Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

526 Reviews

96% Would Recommend
Latest Review 1 day ago

Reviews


SM
Steve M.
North Carolina
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Steven said the customer service rep was good, the service was great and timely.
This review was collected via phone interview by Customer Research Inc.
Craig S., District Manager from O'Leary's Automotive Repair - Hampstead responded on 05/29/2018

We are happy to help.  Thank you for the feedback!


JP
Jane P.
Hampstead, NC
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Jane said that when she takes her vehicle to the facility the staff always fix it.
This review was collected via phone interview by Customer Research Inc.
Craig S., District Manager from O'Leary's Automotive Repair - Hampstead responded on 05/29/2018

Great to hear.  Thank you!


MC
Mike C.
Hampstead, NC
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Mike said this was his first time in and he thinks everything turned out great. He also thought everyone was nice and personable.
This review was collected via phone interview by Customer Research Inc.
Craig S., District Manager from O'Leary's Automotive Repair - Hampstead responded on 05/29/2018

AWESOME!


TB
Tim B.
Wilmington, NC
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Tim said that the staff at the facility did it in a professional time frame, did a good job and he's happy with his service.
This review was collected via phone interview by Customer Research Inc.
Craig S., District Manager from O'Leary's Automotive Repair - Hampstead responded on 05/09/2018

Thank you.  Please let us know how we can help in the future!


JP
Jacob P.
Hampstead, NC
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Jacob said the employee at the desk was really cool and the service was fast.
This review was collected via phone interview by Customer Research Inc.
Craig S., District Manager from O'Leary's Automotive Repair - Hampstead responded on 05/09/2018

We strive to make your experience the best for you.  Thank you for taking the time to review!


JH
James H.
Hampstead, NC
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
James said the staff was courteous, explained what went on, and did it in a reasonable time frame.
This review was collected via phone interview by Customer Research Inc.
Craig S., District Manager from O'Leary's Automotive Repair - Hampstead responded on 05/09/2018

Thank you for your business, Mr. Higgins!


CB
CLAYTON B.
Hampstead, NC
Honda Civic Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018
2013HONDA
VERY HAPPY WITH THE WORK AND THE CHARGE.
Craig S., District Manager from O'Leary's Automotive Repair - Hampstead responded on 04/23/2018

Thats great, thank you!


SM
Sal M.
Wilmington, NC
Ford Mustang
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/16/2018 Category: Service
Sal said he was not satisfied with his experience. He went there 3 times and they did not tell him they could not change the tires, which disappointed him.
This review was collected via phone interview by Customer Research Inc.
Craig S., District Manager from O'Leary's Automotive Repair - Hampstead responded on 04/23/2018

We do apologize, we were having some issues with the equipment.  it is all fixed now and I hope you will give us another shot


GL
Gail L.
Hampstead, NC
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Gail said the staff did a good job, they even had to make a part that is no longer manufactured anymore.
This review was collected via phone interview by Customer Research Inc.
Craig S., District Manager from O'Leary's Automotive Repair - Hampstead responded on 04/23/2018

We are happy to accomodate!


CL
Courtney L.
Hampstead, NC
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Courtney said the staff did a great job.
This review was collected via phone interview by Customer Research Inc.
Craig S., District Manager from O'Leary's Automotive Repair - Hampstead responded on 04/16/2018

We are very pleased to hear this!  We look forward to seeing you again soon!


JA
Jean A.
Hampstead, NC
Toyota Tacoma
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/09/2018 Category: Service
Jean said they did a good job but the parts were a little expensive.
This review was collected via phone interview by Customer Research Inc.
Craig S., District Manager from O'Leary's Automotive Repair - Hampstead responded on 04/23/2018

Thank you for taking the time to comment!


LB
Lindsey B.
Rocky Point, NC
Mercury Mariner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Lindsey said she got a quick appointment, the service was on time, and she didn't have to wait long.
This review was collected via phone interview by Customer Research Inc.
Craig S., District Manager from O'Leary's Automotive Repair - Hampstead responded on 04/09/2018

Thats great!  We look forward to seeing you in the future.


AL
Anthony L.
Hampstead, NC
Ford
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Anthony said the staff was able to make an appointment for him at his convenience and took him in right away. They did the job on time and the price was right.
This review was collected via phone interview by Customer Research Inc.
Craig S., District Manager from O'Leary's Automotive Repair - Hampstead responded on 04/10/2018

Very happy to hear of your experience, Anthony.  Please let us know how we can help you in the future


CM
CAROLYN M.
Hampstead, NC
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018
The staff, quality service, on time, price
Above says it all
Craig S., District Manager from O'Leary's Automotive Repair - Hampstead responded on 04/05/2018

So glad youre enjoying the hampstead store!  Please let us know if we can help in any way.


SM
STEVE M.
Hampstead, NC
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018
Rick at the front desk
He's always helpful.

HB
Haley B.
Hampstead, NC
Ford Freestyle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2018 Category: Service
Haley said the service was great. The employees worked to provide her with the best deal.
This review was collected via phone interview by Customer Research Inc.

AB
Ashley B.
Hampstead, NC
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2018 Category: Service
Ashley said she's never had an issue with this business. The staff are pretty quick to get the work done.
This review was collected via phone interview by Customer Research Inc.

MH
Mona H.
Wilmington, NC
Oldsmobile Intrigue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2018 Category: Service
Mona said the manager was kind and didn't try and cheat her. They always work with her.
This review was collected via phone interview by Customer Research Inc.

RB
Roy B.
Hampstead, NC
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2018 Category: Service
Roy said they did alright. However, the service was a little expensive.
This review was collected via phone interview by Customer Research Inc.

CZ
Chris Z.
Hampstead, NC
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2018 Category: Service
Chris said the business did exactly what he wanted them to do.
This review was collected via phone interview by Customer Research Inc.