Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

597 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 2.66667/5Overall Rating 2.66667/5rating 2.66667rating 2.66667rating 2.66667
Original
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
97% Would Recommend
Latest Review about 13 hours ago

Reviews


MB
MERCEDES B.
Winter Garden, FL
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2014
Customer friendly service and the service
As always I love you guys. You have always been their for me n my truck. I really appreciate all you do. Thank you for being so great.
Marge & Art J. from Ocoee Tire And Service responded on 01/29/2014

Thank u mercedes hopefully u get your car back up and going soon we look forward to seeing u soon!


GR
Glenda R.
Ocoee, FL
Chevrolet Blazer
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/22/2014 Category: Service
Glenda said her overall experience at this business was very good.
This review was collected via phone interview by Customer Research Inc.
Marge & Art J. from Ocoee Tire And Service responded on 01/29/2014

Thank u glenda look forward to seeing u again!


AB
Ann B.
ORLANDO, FL
Mercury Villager
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2014 Category: Service
Ann said she was very happy and satisfied with the business.
This review was collected via phone interview by Customer Research Inc.

AL
Artisha L.
Mount Dora, FL
Chrysler Pacifica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2014 Category: Service
Artisha said they were quick in finding the information she needed.
This review was collected via phone interview by Customer Research Inc.

RH
Robert H.
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2014 Category: Service
Robert said the business was professional, the service was timely and the price was fair.
This review was collected via phone interview by Customer Research Inc.

KA
Kimbery A.
Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2014 Category: Service
Kimbery said this business is extremely nice and helpful.
This review was collected via phone interview by Customer Research Inc.

PB
Peter B.
Ohio
Mercury Sable
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/09/2014 Category: Service
Peter said he really liked Art. He said the light came back on and he took him right in. The light has not come on since.
This review was collected via phone interview by Customer Research Inc.

DK
Dave K.
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2014 Category: Service
Dave said they are very honest.
This review was collected via phone interview by Customer Research Inc.

AD
Armando D.
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2013 Category: Service
Armando said the service was very good.
This review was collected via phone interview by Customer Research Inc.
Marge & Art J. from Ocoee Tire And Service responded on 01/03/2014

Thanks armando we apprciate the business!


JS
Janet S.
Winter Garden, FL
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2013 Category: Service
Janet said everything went very well.
This review was collected via phone interview by Customer Research Inc.
Marge & Art J. from Ocoee Tire And Service responded on 01/03/2014

Thank u Janet we appricate the business!


JH
Jim H.
ORLANDO, FL
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2013 Category: Service
Jim said the service was great but the price was a little expensive.
This review was collected via phone interview by Customer Research Inc.
Marge & Art J. from Ocoee Tire And Service responded on 01/03/2014

Thank u Jim sorry u feel that way but we also checked many additional items for u at no charge.


MS
Mike S.
Baltimore, MD
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2013 Category: Service
Mike said he has gone there for 10 years. Art is very consistent.
This review was collected via phone interview by Customer Research Inc.
Marge & Art J. from Ocoee Tire And Service responded on 01/03/2014

Thank u Mike hopefully we can service u happly for another ten years!


EB
Ed B.
GOTHA, FL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2013 Category: Service
Spoke with Sandra. She said they were very polite and efficient.
This review was collected via phone interview by Customer Research Inc.
Marge & Art J. from Ocoee Tire And Service responded on 01/03/2014

Thank u Ed and Sandra we appicate the business!


LE
Lola E.
Ocoee, FL
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2013 Category: Service
Lola said the business gave her good timely service.
This review was collected via phone interview by Customer Research Inc.
Marge & Art J. from Ocoee Tire And Service responded on 01/03/2014

Thank u lola we strive to get u in and out asap and we appricate the business!!!


MH
Mike H.
Winter Garden, FL
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2013 Category: Service
Mike said the service was great.
This review was collected via phone interview by Customer Research Inc.
Marge & Art J. from Ocoee Tire And Service responded on 01/03/2014

Thanks Mike.


DB
David B.
Winter Garden, FL
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2013 Category: Service
David said they were really nice, timely and he was happy with the service at this business.
This review was collected via phone interview by Customer Research Inc.
Marge & Art J. from Ocoee Tire And Service responded on 01/03/2014

Thanks david we appricate the business!!!!


JG
Jeremy G.
Ocoee, FL
Ford Contour
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/12/2013 Category: Service
Jeremy said everything was good except he regretted going to this business because it was so expensive. He stated he knows he could have gotten a better deal on an alternator at any other place but he was stranded and had no choice. He was charged $570 for the alternator and his father could have gotten one for $300. Everyone was professional and nice. He would return to them but it would be better if they were not so expensive.
This review was collected via phone interview by Customer Research Inc.
Marge & Art J. from Ocoee Tire And Service responded on 01/03/2014

Hey Jeremy i just wanted to brake down the bill becuase honestly the price i gave u is a honest price the new altenator was $306.26
labor was 1.8 hours which is $170.90 +tire rotation 20.00 and Avr test which came to a total of 597.00 after your AAA discount 577.00 which is a fair price for the work u had done. and we had to go with what parts were avaible becuase u were stranded and it was the end of the work day. if u have any questions feel free to call me 407 290 9011 thanks have a wonderfull new year--jacob


MH
MARTHA H.
Ocoee, FL
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2013
great service and honesty, I can trust what I am told about my vehicle
Thanks for all you do for me!!
Marge & Art J. from Ocoee Tire And Service responded on 01/03/2014

Thank u martha we appricate the business!!!


LL
LINDA L.
OCOEE, FL
Chrysler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2013
Service
Personal service-I feel welcome and listened to.
Marge & Art J. from Ocoee Tire And Service responded on 01/03/2014

Thank u linda we are happy to have u as a customer and appricate the business.


TS
Terrence S.
ORLANDO, FL
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2013 Category: Service
Spoke with Jacqueline. She said they are alright. She has taken her vehicle there 3 times before for the reason so she is not sure if they have fixed the problem this time.
This review was collected via phone interview by Customer Research Inc.
Marge & Art J. from Ocoee Tire And Service responded on 11/25/2013

I would like to thankthe customerfor them recommending us. The reason the vehicle was returned is that we recommended a thermostat on  the first visit and customer did not want to have it out on. It was done on retunr visits.


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