business image

Norm's Car Care

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(956 Reviews)
0
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
0
Net Promoter Score ®

Business Details

About

Norm's Car Care since 1958. Norm's Car Care since 1958.

Categories
Auto Repair, Tire Repair, Car Maintenance
Contact
(402) 483-2418

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 12:00 PM
Sun
closed
* Central Time (US & Canada)
3940 A St Lincoln, NE 68510-3500
Norm's Car Care's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(956 Reviews)

JY
gravatar
Joe Y.
Lincoln, NE
Saturn L200
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/05/2016
verified customer Verified Customer
Some Disappointment
Hello Norm's
I think you're outfit does good work, however I'm concerned about the fact that I had to drive right back to your shop after receiving my oil change and inspection on Friday, 3/4. On my way home, I could barely stop! I think it would be nice to be guaranteed a safe trip home after getting my car serviced. Fortunately, I did make it home safely today after getting my brake shoes and cylinders replaced.
-Joe Younglove
Not Recommended
Dennis S. from Norm's Car Care responded on 03/09/2016 09:35 AM

Joe,
We sincerely appreciate having you as a customer and the work that you have brought to us.  We take customer satisfaction very seriously at Norm's Car Care.  I know that we discussed the front brakes needing attention on your car but made no mention about of rears.  That's on us. Give me a call or stop by if you have some time.  I would like to work something out with you on the front brakes to make up for your inconvenience. 

Thanks!

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.