First and foremost I want to thank you for being honest. because you couldn't figure out the problem by your self or with your friends or neighbors. You called us and asked how much will it cost to fix it and I told yout that I couldn't give you a price over the phone beacuse I need to check it first to see what's wrong and also need the vehicle info as well. Upon arrival we open the hood and there is a very loud noise coming from your engine which sounded like a pulley. I needed to remove the belt to figure out which pulley. You gave me the okay and you were right in front of me when I removed the belt and spun the pullies by hand and I showed you which pulley was making noise. I told you to fix the problem you need a new tensioner pulley and new belt because it was danaged as well ( which i showed you the rubber shavings all over the engine). We gave you a price on how much it will cost to repair and you told me to put the belt back on and you will bring it back to complete the repair because you had an appointment so i said that if i put it back that's more labor so i have to charge you $30 and if you bring it back i will credit you $30 towards the total cost and you agreed. You paid me $30 plus $10 for a left rear rear brake light bulb on which you asked me to do as well. I am sorry that you feel this way but you have to understand that there was a lot of time invested in your vehicle and i didn't even charge you anything because i gave you a $ 30 credit when you come back to complete the repairSincerly George Olympos Auto
Hey Mr. Tariq, this is Mikey the owner of Olympos Auto Service, i'm so sorry you are still having an issue with the tire that we repaired here on your vehicle. I am not familiar with the sitiuation and at the time that you came here apparently i was not here. I dont recall you coming back the second time and getting charged twice for the same repair. Please give me a call @ 516 739-1133 so we can talk about the problem that you are having. i will be out of the office until Tuesday May 27th. I called and spoke to your wife about it this morning and your wife told me she does not believe that there is still a problem with the tires on the vehicle. PLease call me back so we can rectify the situation. Thank you and have a great weekend.