Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

214 Reviews

100% Would Recommend
81% Business Response
Latest Review 16 days ago

Reviews


PD
Paul D.
Newtown, CT
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Paul said Doug does good work for a fair price.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Newtown, CT
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018
Our cars are always in good hands with Newtown Automotive Diagnostics. Highly recommended
Our experiences with Newtown Automotive has always been excellent. They care about our cars as if it were their own. Trustworthy, honest and quick delivery. Highly recommended!.

SP
Sean P.
Connecticut
Oldsmobile Cutlass Ciera
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Sean said they do very good work, the problem is solved and he's happy. It's a very good business.
This review was collected via phone interview by Customer Research Inc.

TC
Tom C.
Connecticut
Saturn Ion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Tom said the staff did good work.
This review was collected via phone interview by Customer Research Inc.

MB
Mitch B.
Monroe, CT
Chevrolet HHR
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018
Great and Honest Work
Doug is asking ther must honest, and reliable people that I know. The only thing that exceeds his exceptional mechanical expertise is his unshakable integrity. I would never go anywhere else.

MK
Margaret K.
Newtown, CT
Chevrolet Suburban
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018
Place to go in Newtown!!
Great family owned business! Reasonably priced and excellent customer service. You will not be disappointed.

SS
Sal S.
Connecticut
Jeep Wrangler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
Sal said he received good service from this business. Everything works great.
This review was collected via phone interview by Customer Research Inc.

DF
Dave F.
Newtown, CT
Ford Police Interceptor
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018 Category: Service
Spoke with Carol. She said the staff did a great job.
This review was collected via phone interview by Customer Research Inc.

GM
George M.
Newtown, CT
Chevrolet Equinox
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2018 Category: Service
George said the business accommodated him with scheduling, on short notice. They explained the work they had done.
This review was collected via phone interview by Customer Research Inc.

KM
Kelley M.
Newtown, CT
Subaru Outback (Natl)
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2018
Favorite shop
Doug is knowledgeable and friendly. Jobs done right the first time

SM
Susan M.
Easton, CT
Mercury Grand Marquis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2018
Susan M.
Very satisfied with the work that was done on my car. Very fair and honest.
Doug M., OWNER from Newtown Automotive Diagnostics LLC responded on 01/18/2018

Thank you!!!

Douglas Monaghan
Owner
203-270-4622

SL
Steve L.
Newtown, CT
Oldsmobile Intrigue
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2018 Category: Service
Steve said the business always fixes the problem.
This review was collected via phone interview by Customer Research Inc.
Doug M., OWNER from Newtown Automotive Diagnostics LLC responded on 01/18/2018

Thank you Steve for being such a good customer!

Douglas Monaghan
Owner
203-270-4622

KM
Kelley M.
Newtown, CT
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2017
Always the best
Consistenty awesome!
Doug M., OWNER from Newtown Automotive Diagnostics LLC responded on 01/18/2018

Thank you for being a great customer!

Douglas Monaghan
Owner
203-270-4622

GM
Gary M.
Bethel, CT
Chevrolet Tahoe
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/15/2017 Category: Service
Gary said the guy that helped him is all right.
This review was collected via phone interview by Customer Research Inc.
Doug M., OWNER from Newtown Automotive Diagnostics LLC responded on 01/18/2018

Thank you Gary!

Douglas Monaghan
Owner
203-270-4622

KM
Kelley M.
Newtown, CT
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2017
Best shop around
Great service and prices, best around.
Doug M., OWNER from Newtown Automotive Diagnostics LLC responded on 11/28/2017

Thanks for being such a good customer!!

Douglas Monaghan
Owner
203-270-4622

WC
Walter C.
Newtown, CT
Chevrolet Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2017 Category: Service
Walter said the experience was very good. The mechanic is excellent and he took good care of him. He appreciates it.
This review was collected via phone interview by Customer Research Inc.
Doug M., OWNER from Newtown Automotive Diagnostics LLC responded on 11/21/2017

Thank you Walter!!! 

Douglas Monaghan
Owner
203-270-4622

CH
Clare H.
Newtown, CT
Ford Police Interceptor
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2017 Category: Service
Clare said the service is very good. The business did what she had asked for a reasonable price and the work was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Doug M., OWNER from Newtown Automotive Diagnostics LLC responded on 11/21/2017

Thank you Clare for trusting us with your baby!!!!

Douglas Monaghan
Owner
203-270-4622

DC
Donna C.
Newtown, CT
Nissan Rogue
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2017 Category: Service
Donna said this business was good.
This review was collected via phone interview by Customer Research Inc.
Doug M., OWNER from Newtown Automotive Diagnostics LLC responded on 11/21/2017

Thank you Donna, let us know if you need our services in the future!!

Douglas Monaghan
Owner
203-270-4622

SL
Steve L.
Newtown, CT
Jeep Wrangler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2017 Category: Service
Steve said this business was friendly and quick.
This review was collected via phone interview by Customer Research Inc.
Doug M., OWNER from Newtown Automotive Diagnostics LLC responded on 11/21/2017

Thank you Steve and family for being such good customers!

Douglas Monaghan
Owner
203-270-4622

MK
Margaret K.
Newtown, CT
Acura MDX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2017
Excellent service
I love doing business locally whenever I can. It's a no brainer when it comes to Newtown Automotive! Great service, friendly atmosphere and fair prices. I will definitely use them again .
Doug M., OWNER from Newtown Automotive Diagnostics LLC responded on 11/21/2017

Thank you Margaret for the nice review!

Douglas Monaghan
Owner
203-270-4622

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