Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6

1383 Reviews

ReScore Reviews™ (64)

ReScore
Overall Rating 4.5937484/5Overall Rating 4.5937484/5Overall Rating 4.5937484/5Overall Rating 4.5937484/5rating 4.5937484
Original
Overall Rating 2.1875008/5Overall Rating 2.1875008/5rating 2.1875008rating 2.1875008rating 2.1875008
92% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


SS
Stacy S.
Bronx, NY
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2019 Category: Service
Customer service personnel
I will say that although I am having issues with my Hyundai, the customer service personnel especially John Arias and Lisa have taken very good care of their customers, always pleasant and polite and making a stressful situation a little lighter. Thanks guys!!
JOHN A. from New Rochelle Hyundai responded on 06/15/2019

Thanks for your feedback!


MH
Marcus H.
Mount Vernon, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Service
Great service and communication was excellent
JOHN A. from New Rochelle Hyundai responded on 06/14/2019

Thanks for your feedback!


YR
Yvette R.
New York, NY
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Easy to find.
Since the closing of the Hyundai service center in Harlem, I was able to get a quick appointment at the new Rochelle site. It was a quick drive up the highway and easy to find. I was very pleased with the detailed service.
Also and more importantly the customer service was top notch.
JOHN A. from New Rochelle Hyundai responded on 06/12/2019

Thanks for your feedback!


Verified Customer
Bronx, NY
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Friendly service people
Came in for an oil change as usual got me in and out relatively quickly.
JOHN A. from New Rochelle Hyundai responded on 06/12/2019

Thanks for your feedback!


Verified Customer
Mamaroneck, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2019 Category: Service
answer all questions resolve any problems
the best dealership iv"e ever dealt with
JOHN A. from New Rochelle Hyundai responded on 06/10/2019

Thanks for your feedback!


CR
Chambria R.
Mount Vernon, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/08/2019 Category: Service
Good service
I needed a new passenger side mirror. I ordered one from Hyundai and then had them install it. I dropped it off in the morning and it was fixed before 3pm. I was very happy with the timely manner in which they fixed my mirrow.
JOHN A. from New Rochelle Hyundai responded on 06/10/2019

Thanks for your feedback!


YR
Yvette R.
New Rochelle, NY
2010 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019 Category: Service
Excellent
Good customer service
JOHN A. from New Rochelle Hyundai responded on 06/10/2019

Thanks for your feedback!


Verified Customer
Bronx, NY
2011 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019 Category: Service
Great job!
The service was very prompt. Everything was done on time.
JOHN A. from New Rochelle Hyundai responded on 06/10/2019

Thanks for the five stars!awesome


Verified Customer
Bronx, NY
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
A+ Customer Service
Overall experience was great. Brought both of my autos in to be inspected within a week of each other and was treated well. John Arias always takes care of me and never disappoints. John is a standup honest guy who goes the extra mile to assist me and is very courteous ALWAYS. Great asset to have for that dealership as he is the reason I continue coming back to Hyundai of New Rochelle
JOHN A. from New Rochelle Hyundai responded on 06/06/2019

Thanks for the five stars see you next time 


RC
Robert C.
New York, NY
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Solid Dealership
John Arias and team are great.
JOHN A. from New Rochelle Hyundai responded on 06/06/2019

Thanks for your feedback!


RL
Renee L.
New Rochelle, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Great Service, Great Selection - Mark
Mark gave us great service. Very knowledgeable and helpful.
JOHN A. from New Rochelle Hyundai responded on 06/06/2019

Thanks for your feedback!


KK
Kreshonna K.
New York
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
My experience at New Rochelle Hyundai
My experience was so pleasant! The service was great, my car was serviced in time and I really felt like my needs were listened and catered to.
JOHN A. from New Rochelle Hyundai responded on 06/06/2019

Thanks for your feedback!


Verified Customer
Bronx, NY
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2019 Category: Service
Amazing place, wonderful customer service.
John and his team do amazing stuff.
I’m a very happy Hyundai customer because of them.
JOHN A. from New Rochelle Hyundai responded on 06/07/2019

Thanks for the five stars! see on your next sercvice 


JM
Jesse M.
Bronx, NY
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2019 Category: Service
Fast and Friendly
Just brought it in for a routine check and they couldnt be nicer. I will always bring my car there.
JOHN A. from New Rochelle Hyundai responded on 06/04/2019

Thanks for your feedback!


KQ
Kaylene Q.
Dobbs Ferry, NY
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2019 Category: Service
Great service
Great and friendly service as usual!
JOHN A. from New Rochelle Hyundai responded on 05/30/2019

Thank you so much for the five stars...


Verified Customer
Bronx, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
My Hyuandai experience
Great experience at Hyuandai service center. They treat each customer with care and respect.
JOHN A. from New Rochelle Hyundai responded on 05/29/2019

Thanks for your feedback!


FD
Frances D.
Eastchester, NY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Hyundai cars are very nice and run well.
Hyundai has been good to me the past 2 leased vehicles. I only wish they would of done better with a deal for another Tuscon. I do love that SUV. The Sonata is nice but sits too low. I miss my Tuscon. But in 2 years if they don't give me a good deal I am afraid I will have to look for another brand of vehicle.
JOHN A. from New Rochelle Hyundai responded on 05/29/2019

Thanks for the five starts thank you so much,you will get a good deal when the time comes 


BW
Basil W.
Bronx, NY
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Very Attentive
I’m given an estimated time for my service and when other things pop up that require my approval I’m connected.
JOHN A. from New Rochelle Hyundai responded on 05/28/2019

Thank you so much for your review, see you next time thanks again for servicing with us


SS
Stephanie S.
Bronx, NY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2019 Category: Service
The staff and the managerial staff that hires these individuals
John Aris ..in service is the best. Always a smile ..goes beyond to make sure your service experience goes well ..More of his kind is needed. Mark In sales also professional ..helpful ..also goes beyond to make all sales go smoothly.
JOHN A. from New Rochelle Hyundai responded on 05/28/2019

Thanks for your coments, your feedback is important to us see you soon 


EL
Evander L.
Bronx, NY
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2019 Category: Service
Green means go.
Needed service on my Santa Fe Sport. Had leakage in the car. Brought the car in. Problem was fixed. (So far, so good.) Again I expect great service & that's what i get. LIsa, i can't thank you enough ! You are professional yet friendly still after all this time i've been coming in speaks volumes ! Keep up the good work!!
JOHN A. from New Rochelle Hyundai responded on 05/28/2019

Thanks you so much for your words really appreciate your serving with us