Ocoee Tire And Service


Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

505 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
97% Would Recommend
Latest Review 6 days ago
Jerry H. ReScore Review on 03/13/2014
ReScore
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jerry said they did a good job and there is nothing they could have done better.
Vehicle: Ford Pickup
Category: Service
Service Date: 02/17/2014
Review Created: 02/20/2014
This review was collected via phone interview by Customer Research Inc.

Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Jerry said this business overcharged him. He would not recommend them to others based on this experience.
Vehicle: Ford Pickup
Category: Service
Service Date: 02/17/2014
Review Created: 02/20/2014
This review was collected via phone interview by Customer Research Inc.
Marge & Art J. at Ocoee Tire And Service responded on 02/27/2014

Customer brought in his vehicle for Front end Alighnment and at that time our ASE tech found that the vehicle had the wrong Tie Rod end on the vehicle installed by customer or a friend leaving the vehicle in a dangerous condition. We advised the customer that this had to be repaired. Customer was advised not to allow his installer to do any more work on his vehicle because this was a serious error. We then found out where the part came from and returned it and put on the new parts for customer. Because of all the errors this vehicle was 4 hours on the alignment machine alone not including the repair. Customer was not overcharged by any means for all that had to be done to straighten it out. These errors are a result of unknowledgable installers and end up costing the customer and the shop more money and also can cause serious injury to cuatome and other innocent people on the road.

John B. on 02/16/2018
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John said the service took a little longer than expected. It was ready the next morning. The service advisor wanted to test something before he released the vehicle to him.
Vehicle: Ford F-150
Category: Service
Service Date: 02/15/2018
Review Created: 02/16/2018
This review was collected via phone interview by Customer Research Inc.
Misty B. on 02/15/2018
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Misty said the team was kind, courteous, fast and did not try to up-sell her on her vehicle repairs.
Vehicle: Jaguar S-TYPE
Category: Service
Service Date: 01/23/2018
Review Created: 02/15/2018
This review was collected via phone interview by Customer Research Inc.
Walt T. on 02/14/2018
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Walt said the business has always been good and prompt.
Vehicle: Nissan 350Z
Category: Service
Service Date: 01/24/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Brett F. on 02/14/2018
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Brett said the staff saved him about $100 off what he thought he was going to have to pay.
Vehicle: Volkswagen Eos
Category: Service
Service Date: 02/13/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Steven H. on 02/13/2018
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Steven said his experience with the business was great. The wait was minimal, the service was efficient, the job was done well, and they took care of him. They saved him thousands of dollars.
Vehicle: Ford Explorer
Category: Service
Service Date: 02/10/2018
Review Created: 02/13/2018
This review was collected via phone interview by Customer Research Inc.
Dallas P. on 02/12/2018
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Dallas said this business ordered the wrong tires and they came in a day late.
Vehicle: Lexus RX 300
Category: Service
Service Date: 02/08/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
Meepani L. on 02/08/2018
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Meepani said the staff are very nice, attentive, and make sure they get things done on time.
Vehicle: Mazda Mazda5
Category: Service
Service Date: 02/05/2018
Review Created: 02/08/2018
This review was collected via phone interview by Customer Research Inc.
Heriberto P. on 02/07/2018
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Heriberto said the business had great prices. They had friendly service. They had his vehicle ready on time.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 02/05/2018
Review Created: 02/07/2018
This review was collected via phone interview by Customer Research Inc.
Mike S. on 02/03/2018
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Mike said the business does a good job.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 02/02/2018
Review Created: 02/03/2018
This review was collected via phone interview by Customer Research Inc.
PAUL O. on 02/01/2018
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"Great Service"
Honest people works in this place. Wouldnt go anywhere else.
Vehicle: Ram Pickup
Service Date: 01/30/2018
Review Created: 02/01/2018 03:13 AM
Joshua M. on 01/25/2018
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Joshua said he stopped at the business because he had a flat tire. He asked them for a quote on new tires while they repaired the flat. They gave him a specific time to bring the vehicle in for the service, and told him the amount of time the service would take. They held true to the time line. He was impressed with the service and the punctuality.
Vehicle: Nissan Pathfinder
Category: Service
Service Date: 01/23/2018
Review Created: 01/25/2018
This review was collected via phone interview by Customer Research Inc.
Robert A. on 01/24/2018
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Robert said the business did not fix his vehicle. The staff did not put parts back together, which caused more problems.
Vehicle: Mazda Mazda5
Category: Service
Service Date: 01/20/2018
Review Created: 01/24/2018
This review was collected via phone interview by Customer Research Inc.
Toni J. on 01/24/2018
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Spoke with Treneisha. She said the staff has great customer service and good communication.
Vehicle: Ford Fusion
Category: Service
Service Date: 01/04/2018
Review Created: 01/24/2018
This review was collected via phone interview by Customer Research Inc.
MICHAEL W. on 01/23/2018
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"The only place i go"
i ALWAYS receive great service and a fair price from Ocoee Tire.
Vehicle: Ford Fusion
Service Date: 01/20/2018
Review Created: 01/23/2018 12:29 PM
Wyatt B. on 01/19/2018
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Wyatt said the service is always good.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 01/17/2018
Review Created: 01/19/2018
This review was collected via phone interview by Customer Research Inc.
Brain S. on 01/17/2018
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Brian said the service was great.
Vehicle: Cadillac DeVille
Category: Service
Service Date: 01/15/2018
Review Created: 01/17/2018
This review was collected via phone interview by Customer Research Inc.
Tara S. on 01/09/2018
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Spoke with Steve. He said the people were friendly, honest about things, and charged reasonable prices.
Vehicle: Mazda Mazda5
Category: Service
Service Date: 01/05/2018
Review Created: 01/09/2018
This review was collected via phone interview by Customer Research Inc.
J.T. A. on 01/09/2018
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J.T. said the business had reasonable prices and their staff members were easy to talk to.
Vehicle: Hyundai Santa Fe
Category: Service
Service Date: 01/05/2018
Review Created: 01/09/2018
This review was collected via phone interview by Customer Research Inc.
Micheal D. on 01/04/2018
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Micheal said the business provided good service.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 12/27/2017
Review Created: 01/04/2018
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 505 in total