Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

180 Reviews

99% Would Recommend
Latest Review about 6 hours ago

Reviews


AB
Anastasia B.
Jefferson, MD
Subaru Forester (Natl)
Verified Customer
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11/02/2018 Category: Service
Spoke with Anastasia's mother. She said the business is the best.
This review was collected via phone interview by Customer Research Inc.

AG
Alan G.
Ellicott City, MD
Nissan NV200
Verified Customer
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10/30/2018 Category: Service
Alan said this business did a good job. They were quick, efficient and the service was hassle free.
This review was collected via phone interview by Customer Research Inc.

MK
Michael K.
Ellicott City, MD
Chevrolet Cobalt
Verified Customer
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10/30/2018 Category: Service
Michael said he was satisfied with the service the business provided. They were quick, and he had no problems.
This review was collected via phone interview by Customer Research Inc.

KK
Ken K.
Ellicott City, MD
Nissan Frontier
Verified Customer
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10/27/2018
My Visit
I trust the crew at Neubauer's to be honest and highly competent.

LK
Larry K.
Ellicott City, MD
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Larry said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

PH
Patrick H.
Ellicott City, MD
Honda Pilot
Verified Customer
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10/23/2018 Category: Service
Patrick said everyone was honest and straightforward about the price.
This review was collected via phone interview by Customer Research Inc.

JK
Jeff K.
Ellicott City, MD
Chevrolet Malibu
Verified Customer
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10/21/2018
Thanks, Matt!
My son came home from college on Thursday night with his check-engine light on. I called Matt first thing in the morning to see if he could fit us in. Despite being two men down, he agreed to at least take a look at the car and let us know what the problem was. He ran the diagnostic right away when we brought the car in, and then told us that he would have the repairs completed by the end of the business day. This is not the first time that Matt has helped us out in a bind. Neubauer's is our go-to repair shop because they are always accommodating, dependable and friendly.

RH
Robert A H.
Ellicott City, MD
Toyota Highlander
Verified Customer
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10/21/2018
Tire Installation and Alignment
Experience was first rate.....pleasant scheduling which is rare today. The visit for the tire installation (tires provided by Tire Rack) and alignment was handled professionally and at a reasonable cost. It was so pleasant dealing with a family owned company which is a so different than the national chains. Highly recommend!

DH
Don H.
Ellicott City, MD
Toyota Camry
Verified Customer
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10/19/2018
Very Efficient Oil Change and Lube
You did your usual great job. I was in and out in 30 minutes. Great!

Also, I was very happy to see Sarah. I hope that she will be back soon.

GC
Gerard C.
Ellicott City, MD
Honda CR-V
Verified Customer
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10/14/2018
Review
Matt and staff did an outstanding job. I thought there was a nail in my tire, but it turned out to just be a stone. There was no waiting to bring my car in, and no charge for my wasting their time. What more could I ask for?

PW
Paul W.
Ellicott City, MD
Acura TL
Verified Customer
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10/14/2018
Tire change and alignment
Had all four tires replaced and an alignment. Neubauer’s works with Tiretracks and this makes the process so easy and seamless.

MW
Matt W.
Ellicott City, MD
Nissan Altima
Verified Customer
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10/12/2018 Category: Service
Matt said that the service at this business is always really good. He recommends them often.
This review was collected via phone interview by Customer Research Inc.

NV
Nick V.
Ellicott City, MD
Jaguar XK
Verified Customer
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10/05/2018
Another service well done
Matt and his crew did a great job on what I asked them to do and fixed other problems that they found while servicing the car

NJ
Natasha J.
Glen Burnie, MD
Volkswagen GTI
Verified Customer
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09/27/2018 Category: Service
Natasha said her overall experience was good.
This review was collected via phone interview by Customer Research Inc.

SC
Stephanie C.
Ellicott City, MD
Honda CR-V
Verified Customer
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09/27/2018 Category: Service
Stephanie said she was very happy with her service. The employees took care of her vehicle.
This review was collected via phone interview by Customer Research Inc.

PM
Patrich M.
Ellicott City, MD
BMW 3 Series
Verified Customer
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09/25/2018
Work done well at a competitive price
Neubauer's is my go-to service destination for my 2002 BMW. They do good work at a fair price. I never second guess their recommendations nor their work. They use quality parts to perform the services. Highly recommend them.

BF
Bill F.
Ellicott City, MD
Chevrolet Pickup
Verified Customer
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09/25/2018 Category: Service
Bill said they are very good. He has gone there before and Jimmy and Matt take good care of him.
This review was collected via phone interview by Customer Research Inc.

AB
Ana B.
Ellicott City, MD
Honda Odyssey
Verified Customer
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09/24/2018
Great Staff
Everyone I deal with in the front office is great. Matt is the one I usually deal with and he gives me the pros and cons of doing the job. He also lets me know if it is something that can wait since we have 5 family cars.

DM
David M.
Ellicott City, MD
Chevrolet Suburban
Verified Customer
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09/19/2018
Expert service of my vintage Alfa Romero Spyder.
They handled my vintage Alfa Romero Spyder with care.

SG
Selvin g.
Randallstown, MD
GMC Savana Special
Verified Customer
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09/14/2018 Category: Service
Spoke with Christina. She said that the place made the visit short and simple, they got the job done and had good prices.
This review was collected via phone interview by Customer Research Inc.