Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

293 Reviews

97% Would Recommend
Latest Review 6 days ago

Reviews


AP
Annie P.
Lake Stevens, WA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2017 Category: Service
Annie said her experience with this business has always been great. It's nice to work with them and she hopes to have them help her keep her vehicles running for years to come. When she brought the vehicle in for a drained battery they worked with the dealership to get the battery replaced, so she didn't have to have the vehicle jumped again and taken somewhere else.
This review was collected via phone interview by Customer Research Inc.
Dave K. from Onb Automotive Repair responded on 04/15/2017

Annie, Thanks for taking the time to write such a nice review.
We appreciate  your business and are grateful to have you as part of the ONB Family..


DS
DONNA S.
Shoreline, WA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2017
Great every time!
I always appreciate the straight forward honest service.

JB
JOEL B.
Arlington, WA
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/01/2017
Great shop
ONB is a shop I felt I can trust. I feel they could have been more precise on the cost of replacing my engine when I asked for cost of job though all other aspects of our dealings were trust worthy. I feel very confident that the work they did is trust worthy and professional. I'm happy to have done business with ONB.

CJ
Charles J.
Everett, WA
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2017 Category: Service
Charles said this business provided very good service.
This review was collected via phone interview by Customer Research Inc.

CJ
Chris J.
Snohomish, WA
Nissan Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2017 Category: Service
Chris said they kept him informed every step of the way. He said they gave him options and the communication was good.
This review was collected via phone interview by Customer Research Inc.

BP
Barbara P.
Lake Stevens, WA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2017 Category: Service
Spoke with Phil. He said he appreciates their loyalty, and honesty. They provide good work.
This review was collected via phone interview by Customer Research Inc.

MY
Marilyn Y.
Everett, WA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2017 Category: Service
Marilyn said the business is wonderful. The staff is caring and thorough. They are great and she really appreciates the service they provide.
This review was collected via phone interview by Customer Research Inc.

CM
Cyric M.
Mukilteo, WA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2017 Category: Service
Cyric said the employees at the business were very friendly and helpful. They were willing to work with him.
This review was collected via phone interview by Customer Research Inc.

RC
Robert C.
Everett, WA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2017 Category: Service
Robert said he is a repeat customer of many years and the service is always good.
This review was collected via phone interview by Customer Research Inc.

RH
Reed H.
Everett, WA
Toyota Sequoia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2017 Category: Service
Reed said this business did an excellent job.
This review was collected via phone interview by Customer Research Inc.

DH
DEREK H.
Mukilteo, WA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2017
The ultimate in custommer services.
You guys are the best, your customer service is second none. I never think twice about bring my vehicles to you for service, I know we will always get honest quality service. We gladly refer your business to friends, family and co-works. Keep up the great work. Derek H.

TG
Todd G.
Marysville, WA
Ford Bronco
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2017 Category: Service
Spoke with Tina. She said the business is very responsive and they do a great job. They cost less than other facilities and she was really happy with the service provided. She will continue to take all of her vehicles to them.
This review was collected via phone interview by Customer Research Inc.

GG
Geoffrey G.
Everett, WA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2017 Category: Service
Geoffrey said this is a quality business all the way around. They have good customer service and the price was as he expected.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 281 - 293 of 293 in total