Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

295 Reviews

97% Would Recommend
Latest Review about 7 hours ago

Reviews


LH
Luong H.
Everett, WA
Honda Civic
Verified Customer
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05/24/2017 Category: Service
Luong said this business was great at explaining everything with his vehicle. The customer service was good.
This review was collected via phone interview by Customer Research Inc.

KG
Kelly G.
Granite Falls, WA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2017 Category: Service
Kelly said the business provides exceptional service and they are honest.
This review was collected via phone interview by Customer Research Inc.

LP
LINDA P.
Everett, WA
Honda Civic
Verified Customer
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05/21/2017
Mike & Dave!
I walk out of the office feeling great and confident that my little gitney will perform well for the few miles a year I drive her. Thank you and Dave I will shortly be planting the spider plant.

RR
ROGER R.
Everett, WA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2017
very friendly
would and already have recommended ONB to my friends

BC
Bruce C.
Lake Stevens, WA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2017 Category: Service
Bruce said this business was very quick and informative. They explained their options very well.
This review was collected via phone interview by Customer Research Inc.

ML
MARK, AND FRANK L.
Everett, WA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2017
Trustworthy Mechanics and Good People
ONB has been taking care of my '97 Ford Ranger for several years now. You'd never know that it's 20 years old, thanks to the great and thorough service provided by the staff.

BK
Bryan K.
Marysville, WA
Pontiac GTO
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2017 Category: Service
Spoke with Joe. He said this business did great job.
This review was collected via phone interview by Customer Research Inc.

KC
Ken C.
Mukilteo, WA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2017 Category: Service
Ken said this business is friendly, price is right and they are honest. He hoped they enjoyed the donuts he took to the business.
This review was collected via phone interview by Customer Research Inc.
Dave K. from Onb Automotive Repair responded on 05/18/2017

Ken,

Thanks for the review.

Yes we loved the donuts... Thanks agian. :-)

Crew @ ONB Automotive Repair.


DM
DON and CAROL M.
Everett, WA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2017
Outstanding!
You can TRUST Mike and Dave. Competitive pricing, exellent workmanship They perform only repairs and maintenance needed and keep a history of work done. They take time to explain repairs and will even show you photos of vehicle parts that have failed and why. They stay in touch with you and will often provide a loaner car if needed. No guess work. Straight forward communication. You will have fun at this shop! Unheard of! My recommendation: Take your vehicle in without hesitation. Carol and Don
.

XR
Xochitl R.
Everett, WA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2017 Category: Service
Xochitl said this business was really good.
This review was collected via phone interview by Customer Research Inc.

SS
SHERRY S.
Everett, WA
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2017
Great website
Hi, Guys,
Love your website, your service (the best ever), and you!
Dave K. from Onb Automotive Repair responded on 05/11/2017

Hi Sherry,

Love having you as a customer!!
Thanks for writing this review..


JC
JON C.
Everett, WA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2017
Honesty and Outstanding Customer Serivce
I've been servicing our family vehicle at ONB for about 8 months now and have had nothing but an excellent experience.

The staff is extremely knowledgeable, up front about costs and procedures, and goes above and beyond to extend courtesy whenever possible.

Repairs are always done in a timely manner and at the best possible value to the customer.

MP
Mike P.
Everett, WA
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2017 Category: Service
Mike said the communication was good. They kept him informed and he plans to be a repeat customer.
This review was collected via phone interview by Customer Research Inc.

RM
Raymond M.
Everett, WA
Chevrolet S10 Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2017 Category: Service
Raymond said he had a great experience with this business. He was very pleased with them.
This review was collected via phone interview by Customer Research Inc.

JC
Jeff C.
Everett, WA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2017 Category: Service
Jeff said the staff at this business always does a good job for him and he has never had a problem. He would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

ME
Mary E.
Everett, WA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2017 Category: Service
Mary said they provide exceptional service. She said she called them at the last minute and they got her in. She trusts their work.
This review was collected via phone interview by Customer Research Inc.

EF
Emily F.
Everett, WA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2017 Category: Service
Emily said this business was fast and they did a good job for a good price. The personnel was nice.
This review was collected via phone interview by Customer Research Inc.

VP
Vernon P.
Duvall, WA
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2017 Category: Service
Vernon said the business did the job. It cost a little more than expected. They checked on a lot of things, and made sure the vehicle was up to date.
This review was collected via phone interview by Customer Research Inc.

SR
Sierra R.
Everett, WA
Volvo V70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2017 Category: Service
Sierra said this business was really honest and straightforward about everything.
This review was collected via phone interview by Customer Research Inc.

JJ
JENNIFER J.
Everett, WA
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2017
They go above and beyond!
These guys are fantastic. I will not take my car anywhere else. They tell you what's wrong and break it down in layman's terms so you know exactly what you need and why; they even take pictures. They check everything from tire pressure and tread to fluid levels no matter what you bring it in for. They even wash your car when you have major work done. They take the time to explain all the charges. They'll recommend work to be done but they never do anything without asking first. They have a military discount. They are professional, friendly, knowledgeable, and helpful. It's like the Holy Grail of mechanic shops!
Dave K. from Onb Automotive Repair responded on 04/18/2017

Jennifer,

Thanks for taking the time to write such a great review!! We love having you as part of the ONB Automotive Repair Family and appreciate  your business.


Displaying Review 261 - 280 of 295 in total