99% Would Recommend
Latest Review 4 days ago
Review for North Bay Imports
Alan H. on 11/09/2015
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Alan said he had gone to this business to have new wiper blade inserts installed and to get an oil change. The bill was for $90 and they only did the oil change. That was a bit excessive for just an oil change. He would recommend this business for service if whoever was going there knew in advance about the cost.
Vehicle: Audi A6
Category: Service
Service Date: 11/06/2015
Review Created: 11/09/2015
This review was collected via phone interview by Customer Research Inc.
Chris G. at North Bay Imports responded on 11/11/2015

We had a scheduled appointment for an oil and filter change and to check and see if the vehicle a had sirius radio unit installed. I verified the concerns with the customer prior to the car going in to the shop for the service. There was no mention of wiper blades or inserts(which are not an option on a 2010 Audi A6) or we would have done then. Our prices are very competitive and often better then most. We did take care of the service in a timely manner while he waited.