ReScore Reviews™ (1)
Kelly, we are sorry for any miscommunications during your visit.
We have hired a second service advisor to share the work load. We strive for a five star rating and hope that since we are now fully staffed your next visit will reflect that.
Is it 10$/day or 20?
We started charging $10 per day about three years ago when we had two transmissions go out in our loaner vehicles. It helps to cover our cost of insurance, taxes & maintenance on the vehicles in order to offer safe & reliable loaner vehicles for our customers.
They stayed late after closing to check in my car the evening before my repair. They called the next day with updates. I usually do all my own car repairs, so it's difficult for me to let go and trust any mechanic. I think now I can.
Thanks for letting us know your concerns.
Your original problem was the radiator went bad internally causing transmission fluid and engine coolant to mix and leak out of the radiator. Unfortunately we cannot control the rear crankshaft engine oil seal to start leaking engine oil excessivly.
A great resource to you since we are a AAA approved facility you can contact AAA with your concern and they will do an investigation into the process & procedure we followed when your vehicle was brought in. If we are found to be at fault we are bound to correct the problem with your vehicle or risk loosing our AAA approved facility and accreditation.
AAA contact information 1-800-345-4283 Extension 154
Thanks again Martain for your feedback.