Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

286 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


IS
Irena S.
Oxon Hill, MD
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Irena said that the business was great. She said they know what they are doing better than any other place,
This review was collected via phone interview by Customer Research Inc.

HB
Howard B.
Capitol Heights, MD
GMC Sierra 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Howard said the employees provided honest service.
This review was collected via phone interview by Customer Research Inc.

CG
Charlie G.
Oxon Hill, MD
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Charlie said that the business always has great service and there is no funny stuff. He said they do great work. He said that he wishes the rest of the auto service businesses out there were as good as this business.
This review was collected via phone interview by Customer Research Inc.

SE
Sharon E.
Fort Washington, MD
Pontiac Trans Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018
Can save really old vehicles
I love Norris garage because they have worked with me on keeping my 21-year-old vehicle in good running order.

FB
Flyod B.
Oxon Hill, MD
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018
Good people to be around
Always a good visit at Norris Garage, they make sure your vehicle is taken care of the right way. It's not about the dollar with Norris garage. It's about satisfaction

TF
Toni F.
Washington, DC
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
Awesome and very personal service
I am a small business owner with a small fleet of vehicles. Not being on the road is not an option and while I am quite capable of running my business, I know very little about vehicles. That's where the awesome guys at Norris Garage comes in. They keep my vans in good working order which allows me to run my business.

Verified Customer
Upper Marlboro, MD
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018
Great
Great work as usual.

LM
LINDA M.
Hyattsville, MD
INFINITI G25 Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018
Easy to make appointment
Always very professional and courteous. Price is ok but I feel that they take good care of my car. Have calendars to cus

YT
Yibra T.
Oxon Hill, MD
Mercedes-Benz S430
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Yirba said he likes the service the staff does. They do an excellent job, and they have pretty good people.
This review was collected via phone interview by Customer Research Inc.

CB
Chernor B.
Bowie, MD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Chernor said the staff members at the business were nice, they provided immediate service, and were finished on time.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Suitland, MD
Mercedes-Benz C300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
Auto
I received great service at the auto repair shop.
Joe N., President from Norris Garage responded on 11/19/2018

Thank you for your very kind review...Joe


TC
Tonisia C.
Washington, DC
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Spoke with Tonisia's husband. He said he had no problems, the business is nice, quick and they worked with him.
This review was collected via phone interview by Customer Research Inc.

PC
Patricia C.
Oxon Hill, MD
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018
Best Garage Ever
You cannot beat this company for it's friendly customer service and excellent mechanical skills.

RW
Rick W.
Oxon Hill, MD
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Rick said the service is excellent.
This review was collected via phone interview by Customer Research Inc.

ZW
Zella W.
Oxon Hill, MD
Mitsubishi
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Zella said she did business with them before, and she would recommend the place for service.
This review was collected via phone interview by Customer Research Inc.

RT
RONALD T.
Oxon Hill, MD
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
Customer Focus
Norris Garage is a business totally focused on customer satisfaction. They make every attempt to work positively with the customer. They make sure your vehicle is serviced promptly and correct during each visit. You are in "GOOD HANDS."

JS
Jonathan S.
Oxon Hill, MD
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Jonathan said they were accommodating and the communication was good. He said overall the experience was good.
This review was collected via phone interview by Customer Research Inc.

LM
LARRY M.
Fort Washington, MD
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/15/2018
good people own the place & they have a lot of beds
family owned good mechanics on site

RB
Roger B.
Fort Washington, MD
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Roger said the business did a good job and their service is always good.
This review was collected via phone interview by Customer Research Inc.

JS
Jose S.
Suitland, MD
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
Great service
Very knowledgeable and great service