Overview

Overall Rating 4.36/5Overall Rating 4.36/5Overall Rating 4.36/5Overall Rating 4.36/5rating 4.36

157 Reviews

89% Would Recommend
Latest Review 9 months ago

Reviews


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Ebony D.
Cleveland, OH
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2014 Category: Service
Ebony said she had a good experience when she was at this business.
This review was collected via phone interview by Customer Research Inc.

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ROGER F.
Cleveland, OH
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2014
Great work,& great customer service,& work was done in a timely manner!!
Would always recommend friends and family to Orlando Auto!!

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Anabell S.
Cleveland, OH
Geo Prizm
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2014 Category: Service
Anabell said this business was great and just what she needed. She is happy with them and will always be going to them.
This review was collected via phone interview by Customer Research Inc.

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Charles N.
Beachwood, OH
GMC Savana
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/14/2014 Category: Service
Charles said he did not like how they spoke to him at this business. He had a flat and it was late at night. He called this business to try to buy a tire in the morning and they were very mean to him. They even tried to charge him $7.99 per lug nut when they had them for $1.99 a piece. They did not even have the spare tire filled up when he drove up.
This review was collected via phone interview by Customer Research Inc.

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Ade M.
Euclid, OH
Ford Windstar
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2014 Category: Service
Ade said this facility took care of the repair and they took the time to explain everything to him.
This review was collected via phone interview by Customer Research Inc.

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Darrell B.
Cleveland, OH
Cadillac DeVille
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/09/2014 Category: Service
Darrell said they did service for him, but they didn't have a part he needed.
This review was collected via phone interview by Customer Research Inc.

DB
Dwaine B.
Cleveland, OH
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2014 Category: Service
Dwaine said he had a good experience.
This review was collected via phone interview by Customer Research Inc.

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Jasmin B.
Bedford, OH
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2013 Category: Service
Jasmin said the tires she got from this business were put on well and of good quality. Their customer service is awesome and the establishment was very clean and well kept. In addition to the tires, they also checked her engine, gas cap and front of her vehicle. She got an overall inspection for not a lot money.
This review was collected via phone interview by Customer Research Inc.

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Chrystal C.
Cleveland, OH
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2013 Category: Service
Chrystal said they take good care of her.
This review was collected via phone interview by Customer Research Inc.

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Latania D.
Cleveland, OH
GMC Envoy XL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/14/2013 Category: Service
Latania said they were good.
This review was collected via phone interview by Customer Research Inc.

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Ernest T.
Cleveland, OH
Pontiac Grand Am
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2013 Category: Service
Ernest said everything is cool with his vehicle. There were still some minor, unspecified issues with his vehicle that he is going to have his personal mechanic check.
This review was collected via phone interview by Customer Research Inc.

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Andre H.
Cleveland, OH
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2013 Category: Service
Andre said this business was very professional. Their customer service skills were the best he has experienced in a while.
This review was collected via phone interview by Customer Research Inc.

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Arthur K.
Cleveland, OH
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2013 Category: Service
Arthur said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

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Marcus B.
Cleveland, OH
Infiniti I30
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2013 Category: Service
Marcus said the service advisor was very helpful. They told him exactly what was wrong with his vehicle and they told him about additional issues as well. They had a positive attitude. He was unable to get the work done due to an emergency, but he will be going back as soon as possible.
This review was collected via phone interview by Customer Research Inc.

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Tyree C.
Cleveland, OH
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2013 Category: Service
Tyree said the people are good. They got him in and out and they finished the work the same day. This business provides great service.
This review was collected via phone interview by Customer Research Inc.

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Sylvia M.
Cleveland, OH
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2013 Category: Service
Sylvia said she has used this business for 7 or 8 years and the service has always been excellent.
This review was collected via phone interview by Customer Research Inc.

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Sandra W.
Cleveland, OH
Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2013 Category: Service
Sandra said the people were nice. They fixed her flat tire. When she left at closing time she heard a noise. It turned out she had another flat, so she went back. They temporarily fixed it. They told her to come back the next day. The next day her tire was flat again and her husband took care of it. She ended up buying two new tires. They should have checked all of her tires before she left. They could have been a little more thorough.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 141 - 157 of 157 in total