Business Solutions
English Español
SureCritic / Options Automotive
business image

Options Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(16 Reviews)
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
93%
4 stars
<1%
3 stars
6%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

Categories
Contact
(815) 385-6600
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
930 Pyott Rd Ste 103 Crystal Lake, IL 60014
Get Directions
Options Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(16 Reviews)
Write a Review
Recent Reviews
JB
Jim B.
Lakewood, IL
Buick LaCrosse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2014
verified customerVerified Customer
Category: Service
Jim said his brother knows the owner and he trusts him.
Recommended
AS
gravatar
ANGIE S.
Crystal Lake, IL
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2014
verified customerVerified Customer
great shop
Mileage at last visit is incorrectly documented as it is 88,585 at this moment. Otherwise, fabulous shop, honest employees. Highly recommend.
Recommended
KM
gravatar
KIMBERLY M.
Island Lake, IL
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2014
verified customerVerified Customer
Excellent Service!
Jim and his team go above and beyond with their service. I trust them completely with my vehicle.
Recommended
CZ
Chris Z.
Crystal Lake, IL
Jeep Commander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2014
verified customerVerified Customer
Category: Service
Chris said he loves the staff at this business and their customer service is good.
Recommended
CW
gravatar
CHRIS W.
Cary, IL
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2014
verified customerVerified Customer
Friendly Service
Took my car there for an oil change.
Simple and fast service. Jimmy is great to work with.
Recommended
DR
Doug R.
Algonquin, IL
Pontiac Solstice
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2014
verified customerVerified Customer
Category: Service
Doug said this business did a good job.
Recommended
CA
Chris A.
Illinois
BMW 530xi
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2014
verified customerVerified Customer
Category: Service
Chris said he is very pleased with their performance.
Recommended
SQ
gravatar
SHAMINA Q.
Crystal Lake, IL
Honda Civic
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/22/2014
verified customerVerified Customer
Average Service
It would have been helpful if the service team had attached a sticker to remind customer of when the next oil change is due.
Not Recommended
Jim R., OWNER from Options Automotive responded on 09/23/2014 05:59 AM

I am sorry we did not put a sticker on. We dont put stickers on the cars that keep track of oil changes in the dashboard. The dashbord oil change counter should have been reset. If you would like a sticker also i would be more thaen happy to print one for you.

RE
Robert E.
Lake In The Hills, IL
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2014
verified customerVerified Customer
Category: Service
Robert said Jim is good and honest.
Recommended
CZ
Chris Z.
Crystal Lake, IL
Infiniti G35
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2014
verified customerVerified Customer
Category: Service
Chris said he is happy with this business. It is a good facility and it has friendly customer service.
Recommended
SW
Scott W.
Cary, IL
Mercedes-Benz C240
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2014
verified customerVerified Customer
Category: Service
Scott said they did the work right the first time and there was a noise in his vehicle which they fixed for free. The price was reasonable and he really appreciated them driving him around. He can really trust these people and they are the greatest.
Recommended
DM
Dan M.
Jeep Liberty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2014
verified customerVerified Customer
Category: Service
Dan said this business has fast, reliable service.
Recommended
JJ
gravatar
JAMES J.
Lincoln LS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2014
verified customerVerified Customer
Personal care
These guys give you personal care without hesitation. Always go here.
Recommended
MK
Mike K.
Crystal Lake, IL
GMC Envoy XL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2014
verified customerVerified Customer
Category: Service
Mike said this business is good.
Recommended
GM
Greg M.
Lake In The Hills, IL
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2014
verified customerVerified Customer
Category: Service
Greg said this business does a great job and his vehicle runs great.
Recommended
Displaying Review 1 - 15 of 16 in total
Businesses Near You
Herrick Auto Rebuilders
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
(0 Reviews)
Teson Automotive Inc
98
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(973 Reviews)
Car One Tire And Auto Cary
98
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(918 Reviews)
Cary-Grove Automotive, Inc.
99
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(128 Reviews)
Lund Automotive
97
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(367 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.