Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

704 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


PM
Paul M.
Rochester, NY
Ford Taurus
Verified
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07/14/2018
Recent Service for company 2013 Taurus
Totally satisfied with recent service as always. Ogden Automotive has been servicing my company vehicles for the past 17 years. They provide a professional and personal service always. If there is additional service needs when we bring in a vehicle, they are sure to recommend them. They save me money by servicing needs before they become major problems. They always stand by their work 100%.. I highly recommend them for your company and personal vehicle needs. I have recommend them to several friends who also have become long time customers.

TI
Tony I.
Rochester, NY
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Tony said the staff did a good job with his vehicle.
This review was collected via phone interview by Customer Research Inc.

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Ernest D.
Spencerport, NY
Chevrolet HHR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Ernest said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

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Andrea C.
Rochester, NY
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Andrea said the problem got taken care of quick with a great price and got done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

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Matt G.
Rochester, NY
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Matt said the staff was friendly and the work was done quickly.
This review was collected via phone interview by Customer Research Inc.

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Christopher L.
Rochester, NY
Kia Rio
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Christopher said the employees provided fantastic service. They answered their phone immediately. They provided good work. They completed service on time.
This review was collected via phone interview by Customer Research Inc.

HG
Hamad G.
Spencerport, NY
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Hamad said the business provided great service.
This review was collected via phone interview by Customer Research Inc.

KH
Keith H.
Rochester, NY
Honda Crosstour
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018
ALWAYS A PLEASURE DOING BUSINESS WITH THIS SHOP
Car needed brakes and caliper along with an oil change. Done very timely and I feel at a very reasonable price. I drive from Irondequoit for my repairs there......that's how much I appreciate the way I am treated and my vehicles are treated too!

JM
Joe M.
Rochester, NY
Kia Sportage
Verified
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06/09/2018
Confidence in our Mechanic
We always take our vehicles to Joe Vita at Ogden Automotive. Great service, accommodating appointments, never had a problem with any of the work done on our vehicles over the years we have been going there. Excellent place to go.

EB
Elaine B.
Rochester, NY
Chrysler Sebring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Elaine said she has been going to this business for years and she has always been happy with the service.
This review was collected via phone interview by Customer Research Inc.

TC
Tyler C.
Spencerport, NY
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Tyler said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

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Rene T.
Rochester, NY
Jeep Patriot
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/06/2018 Category: Service
Rene said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

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Lisa O.
North Chili, NY
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018
Customer Service / Honesty
I cannot give a more positive review. From honesty to great customer service! I highly recommend Ogden Automotive! Being a single woman has its challenges when it comes to buying used cars to getting them serviced. Ogden Automotive has done complete evaluations on several used cars I have purchased before the purchase. They always have me an honest evaluation. They also have taken the concern away when I need a repair I always know they are honest. Being a woman it has not always been this way for me.

LP
Luke P.
Spencerport, NY
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Luke said the staff was great. They call when the vehicle is complete, and provide good customer service, overall.
This review was collected via phone interview by Customer Research Inc.

GJ
George J.
Rochester, NY
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
George said the people are good people. They get him in and out and they take care of him.
This review was collected via phone interview by Customer Research Inc.

CG
Carl G.
Holley, NY
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Carl said he received quick service. He was in and out.
This review was collected via phone interview by Customer Research Inc.

JP
John P.
Spencerport, NY
Volkswagen Passat Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
John said the business is nice and the service is fast.
This review was collected via phone interview by Customer Research Inc.

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Thomas M.
Spencerport, NY
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018
Good Dependable Service
I received a quick and accurate evaluation of my vehicle problems, along with a cost estimate. Not that I liked the cost associated with the required service, but it was very helpful in my decision process to know the cost up front. When I brought my vehicle in, the work was done quickly and my problems seem to be solved.

MK
Michael K.
Rochester, NY
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Michael said this business got the job done and explained what errors were made that got fixed. Al and Joe did a great job. He plans on going back for service.
This review was collected via phone interview by Customer Research Inc.

JB
Joyce B.
Spencerport, NY
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018
Excellent service
They inspected my car in a very timely manner. I would highly recommend this garage. Friendly and efficient.