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Review for Norm's Car Care
Sarah J. on 06/24/2015
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"Never to return"
Had my car for 19 days total. Had to order parts and waited 10 days with no update until I called to ask. Feel I was overcharged for labor. Then when I did get my car, it leaked fluid all over my drive and the thermostat still ran hot. If any thing else needs done I will go to our family mechanic from now on. When I questioned the labor price, an employee popped the hood on another car to explain all the things that needed to be done to mine and that it takes a lot of time to do. Why didn't he show me on my car? Then when the employee came to pick me up in my car, he sped down 40th st and almost rear ended the car in front twice. Needless to say it was a very long and frustrating ordeal. Would give no stars. Lesson learned here.
Vehicle: Kia Sportage
Service Date: 06/16/2015
Review Created: 06/24/2015 04:19 PM