Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

709 Reviews

100% Would Recommend
Latest Review about 14 hours ago

Reviews


SF
Steve F.
Spencerport, NY
Jeep Liberty
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/19/2018 Category: Service
Steve said they did a good job.
This review was collected via phone interview by Customer Research Inc.

BF
Bill F.
Spencerport, NY
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2018 Category: Service
Bill said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

CS
Chrisine S.
Rochester, NY
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2018 Category: Service
Christine said she found the staff helpful. The part they had to repair was expensive.
This review was collected via phone interview by Customer Research Inc.

LO
Lisa O.
North Chili, NY
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2018
Customer Service above all others!!!
Honesty, integrity and amazing customer service! This says it all!! And I always recommend them to anyone in need of automobile service!

TM
Tom M.
Spencerport, NY
Chevrolet Uplander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018 Category: Service
Tom said they performed the inspection well. It was quick and he got out of there quickly. He has no problems with them. They are pretty efficient and they did very well. Overall, he hasn't had the chance to bring it back.
This review was collected via phone interview by Customer Research Inc.

AL
Anne L.
Spencerport, NY
Saturn Aura
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018 Category: Service
Anne said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

EB
Eric B.
Rochester, NY
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018 Category: Service
Eric said the business got him in at the last minute, and got his vehicle inspected.
This review was collected via phone interview by Customer Research Inc.

PC
Peter C.
Rochester, NY
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2018 Category: Service
Peter said the business is really good.
This review was collected via phone interview by Customer Research Inc.

KH
Keith H.
Rochester, NY
Buick LaCrosse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2018
ALWAYS PROMPT SERVICE
As always I was able to schedule an appointment very quickly and the mechanics diagnosed the problem correctly. As I had an extended warranty on my vehicle they handled all the details directly with the insurance company and the repair was all covered minus my deductible. They make getting your car serviced or repaired seamless and painless.

IM
Ian M.
Rochester, NY
Saturn Ion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2018
Great fast service.
Quick work- great job- no high pressure!

GO
Gary O.
Scottsville, NY
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2018 Category: Service
Gary said he was taken care of right away and service was excellent.
This review was collected via phone interview by Customer Research Inc.

SL
Sam L.
Spencerport, NY
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2018 Category: Service
Sam said the staff did a great job in a short period of time.
This review was collected via phone interview by Customer Research Inc.

JH
Jim H.
Spencerport, NY
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2017 Category: Service
Jim said the staff was responsive to emergency needs. They diagnosed the problem accurately, and got it done in an afternoon. He appreciates their service.
This review was collected via phone interview by Customer Research Inc.

CM
Carmelina M.
Rochester, NY
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017 Category: Service
Carmelina said they get her in on time, as soon as she needs help. They are polite and honest. She has already recommended them.
This review was collected via phone interview by Customer Research Inc.

JG
Josh G.
Spencerport, NY
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2017 Category: Service
Josh said the business is personable and the staff are good at doing the job.
This review was collected via phone interview by Customer Research Inc.

KH
Keith H.
Rochester, NY
Honda Crosstour
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2017
GREAT SERVICE AND GREAT EMPLOYEES AND OWNER!
We have been using Ogden Auto for quite a few years now. Same great service and friendly staff. Many times can call and they accomodate us same day. Recommend them whenever the occasion arises.

RR
Roger R.
Rochester, NY
Jeep Patriot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2017 Category: Service
Roger said the business did everything he needed. They are straight forward. They did what they were going to do with out giving him the run around. This business is the best.
This review was collected via phone interview by Customer Research Inc.

BE
Bonnie E.
Spencerport, NY
Buick Rendezvous
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2017
Warthog
Ogden Auto has serviced my car for several years. The personnel have ALWAYS been courteous and patient with questions, have a polite attitude and have never made me feel "silly" while listening to my imitations of engine noises and things that go bump in the tires. A courtesy ride to or from my home is always offered. I have compared their "rate per hour" to four other establishments and Ogden is comparable or less than the others.
As a woman, I feel very comfortable in this establishment and would recommend it to anyone.

MM
Mark M.
Brockport, NY
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2017 Category: Service
Mark said the staff serviced his vehicle immediately. The repair was completed in 10 minutes, and the charge was minimal. The staff was professional, neat in appearance, and organized.
This review was collected via phone interview by Customer Research Inc.

TH
Tom H.
Rochester, NY
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Tom said the business was great to deal with. They were honest and they did good work.
This review was collected via phone interview by Customer Research Inc.