Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(7,133 Reviews)

ReScore Reviews™ (298)

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
95% Would Recommend
100% Business Response
Latest Review about 6 hours ago

Reviews


Verified Customer
Fort Myers, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2020 Category: Service
Service
Great people
GARY M. from O'Brien Hyundai of Fort Myers responded on 03/31/2020

Thank you for taking the time to complete our survey, we appreciate your responses.  We look forward to working for you in the future.

Gary Meyer
Service Manager
239-277-1222 ext 130

DS
Diane S.
Cape Coral, FL
2019 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2020 Category: Service
Car repair
I was there for a repair during the "pandemic" (Sat. March 28) and they even had sanitized the pen I used to sign my work order. I was impressed. Max Woodsmall was very professional and helpful.
GARY M. from O'Brien Hyundai of Fort Myers responded on 03/31/2020

Thank you for taking the time to complete our survey, we appreciate your responses.  We look forward to working for you in the future.

Gary Meyer
Service Manager
239-277-1222 ext 130

Verified Customer
Port Charlotte, FL
2019 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2020 Category: Service
Always hood service
Very helpful and knowledgable.
GARY M. from O'Brien Hyundai of Fort Myers responded on 03/31/2020

Thank you for taking the time to complete our survey, we appreciate your responses.  We look forward to working for you in the future.

Gary Meyer
Service Manager
239-277-1222 ext 130
GARY M. from O'Brien Hyundai of Fort Myers responded on 03/31/2020

Thank you for taking the time to complete our survey, we appreciate your responses.  We look forward to working for you in the future.

Gary Meyer
Service Manager
239-277-1222 ext 130

CS
Cathy S.
Cape Coral, FL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2020 Category: Service
Service at O’Briens Hyundai
Excellent
GARY M. from O'Brien Hyundai of Fort Myers responded on 03/31/2020

Thank you for taking the time to complete our survey, we appreciate your responses.  We look forward to working for you in the future.

Gary Meyer
Service Manager
239-277-1222 ext 130

LS
Laura S.
North Fort Myers, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2020
Knowledgeable staff
Our salesman, John Ruiz, was knowledgeable, patient and provided overall great customer service both during and after the sale.
GARY M. from O'Brien Hyundai of Fort Myers responded on 03/31/2020

Thank you for  taiking the time to provide a review, we appreciate your responses.  We look forward to working for you in the future.

Gary Meyer
Service Manager
239-277-1222 ext 130

KB
Karla B.
Fort Myers, FL
2014 Hyundai Sonata
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/28/2020 Category: Service
Customer Service
I had a recall and they took care of it without any problems
GARY M. from O'Brien Hyundai of Fort Myers responded on 03/30/2020

Thank you for taking the time to complete our survey, we appreciate your responses.  We look forward to working for you in the future.

Gary Meyer
Service Manager
239-277-1222 ext 130

NM
Natalie M.
Holbrook, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2020
Great
Thanks for everything
GARY M. from O'Brien Hyundai of Fort Myers responded on 03/28/2020

Thank you for taking the time to complete our survey, we appreciate your responses .  We look forward to working for you in the future.

Gary Meyer
Service Manager
239-277-1222 ext 130

Verified Customer
North Fort Myers, FL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2020 Category: Service
quick service
I didn't have an appointment but they squeezed me in.
GARY M. from O'Brien Hyundai of Fort Myers responded on 03/28/2020

Thank you for taking the time to complete our survey, we appreciate your responses.  We look forward to working for you in the future.

Gary Meyer
Service Manager
239-277-1222 ext 130

LR
Linda R.
Fort Myers, FL
2020 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2020 Category: Service
Customer satisfaction
They want to please th customer
GARY M. from O'Brien Hyundai of Fort Myers responded on 03/28/2020

Thank you for taking the time to complete our survey, we appreciate your responses.  We look forward to working for you in the future.

Gary Meyer
Service Manager
239-277-1222 ext 130

RR
Richard R.
Estero, FL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2020 Category: Service
Efficiency, Professionalism, Pricing.
We are never disappointed by the efficiency, professionalism, and fair pricing that we encounter with your stall and service.
Thank You!
GARY M. from O'Brien Hyundai of Fort Myers responded on 03/27/2020

Thank you for taking the time to complete our survey, we appreciate your responses.  We look forward to working for you in the future.

Gary Meyer
Service Manager
239-277-1222 ext 130

MP
Marguerite P.
Fort Myers, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2020 Category: Service
Efficient service
Received help immediately and efficientmy. Staff is very friendly. Comfortable waiting area.
GARY M. from O'Brien Hyundai of Fort Myers responded on 03/27/2020

Thank you for taking the time to complete our survey, we appreciate your responses.  We look forward to working for you in the future.

Gary Meyer
Service Manager
239-277-1222 ext 130

JJ
James J.
Lemont, IL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2020 Category: Service
Oil Change
Clean, on time and very professional
GARY M. from O'Brien Hyundai of Fort Myers responded on 03/27/2020

Thank you for taking the time to complete our survey, we appreciate your responses.  We look forward to working for you in the future.

Gary Meyer
Service Manager
239-277-1222 ext 130

EH
Eileen H.
Estero, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2020 Category: Service
Outstanding Dealership
This is ny far the most professional, knowledgeable and clean dealership I have ever dealt with.
GARY M. from O'Brien Hyundai of Fort Myers responded on 03/26/2020

Thank you for taking the time to complete our survey, we appreciate your responses.  We look forward to working for you in the future.

Gary Meyer
Service Manager
239-277-1222 ext 130

Verified Customer
Fort Myers, FL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2020 Category: Service
recent repair work
Recently the driver's side window would not close after I had lowered it, it just made a grinding noise. I removed the driver's door inner cover at home but the problem seemed to be behind the inner metal panel. I called the service dept. and took the first available service appointment. When I arrived I explained what had happened and what I had done and the service advisor said they would open it up and determine the source of the problem. In a little over 2 hours they were finished and the window was back to working correctly. The best part was it was still under warranty so there was no charge.
GARY M. from O'Brien Hyundai of Fort Myers responded on 03/25/2020

Thank you for taking the time to complete our survey, we appreciate your responses.  We look forward to working for you in the future.

Gary Meyer
Service Manager
239-277-1222 ext 130

PR
Paulette R.
Fort Myers, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2020 Category: Service
Friendly, efficient and affordable service.
The service department at O'Brien Hyundai has taken care of my 2016 Hyundai since I purchased it there new in 2015. Great job guys!! I appreciate it.
GARY M. from O'Brien Hyundai of Fort Myers responded on 03/25/2020

Thank you for taking the time to complete our survey, we appreciate your responses.  We look forward to working for you in the future.

Gary Meyer
Service Manager
239-277-1222 ext 130