Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

709 Reviews

100% Would Recommend
Latest Review about 13 hours ago

Reviews


TB
Tom B.
Rochester, NY
Toyota Avalon
Verified
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12/11/2017 Category: Service
Tom said his experience was great.
This review was collected via phone interview by Customer Research Inc.

RW
Rob W.
Spencerport, NY
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12/07/2017
Great Service - Courteous and Trustworthy
These folks are great! They were able to squeeze me in at the last minute on a Saturday morning to verify a problem and its' severity. Set up repair appointment for first thing Monday AM, and car was in, repaired, and returned by mid-afternoon. Very reasonable rates, with knowledgeable, friendly, and courteous service. Highly recommend Ogden Automotive, and we in Spencerport are lucky to have this hidden gem in our community.

DC
David C.
Walworth, NY
GMC Sierra 1500
Verified
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12/07/2017 Category: Service
David said his experience at this business was quick and the service was fast.
This review was collected via phone interview by Customer Research Inc.

GH
Gordon H.
Rochester, NY
Chevrolet Impala
Verified
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12/06/2017 Category: Service
Gordon said this business did a really good job.
This review was collected via phone interview by Customer Research Inc.

RR
Robert R.
Rochester, NY
Dodge Grand Caravan
Verified
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12/06/2017 Category: Service
Robert said this business has been great. They are the best and provide fast service. Joe and Al are a blessing. He has the highest praises for them.
This review was collected via phone interview by Customer Research Inc.

BS
Beverly S.
Spencerport, NY
Chevrolet Impala Limited
Verified
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11/30/2017 Category: Service
Spoke with Mike. He said this business provided prompt service and it was good.
This review was collected via phone interview by Customer Research Inc.

CL
C.J. L.
Spencerport, NY
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017 Category: Service
C.J. said this business is a great local addition to the community. Their service is great and he trusts the employees.
This review was collected via phone interview by Customer Research Inc.

TM
Thomas M.
Spencerport, NY
Chevrolet Tahoe
Verified
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11/29/2017
Good job
Identified the problems and did a good job fixing it.

VP
Virginia P.
Spencerport, NY
Ford Taurus
Verified
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11/28/2017 Category: Service
Virginia said this business goes above and beyond. They are wonderful , honest and fair. They protect her from unscrupulous other auto repair facilities. She always takes her business there.
This review was collected via phone interview by Customer Research Inc.

JM
Joe M.
Rochester, NY
Kia Sportage
Verified
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11/23/2017
Always available to fix our vehicles or do the maintenance work.
Always pleasant and helpful. Never a hassle. Excellent work since we have never had to take any of our vehicles back for a second appointment to fix the same thing. I tell everyone about Ogden Automotive. Dependable and honest.

JM
John M.
Rochester, NY
Lexus RX 350
Verified
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11/21/2017 Category: Service
John said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

GH
Gary H.
Spencerport, NY
Subaru Forester
Verified
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11/20/2017
Brake job on my 2014 forester
I've been going to Ogden automotive for 11 years. They always do a great job and this was no exception. Rear brakes were replaced. They also checked the front brakes and gave me an estimate of how much longer they would last.

MS
Michelle S.
Spencerport, NY
Chevrolet Equinox
Verified
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11/14/2017 Category: Service
Michelle said the staff were very quick and they did as promised for the quoted price. She stated she felt they were great and helpful. She really appreciated working with them.
This review was collected via phone interview by Customer Research Inc.

SC
Steve C.
Rochester, NY
Buick LaCrosse
Verified
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11/13/2017
Oil Change and Inspection
Their the best!

AV
Antonio V.
Rochester, NY
Chevrolet Monte Carlo
Verified
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11/13/2017 Category: Service
Antonio said his visit to this business was good. He was treated nicely and provided with friendly customer service.
This review was collected via phone interview by Customer Research Inc.

AR
Ami R.
Spencerport, NY
Toyota Tundra
Verified
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11/11/2017
mikie
great people and great service

PM
Paul M.
Rochester, NY
Ford Taurus
Verified
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11/10/2017
People and service
As always great service by great people

AR
Albert R.
Rochester, NY
Verified
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11/10/2017 Category: Service
Albert said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

MB
Mary B.
Spencerport, NY
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2017 Category: Service
Mary said she has been taking her vehicles to this business. They are amazing and decently priced. They are very honest and great.
This review was collected via phone interview by Customer Research Inc.

CN
Charles N.
Farmington, NY
Saturn Outlook
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2017 Category: Service
Charles said the business is a nice place.
This review was collected via phone interview by Customer Research Inc.