North Freeway Hyundai


Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5rating 4.58

2899 Reviews

ReScore Reviews™ (80)

ReScore
Overall Rating 4.5874975/5Overall Rating 4.5874975/5Overall Rating 4.5874975/5Overall Rating 4.5874975/5rating 4.5874975
Original
Overall Rating 2.575/5Overall Rating 2.575/5rating 2.575rating 2.575rating 2.575
92% Would Recommend
100% Business Response
Latest Review about 10 hours ago
Marinn G. on 04/18/2018
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"GREAT SERVICE "
I would totally come back.
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/18/2018 04:50 PM
Clementine H. on 04/18/2018
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"Great place "
They aren’t afraid to get personal.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/18/2018 04:37 PM
Verified Customer on 04/18/2018
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"Awesome customer service!"
The customer service is excellent! The staff are very friendly and helpful. Plus the wait time isn't long.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 04/16/2018
Service Type: Repair
Review Created: 04/18/2018 11:27 AM
Lisa M. on 04/17/2018
Recommended badge inactive Recommended
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"Friendly "
Friendly, but unfortunately not timely....this time and it cost more than expected.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 04/14/2018
Service Type: Repair
Review Created: 04/17/2018 06:09 PM
TIM S., Fixed Ops Director at North Freeway Hyundai responded on 04/17/2018

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 04/17/2018
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"Great experience!"
After many bad experiences at Hyundai Humble, going to the Spring location made me change my opinion of the brand. I highly recommend this Hyundai.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 04/14/2018
Service Type: Repair
Review Created: 04/17/2018 05:18 PM
Allison B. on 04/17/2018
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"Always a great experience "
Always on time and very accommodating
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 04/14/2018
Service Type: Maintenance
Review Created: 04/17/2018 01:57 PM
Verified Customer on 04/17/2018
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"Great Service"
We had an unexpected breakdown close to this dealership. We were so impressed with their treatment of us and efficient service that we will definitely go there for all of our future car needs!
Vehicle: 2012 Hyundai Veracruz
Category: Service
Service Date: 04/14/2018
Service Type: Maintenance
Review Created: 04/17/2018 01:43 PM
John W. on 04/17/2018
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"Great Service "
Very accommodating
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 04/14/2018
Service Type: Maintenance
Review Created: 04/17/2018 01:01 PM
Verified Customer on 04/17/2018
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"The best"
No flaws
Vehicle: 2017 Hyundai Veloster
Category: Service
Service Date: 04/11/2018
Service Type: Maintenance
Review Created: 04/17/2018 10:34 AM
Venkt K. on 04/16/2018
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"Mia is great"
Mia is an excellent service manager. She is good with providing updates, doing follow up and she is excellent care taker. I must mention the dealership is perfect just what i needed, lounge to work if you are stuck. Keep it up NFH
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 04/12/2018
Service Type: Maintenance
Review Created: 04/16/2018 06:06 PM
Verified Customer on 04/16/2018
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"Great job"
MEYA
Vehicle: 2014 Hyundai Genesis
Category: Service
Service Date: 04/12/2018
Service Type: Repair
Review Created: 04/16/2018 05:55 PM
Kent J. on 04/16/2018
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"Always friendly and efficient"
The service department at North Freeway Hyundai always does a great job.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 04/05/2018
Service Type: Maintenance
Review Created: 04/16/2018 05:22 PM
Verified Customer on 04/16/2018
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"Best service department "
Pulled into the service drive and was greeted by a gentleman who was very polite and helped check my car in. Went over all the maintenance I had selected prior online and explained pricing and what was all going to be done. Gave excellent service and told me he would come to me when my car was ready. My vehicle was serviced and finished in great time frame. They even helped me fix a crack in my windshield and washed my car and did all the windows. The service department ran smooth and did an excellent job and was a better experience then I have ever had at other dealerships.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/12/2018
Service Type: Maintenance
Review Created: 04/16/2018 03:08 PM
Verified Customer on 04/16/2018
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"Awesome!"
Love the service i receive every time i come here!
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 04/12/2018
Service Type: Maintenance
Review Created: 04/16/2018 02:53 PM
James Z. on 04/16/2018
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"Prompt, dependable service"
The place is clean, people are friendly and take the time to explain what you need.
Vehicle: 2010 Hyundai Genesis
Category: Service
Service Date: 04/06/2018
Service Type: Maintenance
Review Created: 04/16/2018 02:20 PM
Verified Customer on 04/16/2018
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Oil Change/Tire Check"
I was fine with the service I received, but didn't receive the assistance I requested with my tires being checked since the tire check symbol was showing up on my dashboard. I also thought the oil change took an extremely long time, in comparison to the last two times I've visited for an oil change and was in and out in a very good amount of time.
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 04/10/2018
Service Type: Maintenance
Review Created: 04/16/2018 07:26 AM
TIM S., Fixed Ops Director at North Freeway Hyundai responded on 04/17/2018

Tim Shipe
Fixed Ops Director
832-446-4021
Judith P. on 04/15/2018
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"Service is great and people are very helpful and friendly"
Great service. Friendly and fast
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 04/09/2018
Service Type: Maintenance
Review Created: 04/15/2018 04:16 PM
Elaine R. on 04/15/2018
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"customer service "
Customer Rep was friendly and he was accommodating, answering questions, keeping you Informed
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/04/2018
Service Type: Maintenance
Review Created: 04/15/2018 02:42 PM
Dipal M. on 04/15/2018
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"Great Customer Service"
Quick drop off and they provided great customer service.
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 03/15/2018
Service Type: Maintenance
Review Created: 04/15/2018 11:25 AM
Clarissa R. on 04/15/2018
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"Happy Customer "
My Hyundai Santa FE is a 2009 with over 130 thousands miles. It’s still running good and has not given me any major problems..just received schedule maintenance and only needed an oil change. Thanks to the Hyundai service team ( Brandon) for keeping my car in good condition and lasting for many years..
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 04/11/2018
Service Type: Maintenance
Review Created: 04/15/2018 09:38 AM
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