Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

240 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.6666667/5Overall Rating 4.6666667/5Overall Rating 4.6666667/5Overall Rating 4.6666667/5rating 4.6666667
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
98% Would Recommend
100% Business Response
Latest Review 5 days ago

Reviews


FP
Frank P.
Dorset, OH
2015 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Honesty in the service department
Service technician was very polite, and very knowledgeable about my car

LM
Lylis M.
Geneva, OH
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Accommodating staff!
Thank you very much for taking the time to accommodate me when I wanted to drive my car after receiving it back from the maintenance dept. Myself not being familiar with sounds of an unhealthy car, I was worried about a miss-diagnosis. They went out of their way to answer questions, and took the time to go for a ride with me just to satisfy my concerns. I'm throwing them a BIG THUMBS UP!

SC
Stephanie C.
Ashtabula, OH
2014 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Great fast Service
I always have great fast service when I go to Nassief's.

SC
Sherry C.
Jefferson, OH
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2018 Category: Service
Once again
Great service,timely and staff professional!

Verified Customer
Ashtabula, OH
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018 Category: Service
Good service
Staff is friendly and helpful

CP
Cynthia P.
Streetsboro, OH
2011 Hyundai Sonata
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/29/2018 Category: Service
NOT RECOMMENDED
Not happy with the service at all.

JE
Jodie E.
Ashtabula, OH
2011 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Great service in the service dept
Thought I had a major expensive problem with my Santa Fe and the guys in the service dept were so patient with this emotional woman and it ended up being only a third of what I thought it would cost. The mechanic was great and knowledgeable! So thank you to all!!

LD
Louis D.
Fairview, PA
2016 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Excellent service
The staff are all friendly and accommodating and they all do excellent work
Donald D M., Service Manager from Nassief Hyundai responded on 06/20/2018

Thank you for your response. It is very much appreciated!

Don Mitchell
Service Manager
Nassief Auto Group
440-576-1010
service2@nassief.com


DB
David B.
Jefferson, OH
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2018 Category: Service
Always Excellent Service
Nassief's always providers excellent service for our autos, and they have appointment openings that easily fit our schedule. The service manager is fantastic, and they are just wonderful to deal with. We recently had one of our cars serviced by our old mechanic. After it was finished, we said we will definitely only have Nassief maintain our cars from this point forward.
Donald D M., Service Manager from Nassief Hyundai responded on 06/18/2018

Thank yo ufor your response and keeping your business local.


Don Mitchell
Service Advisor
Nassief Auto Group
440-576-1010
service2@nassief.com


PD
Patricia D.
Jefferson, OH
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Nice people.
i am a people watcher. And every time I come into this dealership I can’t help but notice how nice the employees are to each other. This speaks highly of the owner Marybeth.

K.D.
Donald D M., Service Manager from Nassief Hyundai responded on 06/14/2018

Thank you for the kind repsonse and keeping your business local.

Don Mtichell
Service Manager
Nassief Auto Group
440-576-1010
service2@nassief.com


Verified Customer
Roaming Shores, OH
2015 Hyundai Santa Fe S
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/06/2018 Category: Service
Check engine
It's close
Sandra K T. from Nassief Hyundai responded on 06/07/2018

will contact customer shortly


WB
William B.
Ashtabula, OH
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Great Service
The service was excellent
Donald D M., Service Manager from Nassief Hyundai responded on 06/05/2018

Thank you for your responce and keeping your business local.

Don Mitchell
Service Advisor
Nassief Auto Group
440-576-1010
service2@nassief.com


Verified Customer
Ashtabula, OH
2016 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/04/2018 Category: Service
Hyundai
Comparing it to other dealerships I use..
Donald D M., Service Manager from Nassief Hyundai responded on 06/04/2018

Thank you for your response and keeping your business local.

Don Mitchell
Service Mananger
Nassief Auto Group
440-576-1010
service2@nassief.com


MG
Michael G.
Ashtabula, OH
2015 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/29/2018 Category: Service
Good service
Pleasant people
Donald D M., Service Manager from Nassief Hyundai responded on 05/29/2018

Thank you for your response and keeping your business local.

Don Mitchell
Service Advisor
Nassief Auto Group
440-576-1010
service2@nassief.com


Verified Customer
Jefferson, OH
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2018 Category: Service
Great
Once again great job!
Donald D M., Service Manager from Nassief Hyundai responded on 05/29/2018

Thank you for the response and keeping your business local.

Don Mitchell
Service Manager
Nassief Auto Group
440-576-1010
service2@nassief.com


GE
Gregory E.
Conneaut, OH
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018 Category: Service
Nassief Hyundai - Recent Servicing of Hyundai Sonata
Excellent Service. Easy to make appointment and did not have to wait. Nassief serviced our Hyundai Sonata for oil change and tire rotation - but also fixed a couple of "recalls" that we were unaware of.

Staff is friendly and professional.
Donald D M., Service Manager from Nassief Hyundai responded on 05/29/2018

Thank you for your response and keeping your business local.

Sandy Tuttle
Service Advisor
Nassief Auto Group
440-576-1010
service2@nassief.com


ES
Eveyln S.
Rome, OH
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
The dealer is where I bought my Hyundai and is close to home.
Work was done in a timely manner and personnel very courteous.
Donald D M., Service Manager from Nassief Hyundai responded on 05/05/2018

Thank you for the response and keeping your business local.

Don Mitchell
Service Manager
Nassief Auto Group
440-576-1010
service2@nassief.com


Verified Customer
Linesville, PA
2016 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Efficient, able to get in quickly.
Great service!!!
Donald D M., Service Manager from Nassief Hyundai responded on 05/04/2018

Thank you for your response and keeping your business local.

Don Mitchell
Service Manager
Nassief Auto Group
440-576-1010
service2@nassief.com


Verified Customer
Geneva, OH
2010 Hyundai Veracruz
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
The people
Excellent
Donald D M., Service Manager from Nassief Hyundai responded on 04/27/2018

Thank you for response and for keeping your business local.

Nassief Service Team

Sandy Tuttle
Service Advisor
Nassief Auto Group
440-576-1010
service2@nassief.com


Verified Customer
Ashtabula, OH
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Great Service
Very friendly associates. Always tells you what you need and shows you the part that needs to be replaced. No pressure put on you to have the work done.
Donald D M., Service Manager from Nassief Hyundai responded on 04/27/2018

Thank you for your response and keeping your business local.

Nassief Service Team

Don Mitchell
Service Manager
Nassief Auto Group
440-576-1010
service2@nassief.com


Displaying Review 1 - 20 of 240 in total