ReScore Reviews™ (8)

ReScore
Overall Rating 3.75/5Overall Rating 3.75/5Overall Rating 3.75/5rating 3.75rating 3.75
Original
Overall Rating 2.375/5Overall Rating 2.375/5rating 2.375rating 2.375rating 2.375
75% Would Recommend
100% Business Response
Latest Review 1 day ago
Rachele S. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"courtesy and efficiency"
job done well
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/16/2018 07:57 PM
Tom H., Service Director at Nemet Hyundai responded on 01/17/2018

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Verified Customer on 01/16/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good"
NA
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/16/2018 01:38 PM
Tom H., Service Director at Nemet Hyundai responded on 01/16/2018

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Gloria P. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service "
Excellent and fast service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/08/2018
Service Type: Repair
Review Created: 01/12/2018 03:46 PM
Tom H., Service Director at Nemet Hyundai responded on 01/13/2018

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Verified Customer on 01/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"It would have been better if the waiting room had heat"
Service was excellent but the mechanic didn't put sufficient air in the tires
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 12/30/2017
Service Type: Repair
Review Created: 01/06/2018 12:56 PM
Tom H., Service Director at Nemet Hyundai responded on 01/08/2018

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Rogelio F. on 01/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nemet visit"
Staff are friendly
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 12/27/2017
Service Type: Repair
Review Created: 01/01/2018 02:11 PM
Tom H., Service Director at Nemet Hyundai responded on 01/02/2018

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Karen W. on 12/25/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Customer Service"
Whenever I have to get my vehicle service. My interaction with the young ladies at customer service intake window is always a delight (Marcia, Nicole, & Gwindalyn). Knowing that I have to wait a few hours for my car, they're able to answer my question and provide good feedback. Keep up the good work.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 12/20/2017
Service Type: Repair
Review Created: 12/25/2017 12:10 PM
Tom H., Service Director at Nemet Hyundai responded on 12/26/2017

Thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Ramjuan D. on 12/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Manager and maintenance personnels are very responsive to me."
I have been at this dealership from conseption
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 12/16/2017
Service Type: Maintenance
Review Created: 12/24/2017 03:40 PM
Tom H., Service Director at Nemet Hyundai responded on 12/26/2017

Thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Yaroslav S. on 12/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Service was provided on time, got VIP treatment.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 12/15/2017
Service Type: Repair
Review Created: 12/22/2017 05:31 PM
Tom H., Service Director at Nemet Hyundai responded on 12/26/2017

Thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Verified Customer on 12/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome place"
Great people and great environment
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 12/15/2017
Service Type: Maintenance
Review Created: 12/22/2017 05:28 PM
Tom H., Service Director at Nemet Hyundai responded on 12/26/2017

Thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Jose P. on 12/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent staff"
The best of Nemet service Department is the staff, very friendly and always ready to help.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 12/19/2017
Service Type: Maintenance
Review Created: 12/22/2017 01:59 PM
Tom H., Service Director at Nemet Hyundai responded on 12/26/2017

Thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Verified Customer on 12/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"do not understand the question"
ok
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 12/18/2017
Service Type: Repair
Review Created: 12/21/2017 02:27 PM
Tom H., Service Director at Nemet Hyundai responded on 12/22/2017

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Carlos Z. on 12/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Don't like the waiting room"
The people was friendly
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 12/18/2017
Service Type: Maintenance
Review Created: 12/21/2017 01:33 PM
Tom H., Service Director at Nemet Hyundai responded on 12/22/2017

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Verified Customer on 12/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Visit"
This was a basic visit for my low-mileage auto. I had the State Inspection completed along with an oil change and wiper blade replacements. Work was completed close to the promised time.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 12/14/2017
Service Type: Maintenance
Review Created: 12/19/2017 03:42 PM
Tom H., Service Director at Nemet Hyundai responded on 12/20/2017

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Unique M. on 12/16/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Lack of communication "
Needs better communication
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 12/07/2017
Service Type: Maintenance
Review Created: 12/16/2017 06:00 AM
Tom H., Service Director at Nemet Hyundai responded on 12/18/2017

i apologize for your issues that you had.i will look into your issues

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Verified Customer on 12/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"personal concern given for all services"
good service
Vehicle: 2009 Hyundai Genesis
Category: Service
Service Date: 12/08/2017
Service Type: Maintenance
Review Created: 12/14/2017 11:48 AM
Tom H., Service Director at Nemet Hyundai responded on 12/14/2017

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Phillip F. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great "
The welcome from the workers. A waiting is not long
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 12/09/2017
Service Type: Maintenance
Review Created: 12/12/2017 05:08 PM
Tom H., Service Director at Nemet Hyundai responded on 12/13/2017

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Annie R. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The work was done in a timely manner"
So far, I am very pleased with the friendly service people as well as being satisfied with the work that's done.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 12/08/2017
Service Type: Maintenance
Review Created: 12/12/2017 11:58 AM
Tom H., Service Director at Nemet Hyundai responded on 12/12/2017

THANK YOU FOR YOUR FEEDBACK

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Joseph C. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Dealership"
Everyone at this place were professional and knowledgeable, I would definitely come back.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/20/2017
Service Type: Repair
Review Created: 12/12/2017 07:27 AM
Tom H., Service Director at Nemet Hyundai responded on 12/12/2017

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

Mayra M. on 12/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Gwin (the person that take care of service) very pleasant "
Very courteous people
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 12/06/2017
Service Type: Maintenance
Review Created: 12/11/2017 11:56 AM
Tom H., Service Director at Nemet Hyundai responded on 12/12/2017

thank you for your feedback

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

John L. on 12/11/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Service"
Had an appointment for a replaced item. It took an hour and a half. When I picked up my car, it wasn't totally replaced. I had to bring it back into the shop, then wait 15 minutes behind unmanned cars waiting for service to leave the garage.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 12/06/2017
Service Type: Repair
Review Created: 12/11/2017 10:41 AM
Tom H., Service Director at Nemet Hyundai responded on 12/12/2017

i apologize for your issues during your recent visit. i will be looking to correct this concerns

Thomas Holmes
Service Director
Nemet Hyundai
718-523-5858
tomh@nemet.com

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