Overview

Overall Rating 4.03/5Overall Rating 4.03/5Overall Rating 4.03/5Overall Rating 4.03/5rating 4.03

838 Reviews

ReScore Reviews™ (15)

ReScore
Overall Rating 2.7333353/5Overall Rating 2.7333353/5rating 2.7333353rating 2.7333353rating 2.7333353
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
78% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


Verified Customer
Brooklyn, NY
2015 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/14/2019 Category: Service
Waiting list
Improve the update status for communications for when you leave your vehicle there
Tom H., Service Director from Nemet Hyundai responded on 06/14/2019

thank you for your feedback.i will be looking into your concerns

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


EN
Edward N.
Forest Hills, NY
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2019 Category: Service
Quick Service
Service visit was quick and easy. Everyone is very pleasant.
Tom H., Service Director from Nemet Hyundai responded on 06/10/2019

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


Verified Customer
Queens, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/07/2019 Category: Service
Inspection service
The wait time for this to be completed was more than one hour. I had to ask for a status check only to learn that the car was ready. But, the car was blocked in and it took a while for them to get it out.
Tom H., Service Director from Nemet Hyundai responded on 06/10/2019

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


RO
Ronald O.
Howard Beach, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019 Category: Service
Oil change
Great service!
Tom H., Service Director from Nemet Hyundai responded on 06/10/2019

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


MH
Michelle H.
Saint Albans, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2019 Category: Service
Service gd the people that help you are very polite
Service is awesome
Tom H., Service Director from Nemet Hyundai responded on 05/31/2019

Thank you for your feedback 

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


Verified Customer
Brooklyn, NY
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
.
.
Tom H., Service Director from Nemet Hyundai responded on 05/29/2019

Thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


Verified Customer
Kew Gardens, NY
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2019 Category: Service
No hassle service
Service and Parts department are very reliable and responsive to my concerns.
Tom H., Service Director from Nemet Hyundai responded on 05/28/2019

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


Verified Customer
Howard Beach, NY
2008 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/27/2019 Category: Service
Semi Good Service.
Service advisors have nasty attitudes sometimes. Service is half ass sometimes. Convenient location though. Business hours and days are also convenient. Wait is a little too long for regular maintenance. Online appointments never appear in the system so you are tended to on a first come, first serve basis maybe. Lounge and bathroom suck. Little refreshments for customers watching the same boring channel on tv and dirty, smelly, ugly bathroom.
Tom H., Service Director from Nemet Hyundai responded on 05/28/2019

thank you for your feedback.i will be looking into your issues

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


EM
Ellen M.
Middle Village, NY
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019 Category: Service
great service
nice efficient people. Waiting is always a drag but TV & coffee make it easier.
Tom H., Service Director from Nemet Hyundai responded on 05/28/2019

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


Verified Customer
Rego Park, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Respectful
Respectful and quick service
Tom H., Service Director from Nemet Hyundai responded on 05/28/2019

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


SP
Scott P.
Middle Village, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2019 Category: Service
!@#$%^&*()_+
I bought the car there
Tom H., Service Director from Nemet Hyundai responded on 05/28/2019

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


SA
Shanalika A.
South Richmond Hill, NY
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019 Category: Service
Fast Service
as always fast excellent service
Tom H., Service Director from Nemet Hyundai responded on 05/17/2019

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


Verified Customer
Stewart Manor, NY
2018 Hyundai Kona
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/17/2019 Category: Service
Great service
Will be back
Tom H., Service Director from Nemet Hyundai responded on 05/17/2019

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


JL
Jack L.
Flushing, NY
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
everone was helpful and friendly
very clean and efficient .my first oil change and routine check. i was in and out in 75 min.. thank you
Tom H., Service Director from Nemet Hyundai responded on 05/15/2019

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


CB
Catherine B.
Jamaica, NY
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Service
Excellent service at Nemet
This is my 3rd car from Nemet motors and they have always provided excellent service.
Tom H., Service Director from Nemet Hyundai responded on 05/15/2019

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


AR
Annie R.
Springfield Gardens, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Service
Service is quick and complete
waiting room has donuts and coffee for early birds and is always clean
Tom H., Service Director from Nemet Hyundai responded on 05/15/2019

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


Verified Customer
Forest Hills, NY
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2019 Category: Service
People of Nemet
Professional and efficient service and attention to the customers.
Tom H., Service Director from Nemet Hyundai responded on 05/13/2019

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


AM
Aaron M.
Brooklyn, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2019 Category: Service
Awesome
the service team is fantastic and always provides quality customer service. they are so friendly, kind and amazing.
Tom H., Service Director from Nemet Hyundai responded on 05/13/2019

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


RL
Reginald L.
Brooklyn, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019 Category: Service
5 years using this service center very satisfied.
I keep my car very clean, always get it back after service the same way I bring it in.
Tom H., Service Director from Nemet Hyundai responded on 05/10/2019

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com


JG
James G.
Woodhaven, NY
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019 Category: Service
James Michael Grieco
Great job
Tom H., Service Director from Nemet Hyundai responded on 05/10/2019

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com