Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

533 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
97% Would Recommend
Latest Review 11 days ago

Reviews


JH
Jerry H.
Florida
Ford Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/20/2014 Category: Service
Jerry said they did a good job and there is nothing they could have done better.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/20/2014 Category: Service
Jerry said this business overcharged him. He would not recommend them to others based on this experience.
This review was collected via phone interview by Customer Research Inc.
Marge & Art J. from Ocoee Tire And Service responded on 02/27/2014

Customer brought in his vehicle for Front end Alighnment and at that time our ASE tech found that the vehicle had the wrong Tie Rod end on the vehicle installed by customer or a friend leaving the vehicle in a dangerous condition. We advised the customer that this had to be repaired. Customer was advised not to allow his installer to do any more work on his vehicle because this was a serious error. We then found out where the part came from and returned it and put on the new parts for customer. Because of all the errors this vehicle was 4 hours on the alignment machine alone not including the repair. Customer was not overcharged by any means for all that had to be done to straighten it out. These errors are a result of unknowledgable installers and end up costing the customer and the shop more money and also can cause serious injury to cuatome and other innocent people on the road.


BB
Bobby B.
Orlando, FL
Chrysler Town & Country
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Bobby said the service was fantastic. He was in and out in good time.
This review was collected via phone interview by Customer Research Inc.

SG
Stanley G.
Gotha, FL
Dodge Nitro
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Stanley said the facility provided good service and kept him informed.
This review was collected via phone interview by Customer Research Inc.

MS
Mike S.
Baltimore, MD
Chevrolet Equinox
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/10/2018 Category: Service
Mike said he has been going to the business for years and they are very consistent. He suggests that they should keep up the good work.
This review was collected via phone interview by Customer Research Inc.

BN
Bakke N.
Winter Garden, FL
Kia Rio
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Spoke with Nicholas. He said that everything on his vehicle is going good so far.
This review was collected via phone interview by Customer Research Inc.

JM
JAN M.
Ocoee, FL
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018
Ocoee Tire
Excellent experience as always. Service men were efficient, knowledgeable and polite. Car was serviced on time and price was very good!

VB
Veronica B.
Ocoee, FL
Chevrolet Aveo
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Veronica said the employees provided very amicable customer service. They provided great service. They explained her service thoroughly.
This review was collected via phone interview by Customer Research Inc.

DC
Derick C.
Orlando, FL
Isuzu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Derick said he has a long history with the business and they always do exemplary work.
This review was collected via phone interview by Customer Research Inc.

CL
Carolyn L.
Orlando, FL
Dodge Caliber
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Carolyn said that the staff at the facility were extremely nice, the waiting room was wonderful and they took fine care of her vehicle.
This review was collected via phone interview by Customer Research Inc.

AM
Anthony M.
Windermere, FL
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Anthony said he called the staff, asked for the earliest available appointment, and when he got there, they said they could have his vehicle back to him by 5pm. He said he went there to have them check his air conditioning, and told them he wouldn't be able to pick it up at that time, so they made the service a priority, which he appreciates. He said he will probably be back to the business for additional service on his air conditioning when he figures out what he's going to do. Anthony said the staff were very professional, courteous, and Chris was awesome.
This review was collected via phone interview by Customer Research Inc.

JT
JOE T.
Winter Garden, FL
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018
Awesome service!!!!!!!
Walked in at 8:30 recieved a quote for front Rotors and break pads, ran to the post office while the parts were in transit......in at 9am out at 10am.....YOU CAN'T GET THAT SERVICE ANYWHERE!!!!!!

RS
Raymond S.
Apopka, FL
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Raymond said he was highly satisfied with this business. They have great service. He would have wanted a better deal but they did they best they could do.
This review was collected via phone interview by Customer Research Inc.

FL
Farah L.
Orlando, FL
FIAT 500L
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Farah said she called around to many businesses and they didn't have any availability. She said when she went to this facility, the staff got her right in, did the service in a timely fashion, and were very nice to her.
This review was collected via phone interview by Customer Research Inc.

MW
Mike W.
Ocoee, FL
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Mike said staff member, Art, and the others, have been working on his vehicles for several years, and they are extremely trustworthy. He said they take care of all of his vehicles, are really good people, and it's a pleasure working with them.
This review was collected via phone interview by Customer Research Inc.

KA
Ken A.
Winter Garden, FL
Dodge Journey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Ken said he was informed every step of the way so he was able to make good decisions and they did a great job.
This review was collected via phone interview by Customer Research Inc.

MR
Mellisa R.
Windermere, FL
Chrysler 200
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Mellisa said she trusts their integrity.
This review was collected via phone interview by Customer Research Inc.

VM
Vince M.
Winter Garden, FL
Jeep Wrangler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Vince said he had no problems, and everything works fine. The price was reasonable, and it is a really nice place on the inside.
This review was collected via phone interview by Customer Research Inc.

MD
Michael D.
Eustis, FL
Nissan Frontier 2WD
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Michael said he needed a quick fix on his vehicle recently and appreciated that the place got him in and out in one day.
This review was collected via phone interview by Customer Research Inc.

TB
Tom B.
Ocoee, FL
Chevrolet Captiva Sport Fleet
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/05/2018 Category: Service
Tom said the part the business replaced is not working again. He said he has to return for another replacement.
This review was collected via phone interview by Customer Research Inc.

SW
Samuel W.
Ocoee, FL
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Samuel said the staff were understanding, very professional, and the work was great.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 533 in total