I'm very sorry that on a busy Monday morning you were not called right back. However, after you approved a major repair to fix your car which was not running at the time it was towed in on Friday. You then called early Monday morning before my Techs arrived and decided to deline the repair. We advised you that we had to confirm what repairs had already been done. You also spoke to Matt who then was able to explain what repairs had been performed and the tech was in the process of gtg everything back together. When you called again, you again spoke to Matt who informed you the vehicle was ready for pick-up. When you came to pick up the car, Matt was extremely professional at the front counter in explaining the charges for the Diagnostics which was done to determine the cause for the vehicle not running. He also explained the repairs that the tech had already performed on Friday. In additon, your vehicle was towed into our shop not running and even thou you decided to go another route and days later called to declined the repairs your vehicle left our shop running. I'm sorry you will not be retunring and that is your choice but I must say your Review is disappointing to me. My entire staff was professional, honest and went well above in getting things taken care of in a timely manner.
I'm sorry you feel that our pricing was higher then others. I reviewed your invoice and was happy to see that we were able to help you as a walk in that day in need of a battery. I will say our battery prices are cheaper then most. Good quality workmenship is certainly to cheap these days.
Thank you for the 5 Star Review.
Thank you for the 5 Star Review. We appreciate you taking the time to leave us a review. We look forward to seeing you not too soon, but where are here to help when you need us
The shop is very clean, professional, waiting area is extremely clean, offering free WiFi.
I strongly recommend the shop for any auto repair or service.
Thank you for the many years of trusting us in taking care of all your vehicles and even recommending your family to do the same. Thank you for the 5 Star review and kind words. We strive to make sure everyone feels like family as soon as they arrive.
Thank you for the 5 Star Review. Matt is certainly an asset to the company and we are glad that you were not inconvenienced with time.
Thank you for the kind review. I am glad that we are able to take care of your needs even when it comes to your hourse trailer.
So glad we were able to help you out and we are here if you need us in the Future. Thank you for a Nice Review..
Thank you for the Kind review. We understand that you handle all of the major car repairs in the family and it's important that you understand and know what we are recommending and why We look forward to many years together