Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89
4.9

(359 Reviews)

99% Would Recommend
Latest Review 5 days ago

Reviews


VA
Vonita A.
Oxon Hill, MD
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2019 Category: Service
Vonita said her family uses this business. She likes the service quality.
This review was collected via phone interview by Customer Research Inc.

RT
RONALD T.
Oxon Hill, MD
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/04/2019
Norris Garage is a reputable company and honest.
Good company and staff.

GR
Gary R.
Oxon Hill, MD
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2019 Category: Service
Gary said they do good work and get the job done right.
This review was collected via phone interview by Customer Research Inc.

CG
Charlie G.
Oxon Hill, MD
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Charlie said, they are the best, they always fix his vehicle right. He is always satisfied with the staff. They are fantastic and honest.
This review was collected via phone interview by Customer Research Inc.

IS
Irena S.
Oxon Hill, MD
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Irena said that she is very happy with them. That is why she keeps going back. She is totally satisfied. They are friendly and thorough.
This review was collected via phone interview by Customer Research Inc.

EB
Emmanuel B.
Washington, DC
Chevrolet Cutaway
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Emmanuel said his vehicle had to be towed into the business for them to work on it. They did such a good job on this vehicle that he has a 2004 Mercedes E5 he is going to have the work done on, too. His Chevrolet needed to have a new battery put in. They did a thorough review of the vehicle for future work that needs to be done.
This review was collected via phone interview by Customer Research Inc.

NS
Nytasha S.
Indian Head, MD
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Nytasha said the owner did an excellent job and the staff was very nice. She appreciated that he understood her frustration.
This review was collected via phone interview by Customer Research Inc.

ML
Monica L.
Forest Heights, MD
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2019
Service at its best!
Needed to have headlight replaced asap. Mr. Norris scheduled me in the same day with little wait time. Always a great experience!

FR
Frank R.
Fort Washington, MD
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019
Excellent Service
Wonderful service as always.

TG
Tully G.
Washington, DC
Honda Accord Cpe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/14/2019 Category: Service
Tully said he liked the service.
This review was collected via phone interview by Customer Research Inc.

JJ
Jakeea J.
Oxon Hill, MD
Volkswagen Jetta Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
Jakeea said that she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

TG
Tully G.
Washington, DC
Honda Accord Cpe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/14/2019 Category: Service
Tully said he liked the service.
This review was collected via phone interview by Customer Research Inc.

JJ
Jakeea J.
Oxon Hill, MD
Volkswagen Jetta Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
Jakeea said that she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SW
Steven W.
Upper Marlboro, MD
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019 Category: Service
Steven said the staff are the doctors for his vehicle and they take good care of it.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Upper Marlboro, MD
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019
Great Work
I have always gotten great work a service.

JS
Joseph S.
Oxon Hill, MD
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019 Category: Service
Joseph said the mechanics did a nice job with repairs every time.
This review was collected via phone interview by Customer Research Inc.

LL
Lanita L.
Fort Washington, MD
Ford Flex
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2019 Category: Service
Lanita said she was satisfied with the service they provided.
This review was collected via phone interview by Customer Research Inc.

MT
Michael T.
Sykesville, MD
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019
Feels like my personal mechanic
Every time I bring a vehicle in it feels as if my vehicle is the only one being taken care of. That is huge. Communication is great. For repairs options are presented to me based on years of successful diagnosis. Highest recommendation.

RM
Rodney M.
Oxon Hill, MD
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/20/2019 Category: Service
Rodney said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

BH
Benjamin H.
Fort Washington, MD
Cadillac Escalade EXT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2019 Category: Service
Benjamin said that the place worked on his vehicle, he has had no problems with it and they knew what they were doing.
This review was collected via phone interview by Customer Research Inc.