Overview

Overall Rating 3.95/5Overall Rating 3.95/5Overall Rating 3.95/5rating 3.95rating 3.95

654 Reviews

ReScore Reviews™ (11)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
76% Would Recommend
100% Business Response
Latest Review about 19 hours ago

Reviews


KI
Kini I.
Richmond Hill, NY
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2018 Category: Service
Excellent customer service!
I would like to acknowledge, Marcia. She was very polite, courteous. She is an asset to your organization. Thank you, Marcia!
Tom H., Service Director from Nemet Hyundai responded on 07/22/2018

Thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


Verified Customer
Ozone Park, NY
2011 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2018 Category: Service
Took care of all the issues
I was treated well. My car was fixed in a timely manner. Thanks!
Tom H., Service Director from Nemet Hyundai responded on 07/22/2018

Thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


KC
Kimberly C.
Tampa, FL
2018 Hyundai Tucson
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/18/2018 Category: Service
bad
unprofessional
Tom H., Service Director from Nemet Hyundai responded on 07/19/2018

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


LH
Lorraine H.
NY
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Scheduled appointment.
Courteous, polite, professional, knowledgeable staff (Gwin Brown, Bebe), wait time.
Tom H., Service Director from Nemet Hyundai responded on 07/19/2018

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


AH
Annmarie H.
Rego Park, NY
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Excellent
I want to give high praise to Gwen and Bibi. They were so good to me as they always are.
They both deserve a raise!!!
It's a pleasure bringing my care there when you have such nice people taking care of you.
Tom H., Service Director from Nemet Hyundai responded on 07/18/2018

Thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


MZ
Mico Z.
Jamaica, NY
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Staff
Gwin and Bibi are very good at what they do, excellent customer Service skills , very respectful
Tom H., Service Director from Nemet Hyundai responded on 07/18/2018

Thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


JB
Joseph B.
Jamaica, NY
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Service
The Staffs are friendly and respectful.
my only problem is this.the mechanics don't always tell me the right thing that is wrong with my car so I have to make sure that I knew exactly what the problem is before I takes it to the shop .I am only speaking for my self.respectfully.
Tom H., Service Director from Nemet Hyundai responded on 07/18/2018

Thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


AH
Alan H.
Plainview, NY
2011 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Quick, courteous, great people fair priced
Nemet is just the best place to buy or service your car. The nicest people who give the the best deal and greatest service. I wouldn't go anyplace else.
Tom H., Service Director from Nemet Hyundai responded on 07/18/2018

Thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


JO
John O.
New York, NY
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Very nice people
All my car are though you
Tom H., Service Director from Nemet Hyundai responded on 07/18/2018

Thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


GK
Gloria K.
Maspeth, NY
2016 Hyundai Tucson
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/15/2018 Category: Service
N/A
N/A
Tom H., Service Director from Nemet Hyundai responded on 07/16/2018

i apologize for the issues you had with us and i hope we corrected the issue to your satisfaction

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


JD
John D.
Howard Beach, NY
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
friendly people and fast and efficient service
As usual, my wife & I were very satisfied with service & friendliness of people.
Tom H., Service Director from Nemet Hyundai responded on 07/14/2018

Thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


CN
Cecilia N.
Queens, NY
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Gwin
Gwin is FABULOUS!!! She treats everyone the way she would like to be treated. You can ask her any question and either she'll answer it or go find an answer.
Tom H., Service Director from Nemet Hyundai responded on 07/13/2018

Thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


MP
Malorie P.
New City, NY
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Great service
This is my third time getting my car serviced and like every other time everything went great. All that were involved in helping me did so in a professional and friendly manner.
Tom H., Service Director from Nemet Hyundai responded on 07/09/2018

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


IM
Isaac M.
Queens, NY
2013 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/06/2018 Category: Service
Service.
Maria, the others in the office and the service manager were outstanding.
Tom H., Service Director from Nemet Hyundai responded on 07/09/2018

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


LF
Lee F.
Ozone Park, NY
2013 Hyundai Elantra
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/06/2018 Category: Service
Service was horrible
Made an appointment for 830am and got there at 8am. Recieve service for items I did not want. Was there for almost 4hrs with no explanation to why. When I ask the Clerk she told me the 830am appointment was to see her???? If I would have known that I would have made a 5am appiontment.
Tom H., Service Director from Nemet Hyundai responded on 07/09/2018

im sorry for the issues you had the day you brought your vehicle in.i will be looking at how they are handling the appointments.thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


Verified Customer
Richmond Hill, NY
2017 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/27/2018 Category: Service
Inspection and Oil change service
In and out in about 3 hours. Inspection, oil change and a recall was completed as promised. Very helpful staff.
Tom H., Service Director from Nemet Hyundai responded on 06/27/2018

Thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


MM
Marquette M.
Uniondale, NY
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
everything
need more coupons
Tom H., Service Director from Nemet Hyundai responded on 06/21/2018

Thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


Verified Customer
Jamaica, NY
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Knowledge & efficiency
Knowledge and experience
Tom H., Service Director from Nemet Hyundai responded on 06/20/2018

Thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


CB
Christina B.
Schenectady, NY
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Great Experience
Gwendolyn is great customer service representative. Every time I've serviced my car she always takes care of me. She's very knowledgeable and sweet. Thank you so much!
Tom H., Service Director from Nemet Hyundai responded on 06/20/2018

Thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


KE
Kristina E.
Hollis, NY
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Amazing Service
I noticed a bump in my tire, I called and got through to Sharon and she was able to get me in the morning on Friday to have it taken care of. Juan Alvarado was also helpful in ordering the new tire and making sure I got the best deal possible.
Tom H., Service Director from Nemet Hyundai responded on 06/20/2018

Thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com