New Rochelle Hyundai

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914-654-8300
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Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6

(1,621 Reviews)
5 star
75%
4 star
13%
3 star
4%
2 star
1%
1 star
3%

ReScore Reviews™ (67)

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
93% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews

GB
Gloria B.
Bronx, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2020 Category: Service
Not a long waiting period
Service is good they attend to the needs of their customers
Recommended
AK
Albert K.
Mount Vernon, NY
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2020 Category: Service
Worker friendly and quick service.
I will certainly come back for my next service. I will definitely recommend New Rochelle Hyundai to friends.
Recommended
PW
Paul W.
Bronx, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/29/2020
Tried to get info
This morning I was in a text chat with Sherry Parker trying to inquire info she text me Good Morning etc.. and asked how can she help , I responded back what I was interested in she never got back to me ,I then tried calling I was disconnected, some way to do business I will not deal with this dealership I recommend u do as well unsatisfied customer..
LR
LYNN R. from New Rochelle Hyundai responded on 06/29/2020

Mr.Ware,

   Please call me at 917-440-5916. I will be more then happy to help you.

Lynn
Service Manager

MR
Michael R., VP from New Rochelle Hyundai responded on 06/30/2020

Paul, I am sorry that you had such a tough time reaching our team.  Please feel free to reach out to me anytime, call or text me at 516-500-8583.

Apologies again, 

Verified Customer
New York, NY
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/27/2020 Category: Service
no mask
I was there for a regular service maintenance on my Hyundai car and I saw the a lot people (Hyundai employees) WITHOUT mask (COVID 19) !
Recommended
Verified Customer
Port Washington, NY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2020 Category: Service
Great Service
Always have a great time with everyone at New Rochelle Hyundai, you won't be disappointed!
Recommended
FB
Fabian B.
White Plains, NY
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2020 Category: Service
Service agent was friendly and helpful. and my car was returned to me withing the promised period.
Agents are very incline to accommodate to my service request.

Thank You.
Recommended
BP
Bruce P.
Bronx, NY
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2020 Category: Service
good service
great friendly staff
Recommended
MS
Mariano S.
Maspeth, NY
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2020 Category: Service
Excelente
Excelente atención
Recommended
AR
Antonio R.
Bronx, NY
2010 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2020 Category: Service
Fast Professional Service
Did not have to wait long and car was serviced well.
Recommended
TB
Troy B.
Mount Vernon, NY
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2020 Category: Service
Love my Santa Fe
This is my 2nd vehicle and I am very glad I choose a Hyundai.
I drive five hundred miles a week and most pleased with fuel economy! Other HYUNDAI owners i question before sold me on Hyundai.
Recommended
Verified Customer
Bronx, NY
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2020 Category: Service
The staff.
The staff is always every helpful.
Recommended
SM
Shereen M.
Bronx, NY
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2020 Category: Service
Friendly
Awesome service
Recommended
Verified Customer
Bronx, NY
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2020 Category: Service
Fast and Friendly Service
Lynn was Awesome will definitely keep going back to Hyundai of New Rochelle for all my services.
Recommended
DS
Dwight S.
Bronx, NY
2019 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2020 Category: Service
Service
The service staff was attentive & professional..
Recommended
AC
Annamaria C.
Bronx, NY
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2020 Category: Service
very professional
great customer service #1
Recommended