Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

750 Reviews

100% Would Recommend
Latest Review 4 days ago

Reviews


JM
Jonathan M.
Spencerport, NY
Subaru B9 Tribeca
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Jonathan said they took his vehicle in last minute and were very prompt with their service.
This review was collected via phone interview by Customer Research Inc.

BS
Bob S.
Spencerport, NY
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Bob said he was very happy with this business. They do good repairs. Joe and the staff members are stand up guys.
This review was collected via phone interview by Customer Research Inc.

JF
Jean F.
Spencerport, NY
Saturn SL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/12/2018 Category: Service
Jean said the business is professional and they did a diagnostic. They did an inspection and oil change and all of it was quick.
This review was collected via phone interview by Customer Research Inc.

BO
Bob O.
Hilton, NY
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018
Recent visit
I needed to get in on a tight schedule . Joe and Al were very happy to get the required maintainance work completed for me for all our vehicles . Great job guys .

JU
Julia U.
Spencerport, NY
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Julia said her overall experience with this business was excellent.
This review was collected via phone interview by Customer Research Inc.

PG
Philip G.
Spencerport, NY
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018
New Tires & 40k service
Had the car in for service a couple of months ago and then a flat tire. They patched the flat tire but recommended the tires be replaced (40,000 miles +) before winter arrived. Dropped the car off this week and left it for the day so they could install 4 new tires and change the oil. By early afternoon I received the call the car was ready. Price was decent and the service was as expected. Ready for the snow now! Great guys, always great service.

KB
Ken B.
Rochester, NY
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018
Very Accomidating
I stopped in without an appointment, usually I would get one but just got caught up in the season. They took me right in and had me out the door in 30 min. Everyone is friendly and very customer oriented. I go here for my inspections because they won't order work that really is not needed. They never up-sale repairs. They will also give you a heads up on repairs that will be needed over the next 6 months. Like your tires or brakes pass but will need replacing before inspection next year. It's nice to have a garage that treats you like a valued customer.

TM
Thomas M.
Spencerport, NY
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
Service was very quick and I had basically no waiting
Very friendly and efficient mechanics. My service was done very quickly while I waited

RT
Rene T.
Rochester, NY
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
Joe is very accommodating
I am very satisfied w the service I recieve at Ogden Automotive. I highly recommend them!!

JB
James B.
Rochester, NY
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
Battery
As always, great fast service by expert mechanics.

CY
Craig Y.
Rochester, NY
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018
reliability along with good service
An oil pressure sensor needed to be replaced which was done in a short period of time. On short notice.

JA
Jeff A.
Rochester, NY
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Jeff said the service is excellent, quick and speedy.
This review was collected via phone interview by Customer Research Inc.

MF
Miklos F.
Rochester, NY
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Spoke with Marta. She said that they are very satisfied with the place.
This review was collected via phone interview by Customer Research Inc.

PG
Philip G.
Spencerport, NY
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
Flat Tire
Believe it or not we had 2 flat tires on 2 different cars within 2 days. Joe and team plugged the one and suggested we replace all 4 tires on the 1st car since they were the original tires. That's the plan before winter. Quick service, great place.

TD
Tim D.
Rochester, NY
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Tim said the employees completed the service he wanted in a timely manner. The work was done at a good price.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
North Chili, NY
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
FIXED MY TRUCK
We weren't sure that the truck could be fixed. They did a great job and it wasn't expensive. Quality work.

EB
Elaine B.
Rochester, NY
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Elaine said she has used the business for a few years. She said they were honest and also trustworthy.
This review was collected via phone interview by Customer Research Inc.

JB
Jay B.
Hilton, NY
Cadillac Escalade EXT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
Prompt service. Minimum wait.
Great ppl....great place.

AJ
Al J.
Churchville, NY
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Al said this business takes care of whatever he needs done right away and on time.
This review was collected via phone interview by Customer Research Inc.

FF
Fred F.
North Chili, NY
Subaru Impreza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Fred said he was pleased with the work and the price.
This review was collected via phone interview by Customer Research Inc.