Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

949 Reviews

99% Would Recommend
Latest Review 7 months ago

Reviews


RP
Robbi P.
Chevrolet Astro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2013 Category: Service
Robbi said they were very helpful. She received a lot of follow up calls. She said they stayed with it until her vehicle was fixed.
This review was collected via phone interview by Customer Research Inc.

JN
Juan N.
Lincoln, NE
Mercury Grand Marquis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/09/2013
Service is courteous and prompt.
The service I received was what I'd hoped for. They didn't attempt to sell me services I didn't need and they know the history of my vehicle. The experience was a possitive one. Thank you.

MJ
Marge J.
Oldsmobile Ninety-Eight
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2013
Car Maintenance
Confidence, friendliness, information before doing repairs.

KI
Kathleen I.
Lincoln, NE
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2013
Speedy service
Thanks for getting us in for an oil change so quickly, and then doing it so quickly! I was on my way in no time! We appreciate the friendly, personal service at Norm's.

JS
Jean S.
Chevrolet Celebrity
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2013 Category: Service
Jean said she really appreciates how well the business takes care of the vehicle. They are courteous and very helpful.
This review was collected via phone interview by Customer Research Inc.

JN
James N.
Lincoln, NE
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2013 Category: Service
James said he has been going to this business for 20 years and the service is always good.
This review was collected via phone interview by Customer Research Inc.

DI
David I.
Lincoln, NE
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2013 Category: Service
David said they did a great job.
This review was collected via phone interview by Customer Research Inc.

MB
Marguerite B.
Lincoln, NE
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2013 Category: Service
Marguerite said she was satisfied and happy with the service. The business is accommodating and she is always pleased. Everything was fine.
This review was collected via phone interview by Customer Research Inc.

CH
Carol H.
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2013 Category: Service
Carol said everyone was very polite and she plans to return to this business for service in the future.
This review was collected via phone interview by Customer Research Inc.

AG
Ashley G.
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2013 Category: Service
Ashley said she really likes them.
This review was collected via phone interview by Customer Research Inc.

AA
Angie A.
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2013
outstanding customer service!!!
Norm's Car care treats me like family!

BA
Bert A.
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2013 Category: Service
Spoke with Janet. She said the business does a good job and they are quick.
This review was collected via phone interview by Customer Research Inc.

MC
Monica C.
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2013
5
Very trustworthy and honest with customer. Always ready ro help me in any way to fix my car

MH
Melanie H.
Buick Park Avenue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2013
friendly service
Am always able to get my vehicle in on short notice & they do a wonderful job!

GO
Gary O.
Eagle, NE
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2013
excellent friendly knowledgeable staff
efficient,thorough staff. great mecnhanics and people

PS
Patricia S.
Lincoln, NE
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2013
New tires
I had to replace a tire. They were very honest and swiftly took care of the problem.

BS
Ben S.
Lincoln, NE
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2013 Category: Service
Ben said he has used the business for two years and they have always been honest. The business is helpful and trustworthy.
This review was collected via phone interview by Customer Research Inc.

FR
Frank R.
Lincoln, NE
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2013
Great Service-Nice Employees
Nice employees,Great Service,Cares about customer!

SK
Sheryl K.
Lincoln, NE
Ford Five Hundred
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2013 Category: Service
Sheryl said they are fair and reasonable. They do a good job.
This review was collected via phone interview by Customer Research Inc.

HP
Howard P.
Toyota 4Runner
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/24/2013 Category: Service
Spoke with Ron. He said nobody is perfect, but he was satisfied.
This review was collected via phone interview by Customer Research Inc.