Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

614 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


JH
JOHN H.
Duluth, GA
Ford Focus
Verified
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09/25/2013
Excellent service
They did a great job repairing my car

JP
Jim P.
Cumming, GA
Land Rover Discovery
Verified
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09/23/2013 Category: Service
Jim said Steve and the whole crew did a good job.
This review was collected via phone interview by Customer Research Inc.

GO
Gela O.
Duluth, GA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2013 Category: Service
Gela said his overall experience was very good.
This review was collected via phone interview by Customer Research Inc.

MH
MARTY H.
Marietta, GA
Pontiac Bonneville
Verified
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09/18/2013
Very friendly
Very fair in there prices

LL
Lisa L.
Lawrenceville, GA
Mercedes-Benz E430
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2013 Category: Service
Lisa said the service is great, but not exceptional. They were good. She is a satisfied customer.
This review was collected via phone interview by Customer Research Inc.

BP
Bill P.
ALPHARETTA, GA
BMW 525i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2013 Category: Service
Bill said they answered all of his questions and they got him in and out. They are the best around and when he brings his vehicle in it's more like being around friends than waiting for his vehicle to be serviced.
This review was collected via phone interview by Customer Research Inc.

MO
Melissa O.
Roswell, GA
Toyota RAV4
Verified
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09/14/2013 Category: Service
Melissa said the business did a really good job. The personnel was honest and paid attention to detail. She was really impressed by the business.
This review was collected via phone interview by Customer Research Inc.

AP
ANNIE/CORBIN P.
Marietta, GA
Mercedes-Benz 300E
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2013
Excellent service
Steve miller makes sure everything is done quickly and in a very cost efficient manner. Always has worked on my car and I've never had any complaints!

AR
Andy R.
Cumming, GA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2013 Category: Service
Andy said the business was really helpful and they did a thorough job.
This review was collected via phone interview by Customer Research Inc.

SK
SUE K.
Roswell, GA
Toyota Corolla
Verified
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09/09/2013
Great personal service
You always feel like you are being treated fairly and honestly. Great place

RE
Randy E.
Marietta, GA
Pontiac Grand Am
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2013 Category: Service
Randy said he trusts the business and they did everything he asked of them.
This review was collected via phone interview by Customer Research Inc.

TA
TERRIE A.
Roswell, GA
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2013
2002 Subaru Forester
As usual, completely satisfied with North Point Auto Repair. Branden and those guys rock!

LH
LISA H.
Mercedes-Benz E350
Verified
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08/29/2013
Love their customer service!!!
I love their honesty and expertise! They really now what they are doing! I always feel good when I leaving knowing my car is running safely and efficiently !!!

PG
Pati G.
Marietta, GA
Acura RSX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2013 Category: Service
Pati said they were very helpful, nice, and honest.
This review was collected via phone interview by Customer Research Inc.

LC
Lynn C.
Cumming, GA
Subaru Impreza
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2013 Category: Service
Lynn said she commends this business for their good service. They are nice people and they took really good care of her vehicle.
This review was collected via phone interview by Customer Research Inc.

CW
CAROL /JIM W.
Alpharetta, GA
Mercedes-Benz E350
Verified
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08/22/2013
North Point provides fast and expert car care in a timely manner.
We needed our Mercedes serviced before we left on vacation quickly and "The guys" at North Point got it done fast.....Thanks guys

MR
MARCUS R.
Alpharetta, GA
Nissan 350Z
Verified
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08/19/2013
Awesome service!
We went to Steve at North Point Auto after a google search looking for a second opinion on an ailing 350Z. Steve went to great lengths to find out that my transmission was worse than the dealers' service department mentioned. By taking it to NPAR we would have saved lots of money on the repairs if we had gone with a repair. We are thankful to them for showing us the total cost of repair was going to tip us over the edge and recommended not going with the repair and instead buying another car. Totally showed this repair group are more interested in doing the right thing rather than taking your money and having the customer deal with future issues. He took the time to explain this to us. Great customer service and will go back for sure.

CH
Conner H.
Woodstock, GA
BMW 325i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2013 Category: Service
Conner said this business was very helpful. They have great customer service. He was able to take his vehicle back to them when it broke down after repairs and they fixed it right away for him. They do a great job all around. He would absolutely recommend them to others.
This review was collected via phone interview by Customer Research Inc.

AS
Alicia S.
Roswell, GA
Volvo C70
Verified
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08/15/2013 Category: Service
Alicia said the business provides good service and she has never had any problems. They are courteous, friendly, and fair.
This review was collected via phone interview by Customer Research Inc.

RW
RANDY W.
Roswell, GA
MINI Cooper
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2013
do great work
The guys did an awesome job and I recommend all my friends.