Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

295 Reviews

97% Would Recommend
Latest Review 1 day ago

Reviews


VD
Vicki D.
Everett, WA
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Vicki said the staff was courteous , honest, and trustworthy. The facility was well equipped. The work was completed in a timely manner.
This review was collected via phone interview by Customer Research Inc.

MB
Mark B.
Marysville, WA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Spoke with Carmen. She said this business had a loaner vehicle, they did it for a reasonable price, they did it fast, and the repair worked. It was great.
This review was collected via phone interview by Customer Research Inc.

JM
Joash M.
Everett, WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Joash said he has used this business before and the service was excellent.
This review was collected via phone interview by Customer Research Inc.

NO
Nicole O.
Marysville, WA
Chevrolet Sonic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Spoke with Giny. She said she has used this business for years and the service is always good.
This review was collected via phone interview by Customer Research Inc.

RR
Ryan R.
Stanwood, WA
Toyota Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/25/2018 Category: Service
Ryan said the business repaired his check engine light but now it is back on. He said he will be taking it back in.
This review was collected via phone interview by Customer Research Inc.

JD
Jacob D.
Lake Stevens, WA
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Jacob said the service was perfect. He was updated along the way, and the work was completed in a timely manner.
This review was collected via phone interview by Customer Research Inc.

MC
Mike C.
Everett, WA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Mike said the customer service at this business was fine. He believed they were honest. He had no problems with them and they provided him a loaner vehicle.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Edmonds, WA
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
John said the staff was good to him.
This review was collected via phone interview by Customer Research Inc.

TH
Tony H.
Everett, WA
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Tony said it was really good service.
This review was collected via phone interview by Customer Research Inc.

DA
Debbie A.
Marysville, WA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Debbie said the service was good.
This review was collected via phone interview by Customer Research Inc.

GS
Gregg S.
Lynnwood, WA
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Gregg said the business provided him a loaner vehicle and had an interest in his opinion on things.
This review was collected via phone interview by Customer Research Inc.

LW
Lee W.
Everett, WA
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Lee said he is satisfied with the work.
This review was collected via phone interview by Customer Research Inc.

SS
Sandra S.
Everett, WA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Spoke with Brian. He said he is always satisfied with them because he has always had a good experience .
This review was collected via phone interview by Customer Research Inc.

RM
Ryan M.
Everett, WA
Dodge Pickup
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/24/2018 Category: Service
Ryan said the service was unacceptable. The staff fixed what had been missed, but he had to point it out to them.
This review was collected via phone interview by Customer Research Inc.

JP
Jerry P.
Everett, WA
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Jerry said the staff at this business were extremely helpful. They did not do any repairs to his vehicle without calling first, and he really appreciated that.
This review was collected via phone interview by Customer Research Inc.

OF
Olga F.
Everett, WA
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Olga said the staff did a great job. They took care of everything. They are always very personal.
This review was collected via phone interview by Customer Research Inc.

RR
Rachel R.
Seattle, WA
Subaru Forester (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Rachel said the service was great, the staff friendly, and the repairs were more cost-effective than she thought.
This review was collected via phone interview by Customer Research Inc.

FG
Fred G.
Marysville, WA
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/15/2018 Category: Service
Fred said he got good service, a straight forward turn around, and good communication from the staff.
This review was collected via phone interview by Customer Research Inc.

PE
Pam E.
Stanwood, WA
Chevrolet Prizm
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Pam said the staff is compliant, friendly and nice. The business is great with scheduling and the prices are reasonable.
This review was collected via phone interview by Customer Research Inc.

JC
JON and JAIME C.
Marysville, WA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018
Exceeds expectations
Fast and honest service with attention to detail. ONB goes above and beyond for its customers.

Displaying Review 81 - 100 of 295 in total