Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

695 Reviews

100% Would Recommend
Latest Review 4 days ago

Reviews


HS
Henry S.
Corfu, NY
Ford Econoline Wagon
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/09/2018 Category: Service
Henry said he thought the price on the rebuilt alternator and the labor was a little on the high-priced side. He stated the overall experience was a positive one. The owner extended himself to get the work done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

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Gary B.
Spencerport, NY
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2018 Category: Service
Gary said the staff are all very good and helpful.
This review was collected via phone interview by Customer Research Inc.

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Mel S.
Churchville, NY
Chevrolet Avalanche
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2018 Category: Service
Mel said he has been looking for years for a facility he could trust. He felt he could trust the staff and liked the way he was treated. The price was excellent. He had a super experience.
This review was collected via phone interview by Customer Research Inc.

AD
Amber D.
Spencerport, NY
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2018 Category: Service
Amber said the staff helped her as soon as she came in, they quickly diagnosed the issue, and showed her what was going on. They were straight forward, told her what she needed, and she was out of there pretty quickly.
This review was collected via phone interview by Customer Research Inc.

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Taylor S.
Spencerport, NY
Oldsmobile Alero
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018 Category: Service
Taylor said everything was good at the business.
This review was collected via phone interview by Customer Research Inc.

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Andrew Z.
Rochester, NY
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2018 Category: Service
Andrew said the business was great. Joe, the owner, always takes care of him.
This review was collected via phone interview by Customer Research Inc.

SF
Steve F.
Spencerport, NY
Jeep Liberty
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/19/2018 Category: Service
Steve said they did a good job.
This review was collected via phone interview by Customer Research Inc.

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Bill F.
Spencerport, NY
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2018 Category: Service
Bill said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

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Chrisine S.
Rochester, NY
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2018 Category: Service
Christine said she found the staff helpful. The part they had to repair was expensive.
This review was collected via phone interview by Customer Research Inc.

LO
Lisa O.
North Chili, NY
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2018
Customer Service above all others!!!
Honesty, integrity and amazing customer service! This says it all!! And I always recommend them to anyone in need of automobile service!

TM
Tom M.
Spencerport, NY
Chevrolet Uplander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018 Category: Service
Tom said they performed the inspection well. It was quick and he got out of there quickly. He has no problems with them. They are pretty efficient and they did very well. Overall, he hasn't had the chance to bring it back.
This review was collected via phone interview by Customer Research Inc.

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Anne L.
Spencerport, NY
Saturn Aura
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018 Category: Service
Anne said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

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Eric B.
Rochester, NY
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018 Category: Service
Eric said the business got him in at the last minute, and got his vehicle inspected.
This review was collected via phone interview by Customer Research Inc.

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Peter C.
Rochester, NY
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2018 Category: Service
Peter said the business is really good.
This review was collected via phone interview by Customer Research Inc.

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Keith H.
Rochester, NY
Buick LaCrosse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2018
ALWAYS PROMPT SERVICE
As always I was able to schedule an appointment very quickly and the mechanics diagnosed the problem correctly. As I had an extended warranty on my vehicle they handled all the details directly with the insurance company and the repair was all covered minus my deductible. They make getting your car serviced or repaired seamless and painless.

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Ian M.
Rochester, NY
Saturn Ion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2018
Great fast service.
Quick work- great job- no high pressure!

GO
Gary O.
Scottsville, NY
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2018 Category: Service
Gary said he was taken care of right away and service was excellent.
This review was collected via phone interview by Customer Research Inc.

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Sam L.
Spencerport, NY
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2018 Category: Service
Sam said the staff did a great job in a short period of time.
This review was collected via phone interview by Customer Research Inc.

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Jim H.
Spencerport, NY
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2017 Category: Service
Jim said the staff was responsive to emergency needs. They diagnosed the problem accurately, and got it done in an afternoon. He appreciates their service.
This review was collected via phone interview by Customer Research Inc.

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Carmelina M.
Rochester, NY
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017 Category: Service
Carmelina said they get her in on time, as soon as she needs help. They are polite and honest. She has already recommended them.
This review was collected via phone interview by Customer Research Inc.