Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

444 Reviews

99% Would Recommend
Latest Review 2 months ago

Reviews


MT
Marv T.
South Dakota
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/15/2016
Marvin said the business is good but not perfect.
This review was collected via phone interview by Customer Research Inc.

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Bruce
South Dakota
Verified Customer
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06/14/2016
Jason said he was very satisfied with this business.
This review was collected via phone interview by Customer Research Inc.

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Dennis N.
South Dakota
Verified Customer
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06/14/2016
Katie said the business is efficient and the parts are good but not perfect.
This review was collected via phone interview by Customer Research Inc.

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Don J.
South Dakota
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2016
Don said he was satisfied with his experience. He only uses this vendor.
This review was collected via phone interview by Customer Research Inc.

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Kelly J.
South Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2016
Ted said this business has always been good to work with.
This review was collected via phone interview by Customer Research Inc.

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Todd
South Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2016
Todd said he always had good parts from the business and he had no issues. He also said he uses no other vendors.
This review was collected via phone interview by Customer Research Inc.

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Megan
South Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2016
Megan said she does purchase parts from anyone else.
This review was collected via phone interview by Customer Research Inc.

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Dean
South Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2016
Tyler said this vendor has friendly people. They're good to work with and they have good quality parts. He had no additional comments on other vendors.
This review was collected via phone interview by Customer Research Inc.

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Brett S.
Sioux Falls, SD
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/26/2016
Do not sell your car there. Ever !!!!!!!!!
This place just wants to make money off your ass
Shannon N. from Nordstrom's Automotive responded on 04/27/2016

Thank you for your feedback. Not every vehicle matches our parts needs and requests. If there is not a large demand for us to use parts from the vehicle and it is looked upon as more of a commodity, it comes with the responsibility to process the vehicle
in an environmentally correct manner. This analyses combined with the current poor scrap market can lead to some low numbers on non-demand parts cars at our facility. We hope you can find an opportunity that matches your expectations. We buy thousands of vehicles per year from many sources and some are needed worse than others, I am sorry, we are a for profit business that supports 75 families and that requires us to be responsible with each decision.  Please try us again. Thank you.


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Luke S.
South Dakota
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/03/2016
Luke said he rated his experience a 4 because 99 percent of the time the service and parts are good. He only uses Nordstrom's Automotive.
This review was collected via phone interview by Customer Research Inc.

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Rob G.
South Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2016
Rob said he has been happy working with this business.
This review was collected via phone interview by Customer Research Inc.

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Nick L.
South Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2016
Nick said he is satisfied with the service. Nordstrom's Automotive is his primary vendor.
This review was collected via phone interview by Customer Research Inc.

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Jason
South Dakota
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/02/2016
Jason said he receives lots of parts that are damaged from this business.
This review was collected via phone interview by Customer Research Inc.
Shannon N. from Nordstrom's Automotive responded on 03/03/2016

We will work with a facility on damaged parts, to let them use their expertise to decide on the best repair and if it makes sense for them. Sometimes what we think is minor, is a problem, and what we think is minor is a larger problem for them. We have talked with Jason since and we are on the same page, showed up funny with the review. Great repair facility!


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Ali H.
South Dakota
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/02/2016
Kater said he only has one vendor at this time. He thinks this business is doing an excellent job and he really appreciates all of their help. He chose not to comment on the parts purchased.
This review was collected via phone interview by Customer Research Inc.

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John
South Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2016
John said this business gets him the parts, when he needs them.
This review was collected via phone interview by Customer Research Inc.

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Mike
South Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2016
Brian said he gets excellent service.
This review was collected via phone interview by Customer Research Inc.

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Chad
South Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2016
Chris said the service is great. Nordstrom's Automotive is his primary vendor.
This review was collected via phone interview by Customer Research Inc.

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Ron P.
South Dakota
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/02/2016
Ron said the overall recycled parts purchase experience is due to it is time consuming when he calls the vendor.
This review was collected via phone interview by Customer Research Inc.

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Jeremy A.
South Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2016
Amy said everything is fine just like she needs it. She only uses this vendor.
This review was collected via phone interview by Customer Research Inc.

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Chad
South Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2016
Chad said they do a good job. Nordstrom's Automotive is his primary vendor.
This review was collected via phone interview by Customer Research Inc.