Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

949 Reviews

99% Would Recommend
Latest Review 6 months ago

Reviews


SB
Sheila B.
Lincoln, NE
Chevrolet Malibu
Verified Customer
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02/10/2018
New tires and oil change
Always prompt, courteous service no matter how many times you ask the same question. Thanks for everything!

BB
Bridgette B.
Lincoln, NE
Honda Accord Sdn
Verified Customer
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02/10/2018
Pick up and drop off is great feature!
Fast work, good prices. Can also get my knives sharpened there!

WL
William L.
Lincoln, NE
Ford Taurus
Verified Customer
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02/09/2018
service
in and out

BJ
Brad J.
Lincoln, NE
Nissan Maxima
Verified Customer
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02/08/2018
friendly, personable, patient
Time and time again, Ian and the staff take great care of my family's vehicles. They're responsive and keep their word.

DR
Danielle R.
Lincoln, NE
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2018 Category: Service
Danielle said the staff is honest, provided good service, and worked in a timely manner.
This review was collected via phone interview by Customer Research Inc.

MJ
Marge J.
Lincoln, NE
Mitsubishi Galant
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2018 Category: Service
Marge said she has been using the business for 25 years.
This review was collected via phone interview by Customer Research Inc.

MR
Melissa R.
Lincoln, NE
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2018 Category: Service
Melissa said this business listens to her. If Ian thinks he can do the work, she will let him.
This review was collected via phone interview by Customer Research Inc.

SC
Steven C.
Lincoln, NE
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2018 Category: Service
Steven said the staff did everything he wanted. They did it well and did it fast.
This review was collected via phone interview by Customer Research Inc.

JH
Jennifer H.
Lincoln, NE
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2018 Category: Service
Jennifer said the employees did an amazing job. They were able to get her vehicle done at a lesser price, and the service was fast.
This review was collected via phone interview by Customer Research Inc.

TH
Travis H.
Lincoln, NE
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2018 Category: Service
Travis said the employees went the extra mile to find out what the problem was on his vehicle and were able to fix the problem.
This review was collected via phone interview by Customer Research Inc.

GC
Garret C.
Lincoln, NE
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/02/2018 Category: Service
Garrett said even though the outcome of his visit to the business was not what he wanted, he would recommend it.
This review was collected via phone interview by Customer Research Inc.

JH
Jennifer H.
Lincoln, NE
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02/01/2018
Amazing
These guys were great. They fixed my truck for thousands less than what I was quoted by Honda of Lincoln. Not only that but it was fixed the same day. They have great customer service, friendly, and even gave me ride home when I dropped my truck off. I will be going to them from now on for all my car needs and will be recommending them to others.

DW
Deb W.
Lincoln, NE
Toyota Yaris
Verified Customer
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01/29/2018
They go the extra mile
I had a stubborn issue that was hard to repair. It required repeat visits. Each time Ian and the techs were so helpful. In the end the fix was better than I had anticipated with a very reasonable fee for services and minimal parts. I won’t take my car anywhere else. They are truly s family business with great family and customer values.

GM
Greg M.
Lincoln, NE
Kia Sedona
Verified Customer
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01/27/2018
The men did their usual good job.
The Norm's men did their usual good job. We don't want to spend our time changing our own oil - even if we DID know how to do it. Norm's give great service.

BA
Bert A.
Lincoln, NE
Chrysler Town & Country
Verified Customer
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01/22/2018
Best Car Care Ever
I can always count on Norm's Car Care to provide the best service for the best price int town. They are reliable, honest and provide exceptional customer service. I always tell my friends and family to use Norm's.

CP
Carol P.
Lincoln, NE
Subaru Outback
Verified Customer
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01/20/2018
The best!
Everyone here is courteous, efficient, knowledgeable and priced fairly.

KN
Kenny N.
Lincoln, NE
Ford F-150
Verified Customer
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01/14/2018
good people
good service

CD
Carrol D.
Lincoln, NE
Chevrolet Aveo
Verified Customer
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01/12/2018 Category: Service
Carrol said the business was dependable and reasonable. They got her in quickly, and in good timing.
This review was collected via phone interview by Customer Research Inc.

CF
Chris F.
Lincoln, NE
Lexus ES 300 Luxury Sport Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018 Category: Service
Chris said the team did a pretty good job.
This review was collected via phone interview by Customer Research Inc.

JJ
Jase J.
Lincoln, NE
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018 Category: Service
Jase said this business gave him great customer service. They were quick during his experience.
This review was collected via phone interview by Customer Research Inc.