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Options Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(16 Reviews)
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average

Business Details

Categories
Contact
(815) 385-6600

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
930 Pyott Rd Ste 103 Crystal Lake, IL 60014
Options Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(16 Reviews)

JB
Jim B.
Lakewood, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2014
verified customerVerified Customer
Category: Service
Jim said his brother knows the owner and he trusts him.
Recommended

AS
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ANGIE S.
Crystal Lake, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2014
verified customerVerified Customer
great shop
Mileage at last visit is incorrectly documented as it is 88,585 at this moment. Otherwise, fabulous shop, honest employees. Highly recommend.
Recommended

KM
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KIMBERLY M.
Island Lake, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2014
verified customerVerified Customer
Excellent Service!
Jim and his team go above and beyond with their service. I trust them completely with my vehicle.
Recommended

CZ
Chris Z.
Crystal Lake, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2014
verified customerVerified Customer
Category: Service
Chris said he loves the staff at this business and their customer service is good.
Recommended

CW
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CHRIS W.
Cary, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2014
verified customerVerified Customer
Friendly Service
Took my car there for an oil change.
Simple and fast service. Jimmy is great to work with.
Recommended

DR
Doug R.
Algonquin, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2014
verified customerVerified Customer
Category: Service
Doug said this business did a good job.
Recommended

CA
Chris A.
Illinois
BMW 530xi
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2014
verified customerVerified Customer
Category: Service
Chris said he is very pleased with their performance.
Recommended

SQ
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SHAMINA Q.
Crystal Lake, IL
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/22/2014
verified customerVerified Customer
Average Service
It would have been helpful if the service team had attached a sticker to remind customer of when the next oil change is due.
Not Recommended
Jim R., OWNER from Options Automotive responded on 09/23/2014 05:59 AM

I am sorry we did not put a sticker on. We dont put stickers on the cars that keep track of oil changes in the dashboard. The dashbord oil change counter should have been reset. If you would like a sticker also i would be more thaen happy to print one for you.


RE
Robert E.
Lake In The Hills, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2014
verified customerVerified Customer
Category: Service
Robert said Jim is good and honest.
Recommended

CZ
Chris Z.
Crystal Lake, IL
Infiniti G35
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2014
verified customerVerified Customer
Category: Service
Chris said he is happy with this business. It is a good facility and it has friendly customer service.
Recommended

SW
Scott W.
Cary, IL
Mercedes-Benz C240
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2014
verified customerVerified Customer
Category: Service
Scott said they did the work right the first time and there was a noise in his vehicle which they fixed for free. The price was reasonable and he really appreciated them driving him around. He can really trust these people and they are the greatest.
Recommended

DM
Dan M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2014
verified customerVerified Customer
Category: Service
Dan said this business has fast, reliable service.
Recommended

JJ
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JAMES J.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2014
verified customerVerified Customer
Personal care
These guys give you personal care without hesitation. Always go here.
Recommended

MK
Mike K.
Crystal Lake, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2014
verified customerVerified Customer
Category: Service
Mike said this business is good.
Recommended

GM
Greg M.
Lake In The Hills, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2014
verified customerVerified Customer
Category: Service
Greg said this business does a great job and his vehicle runs great.
Recommended

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