass the time it took!
Recommended
NASSIEF S. from Nassief Hyundai responded on 09/11/2018
Thank you for your response and keeping your business local.
AP
Anthony P.
Ashtabula, OH
2010 Hyundai Santa Fe
Verified Customer
Always a Great Experience
Very consistent service, always feel welcomed.
Recommended
NASSIEF S. from Nassief Hyundai responded on 08/24/2018
Thank you for your response and keeping your business local.
LD
Louis D.
Fairview, PA
2016 Hyundai Santa Fe S
Verified Customer
The staff and the professional service that they give on a daily basis
As always they do a fantastic job
Recommended
NASSIEF S. from Nassief Hyundai responded on 08/22/2018
Thank you for your response and keeping your business local.
Verified Customer
Linesville, PA
2016 Hyundai Santa Fe S
Verified Customer
Efficient, able to get in quickly.
Great service. And people were professional.
Recommended
NASSIEF S. from Nassief Hyundai responded on 08/22/2018
Thank you for your response and keeping your business local.Don MitchellService ManagerNassief Auto Group
LB
Lloyd B.
Farmdale, OH
2017 Hyundai Tucson
Verified Customer
Nassief service
I have yet to have a bad experience at Nassief service. Always timely and well done. Great dealer to do business with. A special thanks to Joe Street always pleasant and willing to help in any way he can.
Recommended
NASSIEF S. from Nassief Hyundai responded on 08/08/2018
Thank you for your response and keeping your business local.Don MitchellService Manager Nassief Auto Group
LP
Lisa P.
Jefferson, OH
2013 Hyundai Santa Fe S
Verified Customer
So close to my home and I bought my vehicle here.
I never take may car anywhere else to service. But this will probably change. This is not the first time the service has taken so long. Before it was a routine oil change and I was there for over 2 hours. It's a shame too. Because the staff are very friendly but it's not cost wise for me.
NASSIEF S. from Nassief Hyundai responded on 07/28/2018
I am sorry to hear that your service experience was not to your satisfaction. If I can do anything to help, please do not hesitate to contact me. Thank you.Don MitchellService Manager440-576-1010