Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

553 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
97% Would Recommend
Latest Review 4 days ago

Reviews


MM
Megan M.
Apopka, FL
Volkswagen Touareg
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/19/2013 Category: Service
Megan said she would have liked a faster service.
This review was collected via phone interview by Customer Research Inc.

JC
Jerry C.
Old Town, FL
Isuzu Rodeo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2013 Category: Service
Jerry said he is very pleased with this business.
This review was collected via phone interview by Customer Research Inc.

WM
Wazir M.
Windermere, FL
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2013 Category: Service
Wazir said this business is fantastic and very nice. They are experienced. They know how to treat the customers and how to maintain the vehicles. They provide great customer service with patience and not a fast food attitude.
This review was collected via phone interview by Customer Research Inc.

CD
Carol D.
WINTERGARDEN, FL
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2013 Category: Service
Carol said she has no complaints.
This review was collected via phone interview by Customer Research Inc.

BT
Beverly T.
Ocoee, FL
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2013 Category: Service
Beverly said they were good.
This review was collected via phone interview by Customer Research Inc.

LM
Leo M.
Orlando, FL
Ford Taurus
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/23/2013 Category: Service
Leo said they did not do the work they were supposed to do.
This review was collected via phone interview by Customer Research Inc.
Marge & Art J. from Ocoee Tire And Service responded on 01/03/2014

Hey Leo u came in on 7-18-2013 for a oil change and it shows the oil change was completed. if u have any ?s feel free to call us 407 290 6500


SG
Stephen G.
Saturn SL2
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2013 Category: Service
Stephen said the quality of the service work was good and the people were good.
This review was collected via phone interview by Customer Research Inc.

SP
Sierra P.
Orlando, FL
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2013 Category: Service
Sierra said this facility was very welcoming. Her vehicle was in and out and the people are very friendly.
This review was collected via phone interview by Customer Research Inc.

CB
Christine B.
Winter Garden, FL
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2013 Category: Service
Christine said she loves the business. She likes everything about them. Art is super nice and accommodating. They have great hospitality and took care of her vehicle.
This review was collected via phone interview by Customer Research Inc.

GE
Gary E.
Seneca, SC
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2013 Category: Service
Gary said he was recommended to the business and he is happy with them.
This review was collected via phone interview by Customer Research Inc.

JH
JOHN H.
Ocoee, FL
Subaru Outback
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/29/2013
THE PERSONNEL ARE VERY HELPFUL
GREAT SERVICE
Marge & Art J. from Ocoee Tire And Service responded on 01/03/2014

Thank u john.


WY
William Y.
Ocoee, FL
Toyota Matrix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2013 Category: Service
William said this business has always done great things for him. They are always fair about everything.
This review was collected via phone interview by Customer Research Inc.
Marge & Art J. from Ocoee Tire And Service responded on 01/03/2014

Thank u william...we appricate the business.


AD
ANTHONY D.
Ocoee, FL
Chevrolet Chevy Express
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/27/2013
overpriced
Cost $380 for top and bottom radiator hoses which took about 30 mins to install and $80 material. Then it turned out to be water pump was the problem not hoses, also had fuel system done and shortly after work was done fuel line came apart and had to have tow truck take me back to there shop. Way overpriced.
Marge & Art J. from Ocoee Tire And Service responded on 07/01/2013
Anthony Diss was in our shop March 23, 2013 with issues with his vehicle. The tech found that after checking the cooling system that the radiator hoses upper & lower needed to be replaced. Customer was shown the hoses that had to be replaced and approved for the repair to be done. Parts were 137.44 & labor was 179.93. Anthony was also in on May23 , 2013 and we retested his system and told him at the time he needed a water pump and customer declined and said he had warrenty on the water pump some where else.On Feb 26, 2013 Anthony was in and purchased tires and did fully pay for his work order. He still owes $86.32. And on the fuel pump customer supplied some of his own parts.

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