North Mesa Auto Service

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480-964-9239
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Overview

Overall Rating 4.98/5Overall Rating 4.98/5Overall Rating 4.98/5Overall Rating 4.98/5rating 4.98

91 Reviews

5 star
97%
4 star
2%
3 star
<1%
2 star
<1%
1 star
<1%
100% Would Recommend
98% Business Response
Latest Review 12 days ago

Reviews

GJ
GARY J.
Mesa, AZ
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2015
Best Auto Service in the Valley
Bruce always does a great job and only does the work required on your vehicle.
Recommended
Bruce N. from North Mesa Auto Service responded on 11/18/2015

Thanks Gary!
North Mesa Auto Service

CO
CJ O.
Sun Lakes, AZ
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2015
extremely qualified, efficient
We have been going to "Bruce" for many years and will continue. We even prefer to take our cars that are still under warranty as we feel we get competent service, and know we won't be charged for what we don't need.
Recommended
Bruce N. from North Mesa Auto Service responded on 11/11/2015

Thank you ! We appreciate your loyalty and trust in our service ability!

North Mesa Auto Service
RF
RUTH F.
Mesa, AZ
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2015
Radiator problems
Bruce was great with this issue and will be following up to make sure it doesn't occur again. Thanks!
Recommended
Bruce N. from North Mesa Auto Service responded on 11/09/2015

Thank you for trusting us to keep your car safe on the road !

North Mesa Auto Service
TJ
TERESA J.
Mesa, AZ
Kia Soul
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2015
They keep me safe and give me peace of mind.
I am an older single female who needs my car for my work. The men at this shop do a lot of extras to be sure I can keep running and that I won't break down in a bad time or place. I love this place.
Recommended
Bruce N. from North Mesa Auto Service responded on 11/03/2015

Thank you for your confidence with our shop Teresa.  We appreciate your patronage and glad we have earned your trust.

North Mesa Auto Service
PY
PEGGY Y.
Mesa, AZ
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2015
Great place
Always friendly, quick and thorough! Thanks guys
Recommended
Bruce N. from North Mesa Auto Service responded on 10/21/2015

Thank you for trusting us to take care of your vehicles !

North Mesa Auto Service
TJ
TERESA J.
Mesa, AZ
Kia Soul
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2015
The person I dealt with, Buster, was great. I wish he would have called me just a bit more though, but that is OK. He always answered when I called.
The service was great. I wish it hadn't cost so much, but it is my understanding that the price for the parts are usually doubled from what they pay for it. I do trust this place and that is a big deal to me.
Recommended
Bruce N. from North Mesa Auto Service responded on 10/12/2015

Thank you...We are glad you are happy with our service and trust us for your vehicle needs.

SK
SUE K.
Mesa, AZ
Audi A6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2015
Outstanding service
Knowledge of autos, prompt polite, caring service and repair work.
Recommended
Bruce N. from North Mesa Auto Service responded on 10/05/2015

Thank you ! We're happy that you have conifidence in us and trust us to take care of your vehicles!

DH
DAVID H.
Mesa, AZ
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2015
Technical knowledge and great tools.
North Mesa knows how to use technical knowledge combined with great tools and work ethics to service and care for my 2008 Toyota. My car has more than 90,000 miles on it and it runs better now than when it was new.
Recommended
Bruce N. from North Mesa Auto Service responded on 10/02/2015

Thanks David!  It's always a pleasure to see you and talk with you! We truly appreciate your faith and trust in our service!

MS
MARK S.
Mesa, AZ
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2015
FAST, FRIENDLY AND FAIR SERVICE!!
We have been trusting our cars to Bruce and his guys for many years. They always take care of us and keep us informed on what is going on with our car. We trust and recommend them.
Recommended
Bruce N. from North Mesa Auto Service responded on 08/18/2015

North Mesa Auto Service
Thank you ! We are glad we have earned your trust and confidence.
JM
JUDY M.
Mesa, AZ
Ford Escort
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2015
Great service
Professionalism and honesty !!
Recommended
Bruce N. from North Mesa Auto Service responded on 07/09/2015

North Mesa Auto Service
Thank you Judy ! We truly appreciate your business !
Bruce Nobert
CL
CHRIS L.
Mesa, AZ
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2015
Trustworthy, knowledgeable, timely service with very reasonable prices.
I have used North Mesa Auto for twenty years with several cars. Always excellent service!
Recommended
Bruce N. from North Mesa Auto Service responded on 06/30/2015

North Mesa Auto Service
Chris
Thank you for taking the time to review us.  We are glad you have confidence in our business to take care of all your auto needs over those last 20 years!  We truly appreciate our your loyalty.

DH
DAVID H.
Mesa, AZ
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2015
Good, honest service.
I would not take my care anywhere else for service in Mesa. Bruce and his staff are honest and thorough in the care of my 2008 Toyota Highlander. In servicing they find things like "loose nuts and bolts" before they become problems. They always checks on little things and fix them so I don't get "stranded" in traffic on the road. I appreciate their skills. They are very fair in their pricing.
Recommended
Bruce N. from North Mesa Auto Service responded on 06/10/2015

North Mesa Auto Service
Thanks Dave! Glad we have earned your confidence to keep your car running safe on the roads!

RD
RICH D.
Chandler, AZ
Dodge Journey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2015
Best auto service in Arizona
As a customer of over 20 years I have come to expect and always receive the utmost in professional care and maintenance of my automobiles. Bruce, Steve and Jon are simply the best.
Recommended
Bruce N. from North Mesa Auto Service responded on 06/04/2015

North Mesa Auto Service
Thanks for your confidence in us ! We appreciate your loyalty !
CO
CJ O.
Sun Lakes, AZ
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2015
Service
We go to Bruce because we have a competent and honest mechanic and have been going to N.Mesa for about 20 years.
Recommended
Bruce N. from North Mesa Auto Service responded on 06/04/2015

North Mesa Auto Service
Thank you for your trust in us !
JP
JOHN P.
Mesa, AZ
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2015
PROFESSIONAL & CURTEOUS SERVICE
A CUSTOMER FOR 20YRS WITH NOT 1 COMPLAINT.
Recommended
Bruce N. from North Mesa Auto Service responded on 05/13/2015

North Mesa Auto Service
Thanks John!  It's great to have long term customers that trust us all their vehicles through the years !
ST
SHAWNA T.
Chandler, AZ
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2015
Only Autoshop I Trust
My parents went to Bruce at North Mesa Auto for most of my life growing up with 3 different cars and now this is the place I'll go out of the way to take my car still. I never feel upsold or like he's trying to talk me into service I don't need. He predicted within 500 miles when my brakes would go out and it's SO helpful having a ballpark to expect it rather than being blindsided. I definitely recommend this place if you're looking for a mechanic to trust.
Recommended
Bruce N. from North Mesa Auto Service responded on 05/04/2015

North Mesa Auto Service
Thanks Shawna! We appreciate all the years you & your family have been trusting us with your auto care!
PY
PEGGY Y.
Mesa, AZ
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2015
good, trustworthy service
I can always count on friendly, honest service at North Mesa Auto
Recommended
Bruce N. from North Mesa Auto Service responded on 04/29/2015

North Mesa Auto Service
Thank you Peggy! We know there are lots of choices out there, and appreciate your patronage to our business over the years!
MA
Milo A.
Mesa, AZ
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2015 Category: Service
Milo said he was referred to this business. They are honest and have integrity.
Recommended
This review was collected via phone interview by Customer Research Inc.
Bruce N. from North Mesa Auto Service responded on 04/28/2015

North Mesa Auto Service
Thank you for taking time to review us ! We appreciate your kind words & look forward to serving you in the future!
BC
Brittany C.
Mesa, AZ
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2015 Category: Service
Brittany said this business was quick and had fair prices. They finished her vehicle the same day it was dropped off.
Recommended
This review was collected via phone interview by Customer Research Inc.
Bruce N. from North Mesa Auto Service responded on 04/28/2015

North Mesa Auto Service
Thanks for taking time to review us Brittany! We appreciate that you choose our business to take care of your car !
SW
SCOTT W.
Phoenix, AZ
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2015
Honest and straightforward!
We've been going to North Mesa Auto for years! They are always honest and never try to sell or fix something you don't need. Bruce will give you straightforward answers.
Recommended
Stephanie N. from North Mesa Auto Service responded on 04/24/2015

North Mesa Auto Service
Thank you Scott!  We know how you depend on your car and appreciate that you trust us to keep it on the road for you!