ReScore Reviews™ (3)
Candice vehicle was brought in Monday Oct 15 2018. Diagnosed the problem and had to order dealer parts and were to come in the next day. Parts came in the next day and dealer shipped the wrong parts so we had to reorder and wait for them to be shipped which quest was aware of. Candice was advised of the delay and was told that she was free to pick up the vehicle until the parts arrive which she did not do. As far as the key goes we were not aware of this problem. If Candice would like to get another kep made we will reimburse for the cost of the key. No problem. We are at the mercy of the parts dealers and sincerely apologize for this. But guest was well aware of the issues we had.