They showed a list of features on the first jeep I paid in full which had deep tinted windows for $441. The next day they said that jeep is no longer available. Couple days later they said they found another one with same features but for $400 more for the security alarm system. Patrick Cook tried to negotiate and said he might put tinted windows on the new one but in the end, he said he couldn't. The next day I realized I had already paid for that deep tinted windows and questioned them. Patrick and the manager (James but was introduced as Mike) said they don't know what happened to that sale, no records, no recollection at their dealership without the mopar sticker. So did they lie or stole $441 from me? Then I called service to ask if the 18 oil service package I paid $599 with tax is forwarded in the chrysler system. He said there is no record of that. He said the manager stated it is paid. I called twice and twice it was relayed to the sales manager but status is the same and no one responded. It is now week 4 and I have no clue to the status of the leather seats I paid $1500. I called but the phone calls to them were composed of a series of ring tone, music, wrong person picked up, ring tone, music.... Things to watch for with these guys. Tactics they used: said they are loosing money selling this jeep (used 7 times on me), raised their voice (maybe bc I'm a woman??). I didn't know this is how you get treated at a dealership. My experience at this place? Worse nightmare.