Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

949 Reviews

99% Would Recommend
Latest Review 6 months ago

Reviews


NG
Noah G.
Lincoln, NE
Honda Accord Sdn
Verified Customer
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10/06/2018 Category: Service
Noah said the employees were easy to work with. They provided good service.
This review was collected via phone interview by Customer Research Inc.

JM
Jeanne M.
Lincoln, NE
Buick Enclave
Verified Customer
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10/04/2018
Amazing service - like a small town service station!
Norm's is like having an uncle in the business. Friendly, trustworthy, dependable. A jewel in the center of Lincoln!

TS
Torrey S.
Nebraska
Oldsmobile Intrigue
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/03/2018 Category: Service
Torrey said the business was very friendly and helpful and timely.
This review was collected via phone interview by Customer Research Inc.

CH
Cynthia H.
Lincoln, NE
Jeep Grand Cherokee
Verified Customer
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10/01/2018
Norms Car Care
You just cannot go wrong with an honest and reliable place. Appts. are on time and coffees always on.

PB
Phillip B.
Lincoln, NE
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Phillip said the technicians are really polite, friendly and quick. This business has a down to earth atmosphere.
This review was collected via phone interview by Customer Research Inc.

SR
Steve R.
Lincoln, NE
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Steve said the business does good, quick work. Customer service is very courteous and he appreciates that.
This review was collected via phone interview by Customer Research Inc.

AT
Ardith T.
Lincoln, NE
Dodge Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Ardith said that the staff at this business treat her very well. She would recommend them.
This review was collected via phone interview by Customer Research Inc.

TL
Tanya L.
Nebraska
Ford Taurus
Verified Customer
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09/20/2018 Category: Service
Tanya said they went beyond what was needed and are a great facility.
This review was collected via phone interview by Customer Research Inc.

PS
Peter S.
Lincoln, NE
Mazda B2500
Verified Customer
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09/19/2018 Category: Service
Peter said he always gets good service. They are good at scheduling and informative.
This review was collected via phone interview by Customer Research Inc.

DC
Damian C.
Lincoln, NE
Saturn Ion
Verified Customer
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09/18/2018 Category: Service
Spoke with Miranda. She said the employees were very friendly. They provided efficient service. They completed the service very quickly.
This review was collected via phone interview by Customer Research Inc.

CB
Carol B.
Lincoln, NE
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Carol said the facility provided good service.
This review was collected via phone interview by Customer Research Inc.

CZ
Cindy Z.
Lincoln, NE
Chevrolet Equinox
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/12/2018
Drop off and pick up
Glad I am able to drop off on my way to work and pick up when work is over.

MU
Morgan U.
Nebraska
Honda Civic Coupe
Verified Customer
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09/12/2018 Category: Service
Morgan said everything was fine.
This review was collected via phone interview by Customer Research Inc.

MB
Megan B.
Lincoln, NE
Toyota Venza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Spoke with Josh. He said the business provided same day service. They got the vehicle in and got it back quickly.
This review was collected via phone interview by Customer Research Inc.

DV
Deb V.
Denton, NE
Subaru Impreza Sedan
Verified Customer
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09/10/2018
Very friendly staff!
I would highly recommend Norm's Car Care to everyone! They provide excellent service and communication at all times!!!

SB
Sheila B.
Lincoln, NE
Chevrolet Malibu
Verified Customer
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09/09/2018
Super amazing - as always
Oil change and tire patch, awesome service as always. Thank you!

KQ
Kim Q.
Lincoln, NE
Toyota Camry
Verified Customer
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09/07/2018
Great Service...as always!
When my brakes had suddenly locked up, I contacted Norm's. I needed to know what was wrong and, being on a strict budget, the cost before repair. They worked with my schedule to get it in, then not only checked it and called me with the problem & price quote, but repaired it the same day and for less than quoted! When I needed a ride to pick it up, they brought car to me! Great customer service. I have always been able to depend on them to find the problem, fix at a reasonable price, and great customer service.

MM
Matt M.
Albion, NE
Chevrolet Silverado 1500
Verified Customer
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09/07/2018 Category: Service
Matt said the service the staff provided was quick. They got him in for service in a reasonable amount of time. His vehicle is running great. They were hospitable and nice.
This review was collected via phone interview by Customer Research Inc.

LB
Lori B.
Lincoln, NE
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09/04/2018
Excellent service for years and years now!
Ian and the crew do excellent work. They have kept every one of our vehicles in top running condition for more than a decade now. I especially appreciate the mechanics' knowledge and efforts to keep the cost to a minimum. It's great to have such a dependable resource!

TH
Tim H.
Nebraska
Volkswagen Passat
Verified Customer
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08/15/2018 Category: Service
Tim said the mechanic was very kind caring and the work turned out great.
This review was collected via phone interview by Customer Research Inc.