Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6

1389 Reviews

ReScore Reviews™ (65)

ReScore
Overall Rating 4.5846162/5Overall Rating 4.5846162/5Overall Rating 4.5846162/5Overall Rating 4.5846162/5rating 4.5846162
Original
Overall Rating 2.1692308/5Overall Rating 2.1692308/5rating 2.1692308rating 2.1692308rating 2.1692308
92% Would Recommend
100% Business Response
Latest Review about 4 hours ago

Reviews


Verified Customer
New Rochelle, NY
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
The call check
The gentlemen who helped me was very nice and honest with all.

MN
Miguel N.
Mount Vernon, NY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Miguel n s
Muy buen servicio

RF
Rafael F.
Queens, NY
2017 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/24/2019 Category: Service
I KNOW YOU DID THE BETTER FOR THE CUSTOMER
Really I chance my ratting just for jhonn..you having 6 ot more people speak spanish in sell..just one in service (jhonn)

Overall Rating 1/5rating 1rating 1rating 1rating 1
06/24/2019 Category: Service
So bad service
I need comeback to the dealer for Fix IT the starte problems in my car
JOHN A. from New Rochelle Hyundai responded on 06/24/2019

thanks for your feed back! I will be in touch soon 


ES
Edward S.
Bronx, NY
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
John the manager trustworthy
Overall the best in area

JB
Jermaine B.
Bronx, NY
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Review
Prompt service, great customer service.

SP
Samahir P.
New Rochelle, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Happy day
I appreciate the service, the crew is very kind and proactive
JOHN A. from New Rochelle Hyundai responded on 06/18/2019

Thank you so much for your feddback!


SS
Stacy S.
Bronx, NY
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2019 Category: Service
Customer service personnel
I will say that although I am having issues with my Hyundai, the customer service personnel especially John Arias and Lisa have taken very good care of their customers, always pleasant and polite and making a stressful situation a little lighter. Thanks guys!!
JOHN A. from New Rochelle Hyundai responded on 06/15/2019

Thanks for your feedback!


MH
Marcus H.
Mount Vernon, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Service
Great service and communication was excellent
JOHN A. from New Rochelle Hyundai responded on 06/14/2019

Thanks for your feedback!


YR
Yvette R.
New York, NY
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Easy to find.
Since the closing of the Hyundai service center in Harlem, I was able to get a quick appointment at the new Rochelle site. It was a quick drive up the highway and easy to find. I was very pleased with the detailed service.
Also and more importantly the customer service was top notch.
JOHN A. from New Rochelle Hyundai responded on 06/12/2019

Thanks for your feedback!


Verified Customer
Bronx, NY
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Friendly service people
Came in for an oil change as usual got me in and out relatively quickly.
JOHN A. from New Rochelle Hyundai responded on 06/12/2019

Thanks for your feedback!


Verified Customer
Mamaroneck, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2019 Category: Service
answer all questions resolve any problems
the best dealership iv"e ever dealt with
JOHN A. from New Rochelle Hyundai responded on 06/10/2019

Thanks for your feedback!


CR
Chambria R.
Mount Vernon, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/08/2019 Category: Service
Good service
I needed a new passenger side mirror. I ordered one from Hyundai and then had them install it. I dropped it off in the morning and it was fixed before 3pm. I was very happy with the timely manner in which they fixed my mirrow.
JOHN A. from New Rochelle Hyundai responded on 06/10/2019

Thanks for your feedback!


YR
Yvette R.
New Rochelle, NY
2010 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019 Category: Service
Excellent
Good customer service
JOHN A. from New Rochelle Hyundai responded on 06/10/2019

Thanks for your feedback!


Verified Customer
Bronx, NY
2011 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019 Category: Service
Great job!
The service was very prompt. Everything was done on time.
JOHN A. from New Rochelle Hyundai responded on 06/10/2019

Thanks for the five stars!awesome


Verified Customer
Bronx, NY
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
A+ Customer Service
Overall experience was great. Brought both of my autos in to be inspected within a week of each other and was treated well. John Arias always takes care of me and never disappoints. John is a standup honest guy who goes the extra mile to assist me and is very courteous ALWAYS. Great asset to have for that dealership as he is the reason I continue coming back to Hyundai of New Rochelle
JOHN A. from New Rochelle Hyundai responded on 06/06/2019

Thanks for the five stars see you next time 


RC
Robert C.
New York, NY
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Solid Dealership
John Arias and team are great.
JOHN A. from New Rochelle Hyundai responded on 06/06/2019

Thanks for your feedback!


RL
Renee L.
New Rochelle, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Great Service, Great Selection - Mark
Mark gave us great service. Very knowledgeable and helpful.
JOHN A. from New Rochelle Hyundai responded on 06/06/2019

Thanks for your feedback!


KK
Kreshonna K.
New York
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
My experience at New Rochelle Hyundai
My experience was so pleasant! The service was great, my car was serviced in time and I really felt like my needs were listened and catered to.
JOHN A. from New Rochelle Hyundai responded on 06/06/2019

Thanks for your feedback!


Verified Customer
Bronx, NY
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2019 Category: Service
Amazing place, wonderful customer service.
John and his team do amazing stuff.
I’m a very happy Hyundai customer because of them.
JOHN A. from New Rochelle Hyundai responded on 06/07/2019

Thanks for the five stars! see on your next sercvice 


JM
Jesse M.
Bronx, NY
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2019 Category: Service
Fast and Friendly
Just brought it in for a routine check and they couldnt be nicer. I will always bring my car there.
JOHN A. from New Rochelle Hyundai responded on 06/04/2019

Thanks for your feedback!