Ocoee Tire And Service


Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

454 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
98% Would Recommend
Latest Review 9 days ago
Tim M. on 10/09/2017
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Tim said he enjoys visiting this facility. They target the problem and repair the vehicle in a timely manner.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 10/04/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
MARLO E. on 10/05/2017
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"Great Service"
You guys are honest and trustworthy and you make maintaining my vehicles easy and stress free.
Vehicle: Toyota Camry
Service Date: 09/30/2017
Review Created: 10/05/2017 04:34 PM
Russell A. on 09/29/2017
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Russell said he would recommend this business for service.
Vehicle: Chrysler Town & Country
Category: Service
Service Date: 09/22/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Sage R. on 09/26/2017
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Sage said they are super excellent in their work and service. Their interactions with the customers are truly genuine, caring and nice.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 09/21/2017
Review Created: 09/26/2017
This review was collected via phone interview by Customer Research Inc.
Kirt B. on 09/22/2017
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Kirt said this business had excellent service and a quick turn around.
Vehicle: Ford F-150
Category: Service
Service Date: 09/18/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
Melvin A. on 09/22/2017
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Melvin said the staff got everything done the same day. They were prompt, and he has had no issues since.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 09/15/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
Rosalter O. on 09/19/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Rosalter said he does not appreciate the service the business gave him. Their service is okay but the price is too much. This was his first and last time there. The price for the parts was $257 and he found the same parts for $106. The total price they wanted to charge him for everything was $1100 and he found someone else who would do it for $500. He is not happy with the price that they wanted to charge him for the parts and for $400 in labor. He would not recommend them.
Vehicle: Toyota Camry
Category: Service
Service Date: 09/13/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
Marge & Art J. at Ocoee Tire And Service responded on 09/26/2017

In response to complaint by Oris Rosalter   Invoice # 76734
Vehile 2003 Toyota Camry se was brought in to inspect the belts. Upon inspection we found that the power steering pump was leaking and laying on its side with all the bolts lossened. The pully on the pump was broken as well as the belts broken.It appeared that some attempt had been made to remove the pump and belts. We called Oris Rosalter with our diagnois and also the price of the repair at which time he authorized the repair to be done. Upon getting the pump in and the system bleed we noticied the pressure switch on the pump was faulty. Mr Oris Rosalter was called and he authorized the switch. Upon repalacing the switch we noticed his rack and pinion were leaking and he again was called and he indicated that he could not afford the rack and pinion. The price Mr. Oris Rosalter was given for the part is from a discount store and he would have to put the part on himself. We do not do that here. We carry a 24 month, 24000 mile warrenty on quality parts. We are AAA approved shop and have 100% satisfaction.

Felicitas P. on 09/07/2017
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Felicitas said the staff treated her really well.
Vehicle: Ford Expedition
Category: Service
Service Date: 08/31/2017
Review Created: 09/07/2017
This review was collected via phone interview by Customer Research Inc.
Jim C. on 09/07/2017
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Spoke with Eve. She said Arc is great and the service is excellent.
Vehicle: GMC Jimmy
Category: Service
Service Date: 08/31/2017
Review Created: 09/07/2017
This review was collected via phone interview by Customer Research Inc.
Ramces P. on 09/01/2017
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Ramces said this business was trustworthy and honest. The owner was very professional and helpful.
Vehicle: Toyota Camry
Category: Service
Service Date: 08/18/2017
Review Created: 09/01/2017
This review was collected via phone interview by Customer Research Inc.
David P. on 08/16/2017
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Spoke with Jane. She said the management from this business was very forthright and honest about what the vehicle needed to have done. They were trustworthy and she wanted to thank them for all the hard work.
Vehicle: Jeep Liberty
Category: Service
Service Date: 08/11/2017
Review Created: 08/16/2017
This review was collected via phone interview by Customer Research Inc.
Donald T. on 08/10/2017
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Donald said he was impressed the first time he visited this business. This is his second visit to them. Everyone has been excellent. Art and the guys are very helpful. His vehicle is there right now. They are troubleshooting an ongoing problem that his vehicle has had.
Vehicle: Dodge Dakota
Category: Service
Service Date: 08/08/2017
Review Created: 08/10/2017
This review was collected via phone interview by Customer Research Inc.
Nick D. on 08/08/2017
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Nick said they have always been good to him
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 07/22/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Andres S. on 08/08/2017
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Andres said the staff were friendly and the service was great. He liked that they were quick.
Vehicle: Honda Civic Coupe
Category: Service
Service Date: 07/20/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Joe B. on 08/07/2017
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Joe said the business did a good job. The owner and all of the staff did an outstanding job making him feel at home. It was a nice visit.
Vehicle: Chevrolet Colorado
Category: Service
Service Date: 07/25/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
Mike R. on 08/07/2017
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Mike said the staff did everything. They kept him informed and he got good service.
Vehicle: Dodge Pickup
Category: Service
Service Date: 08/02/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
Brett F. on 08/02/2017
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Brett said he was able to drop his vehicle off with this business. He did not worry about them doing unnecessary work or overcharging him. They did a perfect job and they have a high level of integrity.
Vehicle: Dodge Journey
Category: Service
Service Date: 07/29/2017
Review Created: 08/02/2017
This review was collected via phone interview by Customer Research Inc.
Marcia W. on 08/01/2017
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Marcia said this business was very good and she appreciated them.
Vehicle: Lexus RX 300
Category: Service
Service Date: 07/19/2017
Review Created: 08/01/2017
This review was collected via phone interview by Customer Research Inc.
Jean C. on 07/24/2017
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Jean said everything is fantastic.
Vehicle: INFINITI QX56
Category: Service
Service Date: 07/03/2017
Review Created: 07/24/2017
This review was collected via phone interview by Customer Research Inc.
Gaafar B. on 07/22/2017
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Gaafar said they did a good job.
Vehicle: Mercedes-Benz R320
Category: Service
Service Date: 07/19/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
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