Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

552 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
97% Would Recommend
Latest Review 5 days ago

Reviews


RA
Russell A.
Orlando, FL
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2017 Category: Service
Russell said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SR
Sage R.
Ocoee, FL
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2017 Category: Service
Sage said they are super excellent in their work and service. Their interactions with the customers are truly genuine, caring and nice.
This review was collected via phone interview by Customer Research Inc.

KB
Kirt B.
West Columbia, SC
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2017 Category: Service
Kirt said this business had excellent service and a quick turn around.
This review was collected via phone interview by Customer Research Inc.

MA
Melvin A.
Ocoee, FL
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2017 Category: Service
Melvin said the staff got everything done the same day. They were prompt, and he has had no issues since.
This review was collected via phone interview by Customer Research Inc.

RO
Rosalter O.
Winter Garden, FL
Toyota Camry
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/19/2017 Category: Service
Rosalter said he does not appreciate the service the business gave him. Their service is okay but the price is too much. This was his first and last time there. The price for the parts was $257 and he found the same parts for $106. The total price they wanted to charge him for everything was $1100 and he found someone else who would do it for $500. He is not happy with the price that they wanted to charge him for the parts and for $400 in labor. He would not recommend them.
This review was collected via phone interview by Customer Research Inc.
Marge & Art J. from Ocoee Tire And Service responded on 09/26/2017

In response to complaint by Oris Rosalter   Invoice # 76734
Vehile 2003 Toyota Camry se was brought in to inspect the belts. Upon inspection we found that the power steering pump was leaking and laying on its side with all the bolts lossened. The pully on the pump was broken as well as the belts broken.It appeared that some attempt had been made to remove the pump and belts. We called Oris Rosalter with our diagnois and also the price of the repair at which time he authorized the repair to be done. Upon getting the pump in and the system bleed we noticied the pressure switch on the pump was faulty. Mr Oris Rosalter was called and he authorized the switch. Upon repalacing the switch we noticed his rack and pinion were leaking and he again was called and he indicated that he could not afford the rack and pinion. The price Mr. Oris Rosalter was given for the part is from a discount store and he would have to put the part on himself. We do not do that here. We carry a 24 month, 24000 mile warrenty on quality parts. We are AAA approved shop and have 100% satisfaction.


FP
Felicitas P.
Apopka, FL
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2017 Category: Service
Felicitas said the staff treated her really well.
This review was collected via phone interview by Customer Research Inc.

JC
Jim C.
ORLANDO, FL
GMC Jimmy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2017 Category: Service
Spoke with Eve. She said Arc is great and the service is excellent.
This review was collected via phone interview by Customer Research Inc.

RP
Ramces P.
Ocoee, FL
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2017 Category: Service
Ramces said this business was trustworthy and honest. The owner was very professional and helpful.
This review was collected via phone interview by Customer Research Inc.

DP
David P.
Ocoee, FL
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2017 Category: Service
Spoke with Jane. She said the management from this business was very forthright and honest about what the vehicle needed to have done. They were trustworthy and she wanted to thank them for all the hard work.
This review was collected via phone interview by Customer Research Inc.

DT
Donald T.
Ocoee, FL
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2017 Category: Service
Donald said he was impressed the first time he visited this business. This is his second visit to them. Everyone has been excellent. Art and the guys are very helpful. His vehicle is there right now. They are troubleshooting an ongoing problem that his vehicle has had.
This review was collected via phone interview by Customer Research Inc.

ND
Nick D.
Clermont, FL
Chevrolet Silverado SS
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/08/2017 Category: Service
Nick said they have always been good to him
This review was collected via phone interview by Customer Research Inc.

AS
Andres S.
Ocoee, FL
Honda Civic Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2017 Category: Service
Andres said the staff were friendly and the service was great. He liked that they were quick.
This review was collected via phone interview by Customer Research Inc.

JB
Joe B.
Florida
Chevrolet Colorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2017 Category: Service
Joe said the business did a good job. The owner and all of the staff did an outstanding job making him feel at home. It was a nice visit.
This review was collected via phone interview by Customer Research Inc.

MR
Mike R.
Windermere, FL
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2017 Category: Service
Mike said the staff did everything. They kept him informed and he got good service.
This review was collected via phone interview by Customer Research Inc.

BF
Brett F.
Ocoee, FL
Dodge Journey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2017 Category: Service
Brett said he was able to drop his vehicle off with this business. He did not worry about them doing unnecessary work or overcharging him. They did a perfect job and they have a high level of integrity.
This review was collected via phone interview by Customer Research Inc.

MW
Marcia W.
Windermere, FL
Lexus RX 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2017 Category: Service
Marcia said this business was very good and she appreciated them.
This review was collected via phone interview by Customer Research Inc.

JC
Jean C.
Ocoee, FL
INFINITI QX56
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2017 Category: Service
Jean said everything is fantastic.
This review was collected via phone interview by Customer Research Inc.

GB
Gaafar B.
Orlando, FL
Mercedes-Benz R320
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2017 Category: Service
Gaafar said they did a good job.
This review was collected via phone interview by Customer Research Inc.

MW
Mike W.
Ocoee, FL
Chevrolet Astro Cargo Van
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2017 Category: Service
Mike said this business did a good job. He thanked them for their great service.
This review was collected via phone interview by Customer Research Inc.

KB
Kenny B.
Florida
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2017 Category: Service
Kenny said he had a good experience with this business. The employees were friendly and they provided good service. They followed up with the work.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 101 - 120 of 552 in total