Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

949 Reviews

99% Would Recommend
Latest Review 6 months ago

Reviews


LL
Lori L.
Lincoln, NE
Ford Taurus X
Verified Customer
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01/10/2018 Category: Service
Lori said the business accommodated her with scheduling, at a busy time.
This review was collected via phone interview by Customer Research Inc.

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Nick C.
Lincoln, NE
Toyota Corolla
Verified Customer
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01/09/2018 Category: Service
Nick said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

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Bill M.
Lincoln, NE
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2018 Category: Service
Bill said the business met his expectations.
This review was collected via phone interview by Customer Research Inc.

AP
Aaron P.
Lincoln, NE
Chevrolet Equinox
Verified Customer
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01/08/2018 Category: Service
Aaron said the staff took care of him, and they have good service.
This review was collected via phone interview by Customer Research Inc.

KH
Kimber H.
De Witt, NE
Honda Element
Verified Customer
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01/06/2018
Happy Client
Always excellent service at Norm's. They listen to what I need, suggest without pressure other things that they find but won't do without getting the okay first. Not to mention, hanging out in the waiting area is pretty entertaining when you have Dennis there to chat with. :)

GB
Gary B.
Lincoln, NE
Dodge Pickup
Verified Customer
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01/05/2018
Best place in town to get repairs done.
They explain just what exactly is needed to be done, they do a excellent job on doing the repairs..

AH
Alan H.
Lincoln, NE
Chevrolet Cruze
Verified Customer
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01/05/2018 Category: Service
Alan said the business helped him with quick service. They are reasonably priced, and they helped him with transportation.
This review was collected via phone interview by Customer Research Inc.

JC
Justin C.
Nebraska
Cadillac SRX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/03/2018 Category: Service
Justin said the service was good and so was the communication.
This review was collected via phone interview by Customer Research Inc.

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Rod L.
Lincoln, NE
Ford Contour
Verified Customer
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01/02/2018
Knowledgeable and personable service...(I trust these guys).
Had my vehicles head lights treated. They came out looking fantastic. Plus a tire repair.

JD
Jennifer D.
Lincoln, NE
Ford Econoline Wagon
Verified Customer
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12/29/2017
Great car service
Our van started acting up and I was able to get it seen at Norm’s right away. Everyone was so friendly and willing to take the time to figure out what was wrong with our vehicle. We always go to Norm’s now.

LN
Leighann N.
Lincoln, NE
Chevrolet Blazer
Verified Customer
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12/29/2017 Category: Service
Leighann said staff took good care of her vehicle. She appreciated that they did not overcharge her. They did not try to take advantage of her. Her overall service experience was great.
This review was collected via phone interview by Customer Research Inc.

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William L.
Lincoln, NE
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/27/2017
power steering leak
did not like to hear we will start here to see if it fixes the problem

AC
Alexia C.
Lincoln, NE
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12/21/2017
Support this Business
These are incredible people, doing incredible work. I was so lucky to have been brought to them when I was in a bind with my car. Reasonable, professional, and fast service. The world needs more honest and trustworthy people like these, they brought me only hope and ease of mind. Can't give enough thanks to the team at Norm's! Will go back any time I have a problem.

SC
Sharon C.
Lincoln, NE
Volkswagen New Beetle Coupe
Verified Customer
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12/16/2017
GUYS DE LE GAS
Professional, courteous, and know their stuff.

BG
Brian G.
Lincoln, NE
Jeep Cherokee
Verified Customer
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12/15/2017 Category: Service
Brian said the service manager was very thorough, honest, and helpful. He was impressed.
This review was collected via phone interview by Customer Research Inc.

KT
Kevin T.
Lincoln, NE
Dodge Journey
Verified Customer
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12/12/2017
Trust
I think they are honest and not doing work that doesn't need to be done. They tell you right up front what needs to be done, and it's your choice to have them do it, or not.
Free coffee is also a benefit. They took care of my mom's car for years, and it hardly was driven, but ran like a top...

JR
Jeff R.
Lincoln, NE
Honda Odyssey
Verified Customer
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12/12/2017 Category: Service
Spoke with Jeff's wife. She said the business always seems honest and they always do a good job.
This review was collected via phone interview by Customer Research Inc.

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Luis V.
Lincoln, NE
Jeep Wrangler
Verified Customer
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12/11/2017
Best Place in Town
I really can’t say enough good things about Norm’s. These people know how to run a business. This is the only automotive shop I have ever been to that I don’t feel like I’m getting “taken”.

I have a small fleet of cars and I take them all to Norms when there is a problem. I always get honest reliable service. Thanks you to Ean and all the staff for being the best.

CP
CJ P.
Lincoln, NE
Ford Police Interceptor
Verified Customer
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12/07/2017 Category: Service
CJ said he as very unhappy that he was charged $250 just for a diagnoses. The mechanic told him he could put in a engine for $2,500 and it wasn't even new so he's not going to recommend them to any one. He has only paid the best mechanic $100 to diagnose his vehicle.
This review was collected via phone interview by Customer Research Inc.

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Marcia H.
Lincoln, NE
Chrysler Town & Country SWB
Verified Customer
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12/07/2017 Category: Service
Marcia said she thought the price was high for her oil change. She appreciated that the staff looked at extra things her vehicle needs, but she was charged for that without being asked first.
This review was collected via phone interview by Customer Research Inc.