Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79
4.8

( 347 Reviews )

ReScore Reviews™ (4)

ReScore
Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75
Original
Overall Rating 2.75/5Overall Rating 2.75/5rating 2.75rating 2.75rating 2.75
97% Would Recommend
100% Business Response
Latest Review 6 days ago

Reviews


DV
Dorothy V.
Jefferson, OH
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Love my Hyundai Desler
Always reliable service and friendly staff.
DEVON L S. from Nassief Hyundai responded on 11/14/2019

Thank you for the kind words ! We will see you next visit!

                  -Devon Starcher
                  Service Manager 


CJ
Charles J.
Jefferson, OH
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
complete satisfaction
Repairs done well.
DEVON L S. from Nassief Hyundai responded on 11/07/2019

Thank you for trusting us with your service needs ! See you next visit!           
                               -Devon Starcher
                               Service Manager


PB
Phillip B.
Ashtabula, OH
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Courteous staff and very clean facility
Service was for oil and filter change and tire rotation. Check in was fast and the work was completed quickly. Usually a car wash is part of the service work but it was raining on this day so I declined.
DEVON L S. from Nassief Hyundai responded on 11/07/2019

Thank you for trusting us with your service needs! We will see you next visit!     
                          -Devon Starcher
                         Service manager


Verified Customer
Conneaut, OH
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/28/2019 Category: Service
Never will I deal with this place again
They didn't accept my warranty so it cost me a $100.00 . They didn't even tell me until after they did all the work. I'm an 81 year old man on a fix income. I thought it was very unprofessional of them.
DEVON L S. from Nassief Hyundai responded on 10/28/2019

I certianly apologize for the situation. If there is anything I can do to help please feel free to contact me.

    - Devon Starcher
       Service Manager


Verified Customer
Conneaut, OH
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
Great service
They had all the right information and helped make a plan.
DEVON L S. from Nassief Hyundai responded on 10/18/2019

Thanks for the kind words! We appreciate it!!
  
 -Devon Starcher 
 - Service manager


LS
Lorraine S.
Jefferson, OH
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2019 Category: Service
Great visit
Employees are kind and attentive. Greet you by name and tske care of your needs
DEVON L S. from Nassief Hyundai responded on 10/14/2019

Thank you for the kind words! We will see you next service!


CR
Constance R.
Jefferson, OH
2015 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2019 Category: Service
Dealership where we purchased, close to home, good communication
service as expected, on time and well done
DEVON L S. from Nassief Hyundai responded on 10/11/2019

Thank you for the kind review!! We will see you next visit!!


Verified Customer
Ashtabula, OH
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2019 Category: Service
Great and efficient service
The associates are always very friendly .
DEVON L S. from Nassief Hyundai responded on 10/11/2019

Thank you for putting your trust in us!! We will see you next visit!!


DA
Douglas A.
Ashtabula, OH
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019 Category: Service
owner
good people who care about the customer

FP
Frank P.
Dorset, OH
2015 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/01/2019 Category: Service
Repair work on my 2015 tucson
Dakota was fantastic at keeping us updated on the progress of our car
DEVON L S. from Nassief Hyundai responded on 10/11/2019

We appreciate the great review Frank, we will see you next visit!


Verified Customer
Conneaut, OH
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2019 Category: Service
very knowledgeable and friendly
everyone is very pleasant
DEVON L S. from Nassief Hyundai responded on 10/11/2019

Thank you for the awesome review!! See you next service!!


LS
Lori S.
Ashtabula, OH
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2019 Category: Service
Convenient
Will continue having them meet my car needs
DEVON L S. from Nassief Hyundai responded on 10/11/2019

Thanks for putting your trust in us !! See you next service!


SS
Sandra S.
Painesville, OH
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019 Category: Service
Elantra kept in great repair at Nassief's of Jefferson
I bought my 2012 Elantra Hyundai in 2011. I've been the only driver and only owner and continuously took it in to Nassief's service department for regular maintenance. If I needed something quicker and didn't have the chance to schedule and appointment and had to use a local mechanic (I am in Lake County in Painesville), I was never satisfied with the work. Nassief's is the top of the line in honesty and great work. My car has 204,000 miles on it and I am handing my keys and car over to my 21 year old grandson for his last year at college in Athens Ohio at OU. It runs like it's brand new. I easily detailed it myself in keeping the upholstery clean and the outside nice and shiny. Thankful for all of the people at Nassief who uphold the reliable reputation and dependability for all the years it's been in existence and family owned.
DEVON L S. from Nassief Hyundai responded on 10/11/2019

We appreciate you making the trip to us for service needs! We look forward to seeing you next visit!  


SM
Sharon M.
Andover, OH
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
service
friendly, got my car right in, no waiting, awesome drop off set up

CG
Colleen G.
Conneaut, OH
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2019 Category: Service
Fast n efficient
The work was done fast and efficient, they never try to get me to do unnecessary work either. Will definitely be back
DEVON L S. from Nassief Hyundai responded on 10/11/2019

Thanks for putting your trust in us Colleen, see you next visit !!


DK
Daniel K.
Ashtabula, OH
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2019 Category: Service
Freindly people
everyone is freindly and they did a nice job

LS
Lori S.
Ashtabula, OH
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2019 Category: Service
Convenient, helpful and accommodating
Satisfied with service

Verified Customer
Middlefield, OH
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2019 Category: Service
Friendly
Fast service

MM
Melissa M.
Rock Creek, OH
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2019 Category: Service
Nassief, Jefferson is the best!
I had an unexpected maintenance issue. I spoke with Devin. Nassief was incredibly helpful, fair, and timely; they even secured me a loaner. You pay more at a dealership, in general, but you drive away feeling safe. I have bought all my vehicles from Nassief and have most of my major vehicle work completed in their service department. Give them you business you won’t regret it!
DEVON L S. from Nassief Hyundai responded on 10/11/2019

We appreciate the awsome review! See you next visit!


Verified Customer
Ashtabula, OH
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2019 Category: Service
Excellent service
Everyone was very nice and excellent service.