Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

166 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


GH
George H.
Catonsville, MD
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/13/2018
New Tires
I had new tires from TireRack mounted and balanced.
The work was done well and in less time than estimated.

JK
Joe K.
Ellicott City, MD
GMC Sonoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Joe said the employees provided good quality and good communication.
This review was collected via phone interview by Customer Research Inc.

JG
Justin G.
Baltimore, MD
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Justin said the business is great. They got him in without an appointment. He was very pleased with the work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

MM
Michelle M.
Ellicott City, MD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Michelle said it was a long wait but they went above and beyond to fix a problem.
This review was collected via phone interview by Customer Research Inc.

DF
Dan F.
Bethesda, MD
Volkswagen Golf GTI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Dan said the staff were down to earth and helpful. They provided fast service and he was satisfied with no issues.
This review was collected via phone interview by Customer Research Inc.

JC
Jack/Bridgette C.
Ellicott City, MD
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018
Honest and Reliable
Whenever we have a car repair issue, we call Neubauer's to assess the problem. Have always felt that Neubauer's is trustworthy and reliable in their assessment of our car care needs. We have been customers of Neubauer's for over 30 years and, no matter how big or small the repair, Neubauer's honesty and reliability can be counted on to do a great job. Thank you for your honesty, reliability and trustworthiness in the care car business!

Verified Customer
Ellicott City, MD
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018
good service
good service

JR
Joel R.
Catonsville, MD
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Joel said there were no issues with the business. So far everything has been ok.
This review was collected via phone interview by Customer Research Inc.

CU
Carl U.
Ellicott City, MD
Pontiac Firebird
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Carl said this business is the best.
This review was collected via phone interview by Customer Research Inc.

RB
Rich B.
Ellicott City, MD
Subaru WRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Rich said the business did the work right and they were quick.
This review was collected via phone interview by Customer Research Inc.

KK
Keith K.
Catonsville, MD
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Keith said Matt is great. He keeps in touch, and takes care of everything.
This review was collected via phone interview by Customer Research Inc.

BB
Brad B.
Sykesville, MD
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Brad said that the place is easy to work with, he has used them before and the staff is knowledgeable.
This review was collected via phone interview by Customer Research Inc.

JH
Jerome H.
Baltimore, MD
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Jerome said the staff at the business were friendly and very helpful.
This review was collected via phone interview by Customer Research Inc.

LK
Larry K.
Ellicott City, MD
Volkswagen Jetta Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Larry said that he has always had a good experience at the place, they have a great reputation and have been there for years. The location is great and the staff are very nice people.
This review was collected via phone interview by Customer Research Inc.

JB
James B.
Ellicott City, MD
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
James said his experience with the business was great. The staff showed and explained to him everything they did to his vehicle thoroughly. They did good work.
This review was collected via phone interview by Customer Research Inc.

ME
Meghan E.
Ellicott City, MD
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Meghan said that the facility was very accommodating to her needs, backed the warranty and got her in and out quickly.
This review was collected via phone interview by Customer Research Inc.

NM
Nancy M.
Glenwood, MD
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Nancy said she really appreciates the great service that she received.
This review was collected via phone interview by Customer Research Inc.

SL
Sandy L.
Ellicott City, MD
Dodge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Sandy said the employees didn't do anything wrong. They kept in communication. They were flexible and got the work done. Her vehicle had an urgent problem but she needed it back quickly. They did their best to make that happen. They were great. She didn't have any complaints.
This review was collected via phone interview by Customer Research Inc.

LM
Lance M.
Maryland
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Lance said the service was cost-effective, quick, and the staff was efficient.
This review was collected via phone interview by Customer Research Inc.

VK
Vladimar K.
Ellicott City, MD
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Vladimar said he was happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.